Urbany Hostel Barcelona

Everything is perfect except the washroom in the room. The design of the washroom is bad so that lights dont turn on when you are showering and the shower takes quite some skill to master. Any other thing is perfect, especially there is a kitchen where you can cook food. Location is great, it is near El Clot renfe station which you can reach the airport by train, also near metro station of Clot and two stations away from Sagrada Familia.

Rooms are not properly cleaned or maintained, with mould in bathrooms and on ceiling tiles, lights not properly fixed, broken lockers, air conditioning was broken, greasy toilet, and the list goes on. We travelled as a group of students and staff and stayed here for a week but unfortunately the accommodation was not as expected. The check-in process was chaotic and took hours whilst the hostel staff kept on requesting different requirements which were not made clear to us before arriving. Tourist tax and deposits had to be paid in cash in two lump sums. We ended up paying €6.48 more since they could’t provide us change. While this may seem minor, it resulted in our group being charged unnecessarily extra. The food at the hostel wasn’t worth it and groups have restricted half an hour time slots to eat and clean up. At check out the reception staff told us half our deposit money is missing and said there is nothing they can do about this, that it wasn’t their responsibility. It turned out some students who checked out earlier received their deposits but the lack of clear management systems was very concerning. Unfortunately the hostel lacks proper management, clear communication, and basic hospitality standards. I would not stay here again. The location is very convenient. If only it was properly managed, maintained and cleaned, this could have been a great place.

Good

I was in a family trip in 10 cities across Spain and Portugal, also as a reference I am a physician from a very poor third world country who has endured terrible living condition during my rural service and I have to say that this is some of the worst sh*tholes I have had the displeasure to stay in. I would rather sleep in the rooms of a rural health centre than this disgusting beds one more night. Got terrible foot infection and bed bug infection from this place I was perfectly healthy