My Space Barcelona Pool City Center

I won't never recommand this APT. Do not use rhis APT .... 1. Bed is so bad which Bed's leg felling down and i fell downed in the middle of sleep. 2. Unkind service, 3. So difficult check-in, 4. Check-in service has a bug...4. No service once checked-in. 5. When call, hang up.... Never recommend this APT.

We stayed at this rental apartment and were very disappointed. The apartments were not as clean as advertised, with dusty furniture and unsanitized bathrooms. Major issues included: No hot water in both showers. Supplies: We rented two units to accommodate 8 people each, but the provided shampoo, conditioner, and toilet paper were insufficient for even one person for the length of our stay. We paid for 8 people per apartment, and it was advertised that these essentials would be provided. Towels: The towels had stains and did not appear sanitized, so we had to wash them ourselves. Electrical Issues: Both apartments had exposed electrical lighting that we covered with cloths. There were no fixtures. The Wi-Fi was weak and unreliable, making it difficult to work. The furniture was outdated and in poor condition, and the bed was uncomfortable with an old, lumpy mattress. Additionally, we were also falsely accused of causing a noise disturbance before we had even checked in. We received a call on Thursday night while we were still in Madrid, despite not being scheduled to check in until Saturday. The calls persisted and it has been reported in other reviews as a fraud used to avoid refunding us the security deposit per apartment. Our stay was unsatisfactory, and lack of response to these issues is disappointing. Improvements are urgently needed to ensure future guests have a better experience.

We were shocked when we opened the door to get into the building and it had a horrible smell of mold. This was resolved in 2 days when a painter came and painted the entire entrance area. Then, going into the apartment we noticed immediately that this was not the same apartment that was shown in the pictures on line. It was the same configuration as the pictures we saw to rent the place, but it clearly was not the same unit. We had difficulty figuring out how to get lights on, there were no instructions about how to do that and we eventually figured it out. No instructions for anything - washing machine, stove, oven, tv. Having not been to Europe in 20 years, it would have been nice to not have to struggle with how to do laundry. The pictures hanging on the walls had all come loose from their mounting and were not what we saw in prior photos. The place was generally grimy, no one had cleaned the light switches and there were black fingerprints around them. One door didn’t lock, there was dust and filthy windows. Freezer was needing of a defrost and no way to make ice cubes. I chose this place because it had a bathtub, but there was no bathtub stopper to be able to take a bath. Some lights did not even have lightbulbs in them. The wood floor was in need of attention, scratched, dirty, bad shape. Considering we paid $500 per night, we felt we had been swindled. Some other guests we ran into in the pool area felt the same way about their place, and someone had stollen some electronics from their unit. They said that the owner wouldn’t, or couldn’t do anything. The pool area photos in advertising the unit showed a comfortable looking couch to sit on and it turned out to have filthy, torn up cushions on it that were nothing anyone would want to sit on. I believe we were charged way to much for the unit; and I hope I get my deposit back. We had to do some of our own cleaning to make the place comfortable. I would like some compensation for our stay since it was nothing like was advertised. I have pictures to support my comments I can send if interested.