CarolinaSousa
September 9, 2024
I saw that this hostel was a 5 star hostel, and some of their reviews were pretty good so I booked for a night. When I checked in, I realised that the room is so much smaller than it looked in the pictures, and the wall papers were super dirty with unknown stains. I was very disappointed as they only provide one carpet in the toilet, not even a towel carpet like other hostels or hotels have. And I was even more disappointed after knowing that I need to pay €1 for a capsule coffee in the morning. There wasn’t any water or snacks provided as well. Other hostels I stayed, they all provides towels, free toiletries, free water, coffee, juices, snacks, breads 24/7 for the guests. I think the pictures posted was right after renovation, because in person, you will see that everything is super used and old.
The only thing that I have no complaints is the blonde receptionist man who were very patient answering my questions regarding where to go and what to do in Barcelona. Thank you!