Hesperia Barcelona Presidente

Hesperia Barcelona Presidente Reviews

Hesperia Barcelona Presidente

Av. Diagonal, 570, Barcelona, Catalonia, 08021, SpainView Hotel Details
Hesperia Barcelona Presidente
Hesperia Barcelona PresidenteHesperia Barcelona PresidenteHesperia Barcelona Presidente
Check available rooms for your travel dates
We Price Match
1 night

Hesperia Barcelona Presidente Guest Reviews

4.2/5
Very Good
85 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(85)
Positive reviews(78)
Reviews with photos/video(15)
Awesome rooms(20)
Awesome stay(14)
Convenient location(10)
Large rooms(8)
Easy to get around(7)
Friendly front desk staff(7)
Near shopping area(7)
Great value for money(5)
Negative reviews(7)
Anonymous User
Standard Double or Twin Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The hotel was nicely located on a central location with different transportation options. There are several restaurants in near proximity. Several supermarkets and bakeries which allow you to start your day with delicious pastries. The staff were nice and helpful. Rooms are big enough not to feel trapped in for the people who wanted to spend more indoor time. In short, I would like to book this place again when I’m back to Barcelona and can peacefully recommend to my friends.
Response from Property: Dear Guest,Thank you for taking the time to share such a detailed and positive review of your stay at our hotel. We are thrilled to hear that you appreciated our central location, the proximity to various transportation options, and the abundance of nearby restaurants, supermarkets, and bakeries that made your stay enjoyable.We are also delighted that you found our staff helpful and friendly—it means a lot to us to know we contributed to your positive experience. It's wonderful to hear that the spaciousness of our rooms provided comfort and a sense of relaxation for you during your indoor time.Your kind words about recommending us to friends and your intention to return when you visit Barcelona again truly warm our hearts. We look forward to welcoming you back and ensuring your next stay is just as enjoyable.Warm regards,
Guest User
Standard Double or Twin Room
Stayed in Dec 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 8, 2025
great hotel with nice services,we will choose to live here next time if possible!
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the services we provide. It would be our pleasure to welcome you back next time, and we look forward to making your next visit just as memorable!Warm regards,
Bernat
Standard Double or Twin Room
Stayed in Jul 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 17, 2024
Forgot my passport in the room after check out. The staff were very helpful and when I called they had it safe in reception for me. Nice area and comfortable room.
Response from Property: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Family
1 review
1.0/5
Posted on May 15, 2024
ㅎㅏㄴ 국 sa 람ㄷㅡㄹ ㅇ ㅕㄱ/ ㄱㅏㅈI ㅁㅏ서ㅣyo This is the worst hotel Is this a 4 star hotel? I don't even know what part of it made me feel like I had stayed in a 4-star hotel for 5 nights. When I arrived and was assigned a room, the shampoo and shower gel bottles were empty, and the shower drain, which had never been used, did not drain well. The next day, I went sightseeing and when I returned to my room, the housekeeping staff had stolen the food from my room. Do you think this makes sense? What on earth are they thinking, and with what professionalism do they carelessly touch their customers’ food? This person is also an employee of a 4-star hotel. Think with common sense. The employee did something that was ethically unacceptable. And while staying here for 5 nights, the housekeeping staff left the staff key, which was used as a master key, in my room twice. I think it would be good to be more focused and meticulous when working. I've been to many hotels in Europe, but this was the first time in my life that my room door couldn't be opened because my phone was near the key. We never put our phones in our bags and always hung them on a string like a necklace. If it was because of the battery, I got a spare room key and asked my companion to put another key in the bag. There were no cell phones or batteries in the group's bags. But the door didn't open that day, so I had to go to the reception again. On the 12th, the first day the door didn't open, when I first said the door wouldn't open, one of the female employees showed an arrogant expression and attitude as if she was ignoring me, which really broke my heart. And on the morning of check-out, a staff member came into my room without knocking. This is truly absurd. The reception staff should be ashamed of themselves for being rude and arrogant to the end and not even offering a proper apology. In the 5 days I stayed here, this was the first time I experienced something so unpleasant and annoying in a hotel. Overall, the staff at this hotel need to rethink their service mindset to match that of a 4-star hotel. The only thing I regret coming to Barcelona is staying here. I didn't feel it was worth a second visit at all. This hotel gave me the worst experience. There will never be a second visit.
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.
Guest User
Standard Double or Twin Room
Stayed in Nov 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Great location, rooms, staff.
Response from Property: Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our location, rooms, and the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences to all our guests.We hope to welcome you back soon!Warm regards,
fary
Standard Double or Twin Room
Stayed in Jul 2023
Solo travelers
15 review
4.5/5
Great
Posted on Aug 30, 2023
Great experience in this hotel, located near major tourist spots in Barcelona, good access to public transport, lots of cafes and nearby restaurant s, and famous brands such as Zara,... 😂super friendly and hospitable staff, they have booked tickets for sightseeings and gave me thorough information about how to get to those places👍👍, the room was big, spacious and clean, with lots of large mirrors and a electronic safe in the closet, 👍👍breakfast was amazing, including a wide range of hot, cooked Spanish dishes, olives, fruits and yummy cheeses 😋😋😋 Only problem I faced was the ceiling started leaking, and the staff immediately offered me another room 👍👍 I'm highly recommending this place
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.
Guest User
Standard Double or Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
It’s incredible!
Response from Property: Thanks for your comments.Kind regards.
Guest User
Standard Double or Twin Room
Stayed in Aug 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Sep 26, 2023
Service really great
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.
Marvin
Superior Double or Twin Room with View
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Génial!!!
Response from Property: Thank you very much for taking the time to leave us your feedback.Sincerely.
Guest User
Superior Double or Twin Room with View
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Pros: High cost-effectiveness, other hotels of the same price are not as big as this one, and the service is very good, the breakfast is delicious, and the location is relatively close to other attractions, basically you can take a taxi or walk for more than 15 minutes. Cons: The sound insulation is indeed a bit poor, but the hotel is also solving the problem of sound insulation, and double-glazed windows are installed. Secondly, the sound between floors is relatively loud, and the noise upstairs will disturb
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your valuable feedback. We're delighted to hear that you found our hotel to be a good value for money, with spacious rooms, delicious breakfasts and a convenient location close to major attractions. We are also delighted that you recognized the service provided by our team. We are deeply sorry for the noise issues you are experiencing. We are actively improving the soundproofing issue, including installing double-glazed windows, and we will continue to work to resolve this issue to improve guest comfort. Thank you very much for your understanding and we look forward to welcoming you again soon. Regards, PS: Thank you so much for posting the photo. A picture is worth a thousand words.
Guest User
Standard Double or Twin Room
Stayed in Oct 2024
Family
10 review
4.2/5
Very Good
Posted on Nov 16, 2024
The room is in good condition and the location is convenient. It is within walking distance to Casa Mila. It is also close to luxury stores and convenient for eating and shopping. There is a safe in the room, disposable slippers, and free refreshments in the lobby in the morning. The price-performance ratio is good. The only drawback is that it is a bit noisy at night due to the street.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to leave us your feedback. Best regards.
Guest User
Standard Double or Twin Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 31, 2024
I believe that everyone should have read some very positive reviews on Xiaomoushu, and then feel that it is a bit fake, right? I was also skeptical at first, but the hotel in Barcelona was too expensive. This one had a special price for Ctrip members, so I booked it anyway. After checking in, I found that it really deserves a high score. Facilities and hygiene: The facilities are very complete, with toothbrushes and slippers, which are really rare in Europe. The room is actually a little old, but not dirty, and I think the hygiene is satisfactory. The room area can really be said to be the largest in this price. Three suitcases can be spread out without pressure. I gave the facilities 4.5 points, and there is a major deduction point. There is a pillar in the middle of the room. . Going to bed requires going around the pillar, which is a bit helpless. Environment: There is a nightclub on the second floor. It is still very lively at 12 o'clock on weekdays. But the room is not noisy. We are on the 7th floor and it doesn't affect sleep at all. It is still a little far from the subway station. The geographical location is also part of the environment. I deduct a little bit of points and give it 4.5 points. There are countless restaurants and supermarkets within walking distance around the hotel, which is very awesome. Service: The service is really great. The front desk is very enthusiastic and answers all questions. I have to praise the fact that luggage storage is free! Because of the flight delay, it was late at night when I arrived at the hotel. I was so tired that I forgot to take pictures. Later, everything in the room was spread out, so I didn't take pictures.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to leave us your feedback. Best regards.
any.tiff
Standard Double or Twin Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 7, 2024
Very close to Batlló, about 30 minutes walk, you can enjoy the streets on the way. The price is also quite reasonable, Ctrip does not report city tax (pay it after check-out). It is safe to store luggage after check-out. Beautiful lady at the front desk
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to leave us your feedback. Best regards.
Vova
Standard Double or Twin Room
Stayed in Jul 2024
Business travelers
98 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel is in an excellent location, close to the central area, close to the St. Church and the Norcamp Stadium, the surrounding environment is clean and tidy, there is a Chinese restaurant not far away, it is very clean and the taste is very good, the hotel service staff has a very good attitude, it is worth booking 👍
Original TextTranslated by Google
Response from Property: 非常感謝您抽出時間給我們留下反饋意見。此致敬禮。
Guest User
Junior Suite with View
Stayed in Dec 2024
Solo travelers
8 review
3.6/5
Posted on Jan 31, 2025
The front desk was very friendly and the service was very good. The location is good, the room is big, but it can be seen that it is an old hotel that has been renovated, so the price is relatively friendly. The room has the smell of an old house... The overall facilities are relatively old, and it is considered to be an old hotel that is well maintained. The second floor is a nightclub and it will be noisy at night, but I live on a high floor so it is not affected... I originally considered staying, but I felt itchy when I slept on the first night... I don’t know if it was not cleaned well or there was something wrong with the old mattress. Anyway, I felt itchy and didn’t stay the next day. But the equipment is very complete. There is everything. The front desk gave me a box of cotton swabs directly without cotton swabs. If you don’t have very sensitive skin, like big rooms, good location, and high cost performance, it is still recommended.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for taking the time to share your feedback about your stay with us. We truly appreciate your kind words, especially regarding our customer service—we strive to provide the best experience for our guests.We would also like to assure you that all our cleaning products are carefully selected to be suitable for all types of allergies, as guest comfort and well-being are our top priorities. However, we sincerely regret any inconvenience you may have experienced and will carefully review your comments to improve further.We hope to welcome you again in the future and provide you with an even better stay.Best regards,