holidaylele
November 5, 2024
The distance from the train station is OK, but it takes more than half an hour to get to the tourist attractions by public transportation. It's a bit far. Overall, it's an ordinary business hotel. But I have to say something about the receptionist who checked us in, a male waiter with a slightly Asian face. I booked two single beds because I saw the hotel pictures and everyone's reviews that they put two single beds together. We have slept like this before in Europe and never had any problems. My baby is 3 years old. When I checked in, the man said that I could only book a king-size bed room with a child, so he changed me to a very cramped king-size bed room with a 1.5m bed width. I was dissatisfied and told Ctrip, but after they communicated, the man still disagreed. He said it is impossible because the child would fall off the single bed. Later we endured it. But when I took a nap, my hands were really numb from sleeping, so we went to the front desk to find someone again. They changed shifts, and the new receptionist didn't ask anything, and changed our room without saying a word. The child slept for two days and didn't fall off. I feel that the man is very mean and has a very poor service attitude. Chinese guests are treated differently.
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