The Khyber Himalayan Resort & Spa

Had the best stay ever at The Khyber Gulmarg.Such a wonderful property & so very well maintained ***** with an indoor temp control pool,24 hr gymnasium,steam,sauna,spa and you can spend all day at the resort if you don't wish to step out and just chill at this gorg property.The food is just yumm so you really don't need to get out of this hotel as you can find the best of the things under 1 roof.Now coming to the amazing staff,a big shoutout to Mr Ishfaq from the front desk for being exceptionally good at his job.Right from the time of check in till check out he was at our beck & call even when he wasn't on duty,he would still ans my calls to help me with the wheelchair for my mother.He is so efficient,courteous & extremely hardworking.He ensured we had the most comfortable stay.Mr.Muzammil from the restaurant/in room dining was totally hands on his job & always a step ahead.Before i would have to call him for any request,he would call and check and have everything arranged with utmost efficiency.He is very very hardworking,thoughtful & both Mr.Isfaq & Mr.Muzammil ensured my mother had a memorable birthday.The housekeeping staff managed by Mr.Shabbir ensured absolute cleanliness throughout our stay and made us feel at home & timely kept checking on us for any requirement in the room.The security staff were so careful whilst handling my mother on the wheelchair and assisting her to get in and out of the car especially whn it was raining.I can't be more grateful to the entire team for giving us such a lovely stay.

One of the finest property i visited in recent times. The entire team deserve a round of applause for their effort for making our stay wonderful. + Ve points: 1) They upgraded my room after arrival without even asking them. Which shows their commitment & seriousness for making the guest more comfortable. 2) Staffs..staffs & staffs...from the moment we reached airport, then security, receptions, F&B staffs, room services staffs, the hotel management team, Spa/Gym staffs, Houskeeping staffs..all are well spoken, behaved & treat us nicely & helped us in every possible way in their capacity. This is made us more comfortable & ignoring very minor small loopholes. 3) Great infrastructure, well maintained property with a amazing VIEW you love to memorize for life. If you are nature lover, Need a quality stay with amazing view..then pls go for it.

KHYBER ...A NAME BY ITSELF A home away from home. My best holiday till now . I loved the location the rooms the food the hospitality just a perfect holiday pakage. I thank each and everyone to take care of my family and me Mr Mahesh the main head who was extremely friendly and very helpful Chef Khemraj for sushi thai curry , Chef Veer fried rice nachos , Chef Aabid pizza and pasta Mr Vikram for dosas Mr Shabir,Mr Amir Javed,Mr Bilal ,Mr Zahid, Mr Hilal ,Mr Farooq,Mr Ishfaq Mr Varun , Mr Arbaaz for house keeping, these are just a few people who depict the hospitality and that's how khyber is different from others❤️

One of the best hotels I have stayed in Kashmir, the location of the property is amazing and the hospitality of the staff added to its excellence. The serene views of the Himalayas were very calming and a sight to behold. Within the premises, among the restaurant staff Farook Ali, Ganie, Junaid, Aamir, Javed, Zahid ensured I had a relishing food every time and the housekeeping staff especially Samiullah made my overall stay awesome. The front office staff Ovais, Front Office manager Mohd Rafi were very efficient and helpful and a special thanks to Mr Rafi who made our stay amazing and beyond imagination. Among others who were also very helpful were the coffee shop (Chaikash) staff, Ruqqayah (Swimming pool attendant) and others. The musician through his soothing music made a mesmerizing effect on the mind.

Good hotel. Good hospitality. However Jacuzzi area requires improvement, better upkeep and deployment of professionally trained staff to guide the guests. Breakfast is elaborate and good. Particular appreciation for Iqbal Tantray, room service for his good service and behaviour

Most disgusting service, Poor Food quality and service. Hotel needs maintenance, badly needs to improve on food menu & Service.