Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 17, 2026|Standard Queen Room-Non-Smoking
Guest User
Garden-style bungalow hotel, very beautiful. Breakfast included, breakfast was good. Mainly super close to the Conservatory of Music, 3 minutes walk, convenient to eat around. 30 minutes drive from the airport. Stayed for four nights and felt good!
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Price per night from:MXN3,130
Posted onJun 13, 2025
Guest User
Clean/Dedicated Staffs/Facility:
This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
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Price per night from:MXN2,541
Posted onSep 21, 2023
julie
We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!
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Price per night from:MXN2,851
Posted onJun 14, 2026
Guest User
The room was quite old. Check-in is at 4 PM, and I tried emailing the hotel to see if I could check in earlier, but received no response at all. The first room they gave me had two huge fans right outside the window, so I had to talk to the front desk manager to get a different one. I already knew there wouldn't be slippers, toothbrushes, or toothpaste, but there wasn't even a cup to put my toothbrush in. I only chose this hotel because the Hilton was fully booked.
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Price per night from:MXN3,505
Posted onApr 8, 2020
余
Very satisfied with a booking!
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Price per night from:MXN10,738
Posted onOct 10, 2019
HONGJUNThe degree of hygiene needs to be improved, although the breakfast variety is not too much, it can fully meet the demand. Valet parking service is also ok, 19-knife one-day parking fee, tipping in the morning when picking up the car, it is quite convenient. The suite is large and the service response is slow. There is a fitness center and there is no swimming pool.
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Price per night from:MXN3,577
Posted onFeb 18, 2026
MC088
Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.
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Price per night from:MXN2,616
Posted onOct 20, 2022
YUCHI
Cleveland, a beautiful city on the edge of the Great Lakes, accidentally saw a lot of tigers in the Year of the Tiger. The hotel is big and clean, and the breakfast is standard American breakfast.
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Price per night from:MXN2,093
Posted onOct 27, 2019
Guest UserAll of the staff was friendly and helpful. Plenty of parking very close. The room was clean, quiet, and comfortable. Dining and entertainment right outside of the door. Great selection for breakfast. Checking in and out was very easy and fast. Thank you!
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Price per night from:MXN2,521
Posted onSep 3, 2024|Two Queen Room
Guest UserGood location ,Hotel seemed in a good shape ,clea lines was lacking, either cleaned in a rush .Our washroom floor was not mopped u can tell by bath mat turned black as we wiped the water spill from shower. Emptied the washropm garbage bin and handful of hair in garbage bin.The beds were comfy and clean.The staff were friendly especially the food/catering side.The parking attendant on the other hand was very rude.He sat there on his phone while we struggled to get access into parking lot although we had pre paid for parking. .He seemed annoyed when we asked for help.Not sure what he he is there for .Turned out it was their scanner issue. Parking is extra 20 dollars a night and breakfast buffet was 18 dollars for adult and $ 6 or 8 for kids under 12 .
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Price per night from:MXN2,065