Lily Ikebana
August 5, 2022
Since we arrived at the hotel late at night, the man at the front desk gave us a room without balcony in the side building, and said that the booking information we received was that there was no balcony!! In fact, the rooms with balconies are all in the main building, facing the sea, and they are already full. So I communicated with Ctrip customer service. Ctrip's service attitude was good, but the problem was not solved. After two days of repeated negotiations, Ctrip customer service finally compensated 3.5% of the total cost as a little psychological comfort for Ctrip customer service. Since the hotel was full, it was 3,823 yuan/night, and it was not worth it for two nights. The hotel environment is relatively good, right by the sea, but we can't see the sea in the side building. Don't imagine that this is a luxury hotel, but because of the summer tourist season, the cost is surprisingly expensive. The hotel facilities are average and a bit old. I won't be fooled next time!
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