Ramada Plaza by Wyndham Bangkok Sukhumvit 48

首先也是最重要的房間乾淨整潔，私隱性非常好，居住體驗非常棒！

It's the first time I stayed in such a bad hotel in Bangkok. It claims to be 4 stars, but the service is not even as good as 1 star. When checking in, the counter staff had an impatient expression. Two people stayed for 6 nights in a row, and they gave me a connecting room. There was another door in the room leading to another room. The neighboring room tried to open the door of our room, but the soundproofing was poor. I could clearly hear the conversation of the neighboring guests 😳. The soundproofing was very poor. I asked to change rooms, but the counter kept saying that the door would not be opened 😤, and insisted that it was full and there were no extra rooms. At that time, on your hotel's official website and major booking websites, there were clearly rooms, and many rooms 😡. When we insisted on changing rooms, we were asked to go back to the room first. It took half an hour for the counter to ask the manager. After half an hour, I didn't receive any notification from the counter. It was not until we went to the counter in person that I was given a new room card. What does this mean? What kind of service attitude is this? If we don't go to the counter, do we have to delay my travel time? It's so annoying😏. On the last night of our stay, I returned to the room at night and found that the door could not be opened. I went to the counter to ask, but the counter staff could sit and talk to the guests. They replied with a very disdainful expression, which made people very uncomfortable. After unlocking 2 room cards for the counter staff, only one of the room cards was unlocked, and the other room card was not unlocked. It was really bad. I wasted time going to the counter again. What kind of four-star hotel is this? It doesn't even have one-star service. I asked the counter staff to find the manager. The counter told me that the manager would be there the next morning. I told the manager everything the next day, and the manager was also *锒铛. All of this is reasonable and did not delay our rest time🙄🙄🙄From beginning to end, your hotel didn't say a word of apology, and treated the guests with an arrogant attitude. We also told the manager about your attitude towards guests and the above problems. We will report to the platform, and the manager has no opinion😑😑😑

Except that the soundproofing in the room was obviously not good, but we were not disturbed by noise at night during our stay. Everything was very good. The room facilities were complete, there was a microwave, the bedding was clean, and the room was hygienic and clean.

Facilities: Very good. New hotel, all facilities are very new. Hygiene: Very clean, good environment. Environment: No smoking indoors, need to smoke at the door. Service: A deposit of 2,000 baht is required for two days of stay, and the deposit will be returned after the front desk checks the room for 10-15 minutes when checking out.

The room is clean and comfortable, convenient to take BTS, the staff are friendly and attentive