Anonymous User
February 20, 2025
I have been on Ctrip for more than ten years and have stayed in many hotels. This Indra Regent Bangkok is the worst hotel I have ever stayed in. There is no other hotel I have ever stayed in. The hotel is opened by Indians. Everyone knows this gene. The hotel lobby and room facilities are old, dilapidated and extremely simple. I booked a triple room, but there was no socket at the bedside for charging my mobile phone, and there were no slippers or toothbrushes. There are various wholesale malls on the first floor of the hotel, and the environment is dirty and messy. These facilities are already bad enough, and what is even worse is the service. Ctrip has paid all the room fees, and you have to pay a deposit of 6,000 baht for two rooms when you check in. You must pay in cash. Is such a shabby hotel worthy of a deposit of 6,000 baht? There is no way that the full amount has been paid and it will not be refunded. Fortunately, I brought enough cash this time. We arrived at the hotel at 11:40 that day, and we checked in at 2 o'clock. We discussed whether we could go to the room to change clothes and put on makeup before going out for business? You can't check in at 2 o'clock. You can change clothes in the room for 600 baht. The attitude is already very bad. The Thai people in this hotel are all evil people. It's also the hotel's genes. When checking out, a Thai *** with an extremely bad attitude and a fat face insisted that we smoked in the same room and deducted 3000 baht from us without explanation. We firmly disagreed. After a stalemate, we went back to the room with the bad *** to confirm together. When we went upstairs to our room, there was indeed no smell of smoke. She said that she had made a mistake in the room. She came downstairs and refunded our 6000 baht deposit in full. This hotel is a must-see for everyone. Don't choose it. The sanitary facilities, surrounding environment, and service attitude are simply terrible. Avoid it. It is recommended that in order to protect the interests and experience of our compatriots, Ctrip should remove this kind of hotel.
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