Four Seasons Hotel Bangkok at Chao Phraya River

정말대만족이었습니다 다시방문할예정입니다!

曼谷數一數二的酒店，下回去曼谷依舊會選擇！！！太愛了，遊船方便，早餐豐富，泳池是孩子們的快樂源泉，服務超級好

服務態度非常不錯

酒店乾淨 服務好 地處湄南河邊 對面可以看到 icon siam 晚上燈光很漂亮  再過去一點  就是摩天輪夜市 這兩個地方都可以搭船夜遊湄南河

I have stayed at almost all Four Seasons hotels in Asia and the Middle East. I also know that there is a gap between city hotels and Four Seasons resorts that cost tens of thousands of dollars a night, but I just can't understand this Four Seasons in Bangkok. First of all, when I checked in, I was given a room with a serious moldy smell (by the way, don't book a deluxe river view room. From the window, you can see a dirty roof and a far corner of the river view, and the residential building is in front of you.) The moldy smell was too strong. The girl who led the room at the front desk was a little embarrassed. She asked someone from the housekeeping department to come and spray it with air freshener. I thought about it and decided to stay for one night. It was almost dinner time, so I left the next morning without bothering to negotiate. I didn't expect the housekeeping department to directly tell me to upgrade me to a supreme sea view, which I really have to praise. After I moved to the new room, the surprise turned into a shock. I found that the toilet in the new room was so dirty. I didn't want to move again, so I went downstairs and told the front desk to clean it up. I went to the Capella Thai restaurant next door for dinner. Although I was not satisfied with the room status, it was fine as long as it was resolved. I think the upgraded new room might have been given to me without inspection, and the front desk was also well-intentioned but neglected. It was nothing. Well, the next thing that made me unhappy happened. When I was almost done eating at Capella, the waiter of Capella said that Four Seasons asked me to go to the lobby, and someone was waiting for me there. When I arrived at the lobby, I thought it was something. The front desk told me that the room was cleaned and gave me a bottle of lemon tea. This made me very unhappy. They called me over like a boss calling an employee and told me to give me a bottle of lemon tea. Isn’t it the hotel’s fault for cleaning? They even showed off to me. It felt like "how is it, I made up for it well". Oh, it’s hard to describe. You can either come to the restaurant to tell me directly if you are sincere or leave a note. In short, I am speechless. When I left the next day, Aman sent a car to pick me up. I recognized Aman's big black car and saw it at first sight. The doorman standing at the door insisted that this was not the car to pick me up, and then asked me to sit in the lobby for more than half an hour. I finally called Aman, and Aman said that the driver had arrived a long time ago. In fact, it was the Four Seasons people who said it was not the car I recognized at the beginning. I don't know if there was any problem in their communication or other situations. During the period, I asked several times, and they kept saying that my car had not arrived except asking me if I needed them to arrange a car. After all, Four Seasons is not Aman. It's okay to make some mistakes and correct them, but pay attention to the number of times. In just one night, the situation was frequent. In short, it was very disappointing.

This hotel has all the necessary facilities. I would like to thank Jay for his warm reception. I chose a superior river view room, but the floor I was given was too low when I checked in. The bar downstairs was noisy and the music was loud until 1 a.m. I had to change the room on the third day. Everything else was good. It is one of the best hotels in Asia.