Capella Bangkok

The view is nice, but the hotel is old as a whole. It is hard to imagine that it was only opened in 2019. The decoration of the hotel is also outdated, especially the elevator and elevator room are very dark, and the furniture is also very rustic...; The breakfast variety is not very rich, especially on the last day when there are more guests, the meal took a very long time to be served. The river view room I booked is 6500 per night, which is not worth it at all! ps: The most important thing to complain is that it is not a smart toilet. The toilet seat is cold when getting up at night. It is unbearable

How much I expected before I went, how disappointed I was afterwards. This Capella, which is very famous and the most expensive in Bangkok, is really more fake than real. First of all, I spent 7,700 RMB to stay, but it was not as good as the Ritz-Carlton, which cost 3,000 RMB in all aspects. The psychological gap is really big. I am a big ** written on my forehead. There is no harm without comparison. The Four Seasons next door is so high-end and classy. Facilities: The hotel is very small and basically has no facilities. Children find it boring, but I can understand that the hotel is not positioned as a parent-child hotel. The hotel has only one swimming pool with no highlights. It is mediocre, but not bad. However, the service of the swimming pool is hard to describe. There was only one waiter, and I didn't know where he went during the period, let alone the service. He didn't help me spread the blanket, let alone send a bottle of water. The more I think about it, the angrier I get. Later, I finally saw him and asked him if he had a lifebuoy for the children. He said no. A hotel famous for its service is really disappointing. In addition to serving tea and water, the Ritz-Carlton also asked me if I wanted sunscreen, which was much better than Capella. Moreover, the locker room next to the hotel only had changing rooms and toilets, and there was no sweat steaming spa pool. Service: I didn't feel at home in this hotel famous for its high-quality service. The waiter smiled professionally throughout the whole process and did not provide any high-quality service. I should have been given 2 cocktails from the bar, but the waiter didn't mention it at all, and I forgot about it later. There were only a few cheap oranges in the welcome fruit in the room. Why did others have champagne, but I only had a few oranges? The welcome dessert was perfunctory, and there was no turndown service. The free activities of the hotel were perfunctory, and I didn't want to participate at all. Breakfast: I have been to Hainan Capella and Shanghai Capella, and this Bangkok Capella is the worst. The breakfast was very perfunctory. It was semi-self-service, and there was really nothing delicious in the self-service area, which was similar to the configuration of a 3-star hotel. The a la carte menu did not even have the famous Thai noodle soup and fried noodles. The taste is ordinary and unpalatable. I thought the recommended shrimp omelette had a whole shrimp, but it turned out to be just a little frozen shrimp. It really overturned my perception. The restaurant decoration is also ordinary. The tableware of Capella Shanghai is all Wedgwood, but this one is only available for paid afternoon tea. The tableware is super ordinary, and even the coffee is unpalatable, made by an automatic coffee machine. Don't even want to hire a barista? Environment: There is not much greenery, and the environment is not as high-end and magnificent as the Four Seasons next door. From the appearance of the hotel, it is not as design-oriented as the Four Seasons. The price of Four Seasons is only two-thirds of that of Capella. Wouldn't it be good to stay in a Four Seasons suite at the price of Capella? Room: Ordinary room is 7700. There is not even an electric toilet. The price of Ritz-Carlton is 3000 and there are electric toilets. Faucets, bathroom and other hardware accessories are all from unbranded brands, while Capella is a money-saving one. I like to experience high-end hotels, but I can say that I am very disappointed with this Capella. I don't know how the title of Asia's Top 50 came from. Of course, the hotel also has its advantages, that is, it is relatively quiet and there are few people. It feels like a vacation. If you are not short of money, it is really not a big problem, after all, its price is there. However, if you pursue a good value for money, Capella is really not worth it, and the cost performance is very low.

各方面都很棒！

服務一流，設施齊全

Very good in all aspects

Service: The hotel with the best service