Olesia K.
April 23, 2025
I stayed at this hotel before during transit in Bangkok, everything was fine. But not this time. I booked a Deluxe, but the room I was given was of a lower category. There was no window in the room, only a window from the bathroom. The dirt and dust are terrible. The sheets are in biological traces, and other people's black hair, I'm blonde. My requests for cleaning were ignored. The worst experience. I did not sleep naturally and did not rest. I was waiting for the flight. The employee, trip.com tries to help, but could not agree on relocation or at least cleaning and changing the bed linen. I do not recommend the hotel
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