Anonymous User
March 1, 2025
I booked a three-day stay on Ctrip, but after checking in, I felt it was outrageous. First, the room smelled musty. Second, the actual condition of the room was quite different from the photos on Ctrip, and the walls were peeling off. I couldn't believe my eyes. Although it was a fast hotel, it was not as good as Hanting and Home Inn in China. There was no comparison.
I found the front desk and asked if the room could be upgraded with an additional fee. The front desk was friendly, but the price given was extremely exaggerated, which was more expensive than my rebooking, so I gave up directly. (Upgrading to a balcony room costs RMB 770 per night, and Ctrip directly booked it for about RMB 750)
I applied to change the check-out date on Ctrip, and wanted to stay for only one night, but it was rejected twice. Ctrip customer service couldn't help at all, but only sent SMS notifications twice that the modification was rejected.
Finally, I endured it and stayed for one night. It was really noisy at night. I checked out and left early the next morning. I would rather lose the cost of the next two days than move. You can imagine my evaluation of this hotel.
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