Swissotel Bangkok Ratchada

Exceptional service with friendly staff, convenient location near Huai Khwang MRT, and diverse breakfast options at 204 Bistro ensure a comfortable stay for business and leisure travelers.

We were warmly greeted by the staff upon arrival, and all our luggage was promptly collected. Check-in was a breeze, thanks to a lovely receptionist who even wished me a happy birthday. Although there were no ironing facilities in our room as she initially mentioned, but the issue was quickly resolved when we called “0” and had the iron delivered to our room. We were assigned a room on the 21st floor, which is on the executive level, and we noticed the executive lounge. However we were unsure if we had access to it, as it wasn't mentioned during check-in? The hotel is conveniently located near shopping malls, Jodd fairs, and the Ganesha shrine, which made exploring the area easy. The gym facilities were excellent, the breakfast spread was average to us, and the staff in both the lobby and restaurant were friendly and accommodating. The hotel itself is beautiful, especially the lobby and entrance. Our room was clean, comfortable, and had a good layout. It was far from tired or old as some other reviews suggest to us. We thoroughly enjoyed our stay and appreciated the thoughtful birthday card and cake. However, there were a couple of downsides. First, there were no power plugs near the bedside table, which made it inconvenient for charging our phones. We had to use outlets above the kettle area or near the bottom of the bed. Given the master controller already installed in the room, it would be great to add USB ports by the bedside for easier charging. Secondly, we found it odd that housekeeping left a card in the morning, even though the "Do Not Disturb" sign was on our door. We’ve stayed in many hotels worldwide, and typically, this kind of notice is left in the afternoon, usually after 3pm. We went for breakfast around 9am and returned around 10am, only to find the card under our door. To be honest, we found this a bit strange — are guests expected to leave early in the morning!? Of course, we understand we can contact you for housekeeping services, but receiving a card this early felt unnecessary. Overall, our experience was positive, and we would certainly return the next time we’re in Huai Khwang.