Jl. Prof. A. Majid Ibrahim II No.3, Kp. Baru, Kec, Banda Aceh, Aceh, 23246, Indonesia
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A stay at Portola Grand Arabia Hotel places you in the heart of Banda Aceh, within a 10-minute walk of Masjid Raya Baiturrahman and Kherkhof. This hotel is 0.6 mi (1 km) from Taman Sari Park and 0.7 mi (1.1 km) from Pasar Aceh Central.Show More
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Amenities
ParkingFree
Multi-function room
Conference room
Wi-Fi in public areas
Restaurant
24-hour front desk
Indonesian
Lobby bar
All Amenities
Property Description
A stay at Portola Grand Arabia Hotel places you in the heart of Banda Aceh, within a 10-minute walk of Masjid Raya Baiturrahman and Kherkhof. This hotel is 0.6 mi (1 km) from Taman Sari Park and 0.7 mi (1.1 km) from Pasar Aceh Central.
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3.9/5
Good
Good location. Near tsunami museum. The rooftop cafe has majestic view.
All 17 Reviews
Surroundings
Airport: Sultan Iskandar Muda International Airport
(18.5 km)
Airport: Maimun Saleh Airport
(35.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Grand Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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2
Deluxe Twin Room
2 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Room Details
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3
Grand Deluxe Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Queen Room
1 Queen bed
Non-smoking
Private toilet
Room Details
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4
Deluxe Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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5
Junior Suite
Bedroom 1:1 Queen bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Room Details
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3
King Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Private toilet
Room Details
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Guest Reviews
3.9/5
Good
17 reviews
Verified Reviews
Cleanliness4
Amenities3.8
Location3.9
Service3.9
Average for similar properties in Banda Aceh
Most Mentioned
AI Summary
The breakfast selection is delightful, and the staff offers exceptional, friendly service. The location is convenient for exploring the city, with easy access to attractions.
Ridwan
February 22, 2025
Bagus
Guest User
February 8, 2025
Very ordinary three-star hotel, the facilities are average, can't compare with domestic ones
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Guest User
January 6, 2025
Generally the hotel staff are stupid
Original TextTranslation provided by Google
Jack Sarawak
December 28, 2024
Overall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
Safarudin
November 6, 2024
Place : Nearby Mosque Baiturrahman
Hotel : Very Clean
Staff : Very Helpful
Cleanliness : Wonderful
Breakfast: Very good.
Guest User
April 30, 2024
Good location. Near tsunami museum. The rooftop cafe has majestic view.
Guest User
December 18, 2023
good
nice
Guest User
November 24, 2023
Location is ideal for city travel
Friendly staff
Nice breakfast
Services & Amenities
Most Popular Amenities
Parking
Free
Multi-function room
Conference room
Additional charge
Wi-Fi in public areas
Restaurant
24-hour front desk
Conference room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Free
Front Desk Services
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Lobby bar
Room service
Health & Wellness
Beauty and makeup
Public Areas
Elevator
ATM
Smoking area
No smoking in public areas
Cleaning Services
Clothes steamer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Safety & Security
Security personnel
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAsian, Continental, Halal
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Number of Rooms: 6
A stay at Portola Grand Arabia Hotel places you in the heart of Banda Aceh, within a 10-minute walk of Masjid Raya Baiturrahman and Kherkhof. This hotel is 0.6 mi (1 km) from Taman Sari Park and 0.7 mi (1.1 km) from Pasar Aceh Central.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's 2 coffee shops/cafes. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 68 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Portola Grand Arabia Hotel?
The cancellation policy for Portola Grand Arabia Hotel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Portola Grand Arabia Hotel?
Standard check-in time at Portola Grand Arabia Hotel is 14:00-23:00 and check-out time is 12:00.
Does Portola Grand Arabia Hotel provide breakfast?
Yes, Breakfast is offered at Portola Grand Arabia Hotel. Breakfast option(s): Asian, Continental, Halal.
Can I bring my pet inside the Portola Grand Arabia Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Portola Grand Arabia Hotel.
How far is the Portola Grand Arabia Hotel from the closest airport?
The closest airport is Sultan Iskandar Muda International Airport, and it is about 29 mins from hotel by car (18.5 km).