Jl. Tirta Akasa No.28, Sanur, Denpasar Selatan, Denpasar, Bali, Province of Bali, 80227, IndonesiaView Hotel Details
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Kayumanis Sanur Private Villa and Spa Guest Reviews
4.6/5
Great
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(45)
Positive reviews(18)
Reviews with photos/video(13)
Friendly owner(11)
Offers pick-up/drop-offs(4)
Negative reviews(2)
Guest User
One Bedroom Private Pool Villa
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 9, 2024
Huge villa; gorgeous pool- large and refreshing temperature, lovely huge trees and gardens- although in heart of Sanur you cannot tell once you are in the complex.
Outdoor lounge/dining area gorgeous. Room service with no additional fee. Breakfast reasonable, onsite bar restaurant all day.
Good price point.
Downsides- infestation of bugs in bed [looked like flying things?? not mosquitos and not bed bugs, we got not bites from anything]; we are usually fine with bugs/spend time outdoors etc but we had to call for bug spray which promptly resolved the issue. Bathrooms showing age- need an update.
For the price in the area, for private pool, massage on site and resturant/bar on site id give this a 9/10- very good overall with some updates required.
Response from Property: Dear Valued Guest, Thank you for your detailed feedback! We’re thrilled to hear you enjoyed the spacious villa, refreshing pool, lush gardens, and outdoor lounge area. It’s wonderful that you found value in our amenities, including the onsite restaurant, bar, and private pool.We apologize for the inconvenience caused by the bugs and appreciate your understanding. We’re glad our team promptly addressed the issue. Your note about the bathrooms is well received, and we’ll consider updates to ensure an even better experience for future guests.Thank you for rating us highly overall. We look forward to welcoming you back soon!
NanaCheese
One Bedroom Private Pool Villa
Stayed in Sep 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Great stay, big and spacious for 2 pax. Went there for our honeymoon and so please with the stays. They provide breakfast (can eat in villa / beach / restaurant), after tea (2-5pm) and 15 minutes massage during the stay.
Response from Property: Dear NanaCheese, Thank you for choosing Kayumanis Sanur to celebrate your honeymoon! We’re delighted to hear you enjoyed your spacious villa and the thoughtful amenities, including breakfast, afternoon tea, and the relaxing massage.We’re honored to have been part of such a special occasion and look forward to welcoming you back for more memorable moments in the future!Best Regards,Management
negro
One Bedroom Private Pool Villa
Stayed in Jan 2023
Couples
9 review
4.5/5
Great
Posted on Mar 22, 2023
Villa is wonderfull !!! Set in a huge tropical garden , with highe end finishing and details . One of the best villa with balinese touch in Sanur . Area is a bit far away from the usual beaches but the compound is wonderfull … 5 star vote
Response from Property: Dear *****,Thank you for your glowing review! We’re delighted to hear you enjoyed the villa’s beautiful tropical garden, high-end finishes, and authentic Balinese touches. Your kind words mean so much to us.While we’re a bit away from the main beaches, we’re thrilled that you found the villa and its surroundings wonderful. Your 5-star vote truly makes our day!We look forward to welcoming you back soon for another exceptional stay.Warm regards,Kayumanis Sanur
Guest User
One Bedroom Private Pool Villa
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is located next to Sanur Expressway, and there is a parking lot for parking. It starts at 7am and has no end time. You can order to eat in the villa, 2 drinks and 3 main dishes for adults, 1 drink and 1 main dish for children. Afternoon tea is once a day from 2-4pm, and all the mini bar items are free, replenished once a day, including beer. The villa has two floors, and there are 2 single beds upstairs, so it can actually accommodate 4 adults, but there is an additional charge for more than 2 people. There is also a kitchen and a gas stove that can be used, and you can cook by yourself. The hotel also has its own beach, and you can make an appointment with the front desk for free pick-up and drop-off. There are lounge chairs and blankets, which are also free. Check-out is 12pm, and it is also quick to check. The package also comes with a 15-minute welcome massage for 2 people. The staff are very enthusiastic. The vegetation is also very good. There is a Chinese restaurant nearby: Panda Private Kitchen, as well as a convenience store and Mixue Ice City.
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6/19
Zooty.
One Bedroom Private Pool Villa
Stayed in Dec 2024
Couples
6 review
4.7/5
Amazing
Posted on Jan 23, 2025
The facilities are a bit old, but clean and well maintained.
It is dangerous to walk to Sanur Beach because you have to cross a large road, but there is a shuttle service from 9am to 5pm.
The staff is prompt and friendly in responding to requests.
It was nice that you could cook simple meals in the villa.
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Response from Property: Dear Zooty,Thank you for your feedback! We’re glad you enjoyed our clean facilities, friendly staff, and the option to cook in the villa. We appreciate your note about crossing the road to Sanur Beach and are happy you found the shuttle service helpful. Your input is valuable, and we’ll continue working to improve.We look forward to welcoming you back soon!
Liushen
Two-Bedroom Private Pool Villa
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Almost perfect hotel! Great value for money, less than 2,000 for a two-bedroom pool villa, including breakfast for four, daily afternoon tea, and free Sanur pick-up. There is a hidden benefit that the front desk knew that I was going to Kayumanis Ubud later, and offered to arrange a car for me to take us there for free!
The only drawback is that I heard some machine noise at night, which may be the compressor outside the air conditioner.
In addition, it has nothing to do with the hotel. There are bicycles to ride out, but to be honest, I don’t think Bali is suitable for wandering outside. The roads are not very good, and it is not very friendly to walk or ride a bicycle.
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Response from Property: Dear Liushen. Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the great value, spacious villa, breakfast, afternoon tea, and complimentary Sanur pick-up. We're also glad our team could assist with your journey to Kayumanis Ubud.We appreciate your note about the nighttime noise and will look into it to ensure a quieter experience for future stays. Thank you for sharing your thoughts on exploring Bali; your insights are helpful for us and future travelers.We look forward to welcoming you back soon!Regards, Ayu
Guest User
Three-Bedroom Private Pool Villa
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel service is very good, the overall check-in is smooth, and the hotel environment is also very clean, but you may need to pay attention to the need to reserve some time for them to check when checking out (the process of checking items when checking out feels a bit messy, it would be better if someone waits for them at the hotel to check together, so as to explain the location of the items)
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6/7
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us! We’re delighted to hear that you appreciated our excellent service, smooth check-in, and clean environment.We also value your feedback regarding the check-out process. Your suggestion to streamline the item-checking process is very helpful, and we’ll work on improving it for a more seamless experience.We look forward to welcoming you back in the future!
Guest User
One Bedroom Private Pool Villa
Stayed in Jan 2025
Business travelers
35 review
4.0/5
Very Good
Posted on Feb 5, 2025
The hotel is not big, it is a Balinese-style building, it feels a little bit depressing, there is no business around, you need to take a taxi to go out, it is not very convenient,
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にゃぎいちゃんのママ
One Bedroom Private Pool Villa
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
This is my favorite hotel in Bali.
I think there are many more luxurious and nicer hotels out there.
Even in Bali, we love Kayumanis Group.
I have stayed at all Kayumanis groups since before the coronavirus, but Kayumanis Sanur is the most relaxing.
I like this environment because there is more greenery in the room than in Ubud.
I really like the interior and exterior, which have a Balinese feel and are well-organized, and the fact that you don't have to rely on your shoulders or elbows.
The hospitality is particularly good, and the service is the best among the Kayumanis Group.
As someone who likes Ubud because of the greenery in the rooms, it feels great to be able to enjoy Wira with so much nature even if I'm not in Ubud.
This time, it was my mother's birthday, so we asked her about the paid activity of having dinner on the beach.
We had a very detailed meeting, and ADI, the butler who is always in charge, took great care of the details.
Also, with the support of Yukari, a Japanese guest relations person in Jimbaran who is in the same group, she was able to give detailed advice on decorations etc. when ordering a cake from outside, and I was able to give my mother the best birthday present. Ta.
The villa is really comfortable, but when I asked my mother, who was coming to Bali for the first time after the coronavirus, where she wanted to spend her birthday, the first thing she said was Kayumanis Sanur.
Ever since Kayumanis Sanur was a child, my mother has said that this is her favorite place, and she still says that to this day.
The breakfast and afternoon tea are both very luxurious.
I think it's good to just relax in your room.
It may be a little inconvenient as it is located in a residential area across the bypass in Sanur, but they will drop you off anywhere in Sanur from tomorrow until 5pm, and in the evening it is no problem if you use Kojek or Grab Car. I do not think. 
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6/20
Response from Property: Dear にゃぎいちゃんのママ,Thank you so much for your heartfelt and detailed feedback! We’re truly honored to be your favorite hotel in Bali and a cherished part of your family’s memories. It’s wonderful to know that you enjoy the relaxing atmosphere, lush greenery, and unique Balinese design of Kayumanis Sanur.We’re especially thrilled to hear that your mother’s birthday celebration was a success, and we’re glad ADI and Yukari could make it extra special with their thoughtful care and attention to detail. It’s our pleasure to assist in creating such meaningful experiences for our guests.Your kind words about our hospitality, luxurious breakfast, and afternoon tea mean the world to us. While we’re located in a residential area, we’re glad you found our shuttle service and transportation options convenient.Thank you for your continued loyalty to Kayumanis. We can’t wait to welcome you and your family back for more wonderful memories!Regards, Management
Xiaodaoshuangbaizhilv
One Bedroom Private Pool Villa
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Feb 21, 2024
The area is large enough and there are beds on both floors. Complimentary breakfast, afternoon tea, and 15-minute spa treatment per person. The room facilities are complete and the price is reasonable. The disadvantage is that the room has a sense of age, the mosquito protection is not good, and geckos often appear.
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Response from Property: Dear Xiao, Thank you for your feedback! We’re glad to hear you enjoyed the spacious layout, complimentary breakfast, afternoon tea, and spa treatment. It’s wonderful that you found the room facilities complete and the pricing reasonable.We appreciate your comments about the room’s age, mosquito protection, and geckos. Your feedback helps us identify areas for improvement, and we’ll work on enhancing these aspects for a better experience.We hope to welcome you back in the future!Best Regards, Management
Guest User
Three-Bedroom Private Pool Villa
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Although the location is a bit far from the sea, there is a shuttle and it is always available, so it was really convenient. There were many programs, so I was able to make good use of them, and I especially loved the program where I could watch the sunrise at the beach.
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Response from Property: Dear Valued Guest, Thank you for your lovely feedback! We’re glad to hear you found our shuttle service convenient and enjoyed the variety of programs we offer. Watching the sunrise at the beach is truly a special experience, and we’re thrilled you loved it.We look forward to welcoming you back for more memorable moments!Best Regards, Management
Khan127
One Bedroom Private Pool Villa
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The service is very good. If you need anything, just call the lobby. The privacy is very good.
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Response from Property: Dear Khan127, Thank you for your kind feedback! We’re delighted to hear you enjoyed our attentive service and the high level of privacy during your stay.We look forward to welcoming you back for another relaxing and enjoyable experience!Best Regards, Management
AlisaChen
One Bedroom Private Pool Villa
Stayed in Dec 2023
Family
4 review
1.5/5
Posted on Mar 25, 2024
The water from the bathtub turned out to be yellow and sandy. The service staff kept pretending that the water tower had not been used for too long and it would be fine after a while. However, after more than an hour, it was still the same. The hotel staff had a negative attitude and wanted me to deal with it. I accept this result and will never choose this restaurant again.
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6/7
Response from Property: Dear AlisaChen, Thank you for sharing your experience, and we sincerely apologize for the issues you encountered during your stay. The condition of the bathtub water and the response you received from our team are far from the standards we strive to uphold. We deeply regret any inconvenience caused and the negative impression left by this incident.Your feedback is extremely important, and we will thoroughly investigate this matter and take immediate steps to improve both our facilities and service approach. We hope you might reconsider visiting us in the future to experience the improvements we will make.Best Regards, Management
Guest User
One Bedroom Private Pool Villa
Stayed in Sep 2023
Couples
10 review
4.5/5
Great
Posted on Oct 5, 2023
The area is large, and the 24-hour butler service is perfect. It is very comfortable.
Free daily stocked minibar: unlimited water storage
1 welcome head and shoulder massage 15 minutes: very comfortable
Floating breakfast: very comfortable and easy to photograph, breakfast is delicious hahahahaha
There are no other disadvantages except that it is expensive
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Response from Property: Dear Valued Guest,Thank you for your kind and enthusiastic feedback! We’re delighted to hear that you enjoyed the spacious villa, 24-hour butler service, complimentary minibar, relaxing welcome massage, and the photo-worthy floating breakfast. Your positive comments truly mean a lot to us.We understand that our pricing reflects the luxurious experience we strive to provide, and we appreciate your understanding. We hope to welcome you back for another memorable and comfortable stay!Warm regards,Management
Guest User
One Bedroom Private Pool Villa
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 15, 2024
.The room is very large, and I like the decoration style very much. More importantly, the hotel's service makes people feel at home. It is very good and highly recommended. It is a pity that I only stayed for one night.
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Response from Property: Dear Valued Guest, Thank you for your kind words! We’re delighted to hear you enjoyed the spacious room, our decoration style, and, most importantly, the warm service that made you feel at home. Your recommendation means the world to us.We hope to welcome you back soon for a longer stay to enjoy even more of what we have to offer!Best Regards, Management