Jl. Sri Wedari No.60, Ubud, Kecamatan Ubud, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
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Tamantara Suites & Villa Guest Reviews
4.1/5
Very Good
19 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(19)
Positive reviews(13)
Reviews with photos/video(3)
Friendly owner(5)
Negative reviews(1)
Morgan
Superior Suite Ubud
Stayed in Oct 2022
Couples
1 review
3.0/5
Posted on Nov 19, 2022
Honestly you get what you pay for. It’s cheap and so the room is average the cleanliness is not up to my standards. The bed sheets are uncomfortable but the bed is fine.
There was a huge caterpillar inside the room, though I know that can’t really be helped.
The staff were lovely and the breakfast presentation was impressive. With a few small changes, deep cleaning and new bedding this hotel would be a really nice budget option.
But as is, I would unfortunately not return.
Response from Property: Hi Morgan, thank you for your review. We take our cleanliness really serious and it is our highest priority. Unfortunately you did not mention what was below standards. Although the insect, which we also control by a company that helps us. I can not responds to what you do not mention. Anyways thank you for your kind words about our staff and breakfast. We hope to welcome you again on your next trip to Ubud 🌴🙏
Anna Sophia
Deluxe Suite Ubud City Center
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2022
Staying at Tamantara was a great experience! The location is perfect, view on ricefields in a really nice and not so super busy street, but still in walking distance to Ubud center. From there its also perfect to go north for all the trips like waterfalls, temples and Tegellalang riceteraces without having to go through the busy Ubud center traffic.
The Hotel and the room was really pretty, nice interior and very clean and had a spacious balcony.
Also the staff was super nice and helpful with all questions we had!
I would love to come back again and recommend 100%
Jerry Sheung Yin
Two-Bedroom Villa with Private Pool
Stayed in Jul 2022
Travel with friends
7 review
4.7/5
Amazing
Posted on Aug 31, 2022
Beautiful place, wonderful service, location not too far or too close to the centre so was peaceful whilst convenient.
Only tiny little thing was TV’s don’t really work, couldn’t watch anything and the staff couldn’t fix it either and could hear noise which sounded like laundry machines or something at night whilst sleeping sometimes.
Response from Property: Thank you so much Sheung, great that you loved our place. We do have chromecasts, if you mentioned it during your next stay. We are happy to help you out. I do not recognize what you mean with the sound. Our laundry is done by an external company and our neighbours do the same. Once again thank you for your kind words, we would love to welcome you again 🙏🌴
Lars
Deluxe Suite Ubud City Center
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 5, 2022
PROS:
- Great location
- Very friendly staff
- Cozy rooms and atmosphere
- Delicious food
Cons:
None
10/10 would recommend!
Response from Property: Wauw Lars! Thank you so much for your kind words 😍
seoseo
Deluxe Suite Ubud City Center
Stayed in Jan 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Feb 27, 2023
Haha I was looking for a budget-friendly accommodation, so I looked for a hotel that was as tidy as possible. The location wasn't great, but it was clean and the service was good. Haha. The staff is also kind. Thank you.
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Guest User
Superior Suite Ubud
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2022
What a fantastic experience! The hotel is super nice, has a view of the rice fields and is close to the center of Ubud. I received a warm welcome from Devi, the receptionist. The rooms have just undergone a restyling and are very nice. The bed is super comfortable, I had a spacious bathroom and a view of the pool. The cook makes delicious and healthy food. Since I also work while travelling, it is important to me that I have a good workplace. I was able to work very well in the restaurant and the WiFi is super fast. The staff is very attentive, I felt right at home. All in all I had a great time here, 10/10 would recommend!
Original TextTranslated by Google
Response from Property: Thank you so much for your kind words! We would love to welcome you again 🙏🌴
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Apr 26, 2024
Super nice hotel, which has a private villa in the complex. The place is nice and clean and within walking distance of the city centre. Which is very convenient
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jul 4, 2023
In over ten trips to Bali, this was by far the worst experience we have ever had. We booked 4 nights and paid upfront, which in retrospect was a terrible mistake as we stayed for 12 hours and subsequently lost $1800 Australian dollars when they refused to refund any portion whatsoever. This was despite the primary reason for leaving early relating to a child nearly suffering a scalding injury related to their substandard plumbing which was allowing boiling water surges randomly. In addition when we arrived in quickly became apparent that the website completely lies about the presence of an onsite restaurant - there is NO dinner service as advertised, and there appears to be 2 tables with seats in a dingy lobby only. The room smelled of mold, was infested with mosquitos. It is also not near the main strip and there was no solution catering for guests who might have trouble walking to the central strip (eg with young children); which is an issue given how hard it is with traffic to get around Ubud. For the price they are charging - over $400 AUD a night, there is no luxury or real service to speak of at all. When we respectfully asked for at least a partial refund due to being very upset our child narrowly avoiding a burn we were flatly refused throughout, despite there being a safety issue, hiding behind we could have asked for another room - the staff never offered this as an option at the time of us raising the complaint, but frankly after your child has nearly been seriously injured on a property you aren't keen to stay. In any other property I have stayed in Bali this would have been resolved with grace and good understanding - this place just ripped us off with not a second thought. DISGUSTING.
Guest User
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Apr 8, 2023
We’ll be back! Excellent location near the heart of Ubud with incredible restaurants within walking distance and just far enough away from the buzz to chill in our private pool during down time. The layout could not have been better for us with two kids sharing their own massive bed with ensuite within the same villa. The service was perfect, beautiful breakfasts arrived every morning. Thank you guys 🙏
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Feb 9, 2023
I had nice days at Tamantara Suites & Villas Ubud. The room and bathroom looked fantastic. The beds were neat. nice breakfast and was just fine. I really enjoyed my time plus the environment was great.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Feb 9, 2023
I had a great time at Tamantara. The location is perfect, very close to everything. My room was very clean and the bed was very comfortable. The pool is very refreshing and nice. Nearby are a lot of nice restaurants and activities. We went on a tour trough Ubud and the staff helped us plan this. Also the breakfast was amazing. I recommend this hotel very much!
Guest User
Stayed in Jun 2022
Couples
5.0/5
Outstanding
Posted on Jul 27, 2022
Everything about our stay here was perfect from start to finish. Check in was smooth and efficient. Friendly welcoming staff that looked after our luggage with care. We stayed in 2 bedroom private villa the rooms, pool and kitchen area were spotless. Very comfortable bed. Always had hot water. Chrome cast set up during our stay to allow us to watch films. All staff were professional and went out of there way to make our stay comfortable, especially Andy the manager! Cannot find any fault with this beautiful place, will definitely be returning.
Guest User
Stayed in Jun 2022
Other
5.0/5
Outstanding
Posted on Jul 4, 2022
This is such a great hotel, from the moment we came we were welcomed by the very friendly staff, we felt at home immediatly, this feeling continued until the end of the stay. The breakfast was great and the rooms are very clean. The pool is also great. We absolutely had an amazing time in Ubud and we will surely come back to this hotel.
Guest User
Stayed in May 2022
Other
5.0/5
Outstanding
Posted on Jun 29, 2022
Great location, super close to all the things you can do in Ubud. Rooms were very clean and looked great. Staff is very friendly and helpfull, they helped us sort out what activities are nice in the area