Sentulan Garden Villa

Sentulan Garden Villa Reviews

Sentulan Garden Villa

Bunga Mekar, Klungkung, Bali, Province of Bali, 80771, IndonesiaView Hotel Details
Sentulan Garden Villa
Sentulan Garden VillaSentulan Garden VillaSentulan Garden Villa
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Sentulan Garden Villa Guest Reviews

4.3/5
Very Good
15 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(15)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Deluxe Room
Stayed in Jun 2024
Couples
4 review
3.7/5
Posted on Jul 19, 2024
Location near kelingking beach and good host.
Response from Property: Thank you so much for taking the time to share your wonderful experience with us! We are absolutely delighted to hear that you enjoyed your stay. Our team takes great pride in ensuring every guest feels welcomed, comfortable, and well taken care of, and it’s truly rewarding to know we succeeded in making your visit special.Your kind words and feedback mean a lot to us, and we can’t wait to have the pleasure of welcoming you back soon.With warm regards, Sentulan Garden
Mr_Shen
Deluxe Room
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Very good experience, not far from Elf Falls, the hotel environment is good, and the boss is very enthusiastic
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your wonderful experience with us! We are absolutely delighted to hear that you enjoyed your stay. Our team takes great pride in ensuring every guest feels welcomed, comfortable, and well taken care of, and it’s truly rewarding to know we succeeded in making your visit special.Your kind words and feedback mean a lot to us, and we can’t wait to have the pleasure of welcoming you back soon.With warm regards, Sentulan Garden
MRKrunrun
Deluxe Room
Stayed in Aug 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The environment is great. There are supermarkets and restaurants nearby, which is very convenient. The boss thought the restaurant was a bit far and drove us there. We arrived within two minutes of getting in the car. The guy at the front desk also helped us contact the guide by phone and introduced a lot of things. , recommended
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your wonderful experience with us! We are absolutely delighted to hear that you enjoyed your stay. Our team takes great pride in ensuring every guest feels welcomed, comfortable, and well taken care of, and it’s truly rewarding to know we succeeded in making your visit special.Your kind words and feedback mean a lot to us, and we can’t wait to have the pleasure of welcoming you back soon.With warm regards, Sentulan Garden
Guest User
Deluxe Room
Stayed in Mar 2024
Travel with friends
6 review
1.0/5
Posted on Apr 14, 2024
Don't go, regret it. I ran away as soon as I saw the appearance of the hotel. terrible
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations.We always aim to provide exceptional service and create a memorable stay for all our guests, and we regret that we didn’t deliver on that during your visit. Your comments are extremely valuable, and we will address the issues you mentioned with our team to ensure improvements are made.Please accept our sincere apologies for any inconvenience you experienced. We’d appreciate the opportunity to discuss your concerns further and work towards making things right. If you’re open to it, please feel free to contact us directly.Once again, thank you for bringing this to our attention. We hope to welcome you back and provide the experience you truly deserve.With warm regards, Sentulan Garden
Guest User
Deluxe Room
Stayed in Jul 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room was very clean and the service was in place.
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your wonderful experience with us! We are absolutely delighted to hear that you enjoyed your stay. Our team takes great pride in ensuring every guest feels welcomed, comfortable, and well taken care of, and it’s truly rewarding to know we succeeded in making your visit special.Your kind words and feedback mean a lot to us, and we can’t wait to have the pleasure of welcoming you back soon.With warm regards, Sentulan Garden
Guest User
Deluxe Room
Stayed in Jun 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jul 20, 2024
The service is very good 👍
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your wonderful experience with us! We are absolutely delighted to hear that you enjoyed your stay. Our team takes great pride in ensuring every guest feels welcomed, comfortable, and well taken care of, and it’s truly rewarding to know we succeeded in making your visit special.Your kind words and feedback mean a lot to us, and we can’t wait to have the pleasure of welcoming you back soon.With warm regards, Sentulan Garden
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 13, 2024
This place and people are amazing. This hotel has developed country standard cleaned bathrooms. We were 14 days on Bali and 6 days on Nusa Penida. This was the best place we could imagine. The price is completly justified. The service is so nice and accommodating. On our last day we went to a trip but stayed for money reasons at an another place, but asked the owner if we can just use the pool (which is pretty clean and cool) a last time before our flight. The owner just responded: "Of course you can use the pool, because this is your home. Feel free to enjoy it." And even after 3 weeks I remember the situation. Please stay like this. You deserve everything good in this world. Have a nice life. A million thanks for your kindness!!
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Oct 23, 2023
This hotel was an amazing stay with such friendly staff, who made us feel welcome from the moment we got to the property. It was such an tranquil experience staying at Sentulan as there was such a calming and relaxing vibe. There was only one local restaurant by the hotel, but we found it was a good escape from the tourists of Nusa Penida island. The breakfast every morning was a nice touch too. Overall an amazing stay and experience.
Guest User
Stayed in Jul 2022
Travel with friends
3.0/5
Posted on Aug 6, 2022
+ hotel room is clean + whole complex is beautifully green + Staff very helpful (we were able to rent a motorbike on site for 70K/day & move in directly) + Shower towels smelled fantastic! + Breakfast very small but good + Wayan helped us organise the ferry to Gili Trawangan. Points for improvement: - WLAN was free of charge / worked partly well, but partly not at all - no soap for washing hands (we took shower gel from the shower for simplicity's sake) - I personally missed a small terry cloth to dry my hair. - a few fruits or a fruit juice would make the breakfast even better - Broken deck chair cushions lying around, which doesn't leave a great impression and could easily be cleared away. - Stay was good so far until we were dropped off at the port on the last day: the hotel owner suddenly wanted 600K for the two transfers to and from the port (which is a lot of money for the local conditions! As a comparison: 1 night per person in the hotel cost 215K). We were used to the fact that when we asked the hotel in the process for a transfer, they told us if it was possible and at what price or if no price was mentioned, that this was an inclusive service from the hotel. We simply felt a bit ripped off. Mind you, we are very willing to pay for a transfer, but then the price should be fairly communicated in the process!