Ramada by Wyndham Bali Sunset Road Kuta - Photo Gallery

PLEASE REFUND MY MONEY - MY STAY WAS HORRIBLE! When last your product Manager site this hotel and check the condition? The check in process was slow - I don’t blame the staff infact the staff was super nice. Ayu especially super nice. She was heavily pregnant but still very helpful. However there are no other staff but there are like 7 trainees Who is not well trained! The room was not ready at 3 pm! I was terribly tired because of the flight but Because I feel sad looking at the situation of front office - and I comeback later after 9 pm When I arrived to the hotel by 9 pm, the duty person was asking my name twice while I told him I have checked in but the room was not ready and point to my bags which was left behind the counter - extremely confused what happened here! When I reach the room, it was terrible No specific view except of a a balcony which is facing a wall while wall! (Check photo) No other toiletries as what the confirmation letter said, except for soap toothbrush the rest is nothing more (Check photo) The bottom cabinet was rotten and open (Check photo) The hairdryer was not in the room (Check photo) The body wash and shampoo area was discolored and rusty (Check photo) The mirror was smudged (Check photo) Good tray was not cleared for hours and got smelly (Check photo) To get a late checkout was hard enough the guy asked to call again at 9 am the next morning! I am so DISAPPOINTED with my stay and I demanded my stay to be refunded!

Bali is the heaven in indonesia, you can enjoy here and also the sa

It was my second trip to Bali. With limited time and energy to plan for a trip, we signed up a ground package with a choice of 2 hotels at Sunset Road. Ramada by Wyndham was our choice. + 1. Clean and the room was cozy 2. Simple but nice breakfast to start the day 3. It was located opposite the Krishna Oleh-Oleh shop ! 4. Walking distance to K-mart, McD, Starbuck and restaurants (Chinese, Japanese, Korean...) 5. Friendly and polite staffs - 1. Caught in surprise that housekeeping was not done on the first day after we came back from a long day. It was then informed that we need to request for housekeeping. Sigh ! 2. Tap water tasted salty. There was a note "It is not drinking water". Water dispenser was available at corridor. 3. The light along the corridor was dim. 4. It could be noisy at night from the street and corridor. There is room for improvement on sound proof.

I asked to talk to a manager. The front desk staff couldn't even give me his name. Breakfast should be fed to the pigs. Not fit for human consumption . The room was very horribly laid out . Layng on the couch, you hit your head on the table