Jalan Nusa Dua Selatan Lot Sw 03, Nusa Dua, Badung Regency, Bali, Province of Bali, 80363, Indonesia
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Rooms (48)
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7.5/10
Ratan
9.0/10
Amos Chung
Featured
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Exterior
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8.0/10
Guest User
8.0/10
Anonymous User
Dining (15)
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8.5/10
vjdftf
9.5/10
Andy+1
Leisure & Recreation (53)
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10/10
zhaishibiao
9.0/10
Amos Chung
Business Facilities (8)
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Public Areas (24)
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10/10
zhaishibiao
4.0/10
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User Uploads (106)
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10/10
Anonymous User
8.0/10
HairyMan
9.0/10
Amos Chung
10/10
Guest User
9.0/10
Amos Chung
6.0/10
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Near Hotel (34)
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8.5/10
Anna_in_the_hat
9.0/10
XeniaM
Other hotel pictures (42)
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10/10
JanCity
8.0/10
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We Price Match
1 night
Guest Reviews
8.3/10
Very Good
132 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.8
Service8.8
Cleanliness7.9
Olena Obs_Trvlr
Superior Double Room with Pool View
Stayed in Mar 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Apr 28, 2025
A wonderful hotel with a modern touch! The service was great, the rooms were very clean, and the housekeeping was excellent. I’d definitely recommend staying here. Accor always goes above and beyond!
Response from Property: Dear Olena,Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed our modern touches, great service, and spotless rooms — and that our housekeeping team made such a positive impression.It’s also wonderful to know that you feel Accor consistently goes above and beyond. Your recommendation means a lot to us, and we truly look forward to welcoming you back for another memorable stay.Warm regards,Ketut IrianaGeneral Manager
Andy+1
Superior Double Room with Pool View
Stayed in Feb 2025
Couple
5 review
9.5/10
Amazing
Posted on Mar 11, 2025
Great location and service, free ride to the beach. Perhaps with some proactive mai the Mercure could be in tip top shape again!!
Response from Property: Dear Andy,Thank you for your kind feedback! We're glad you enjoyed our convenient location, attentive service, and the complimentary shuttle to the beach.We truly appreciate your thoughtful suggestion — with ongoing care and proactive maintenance, we’re committed to bringing Mercure Nusa Dua back to its best. Your encouragement means a lot to us!We look forward to welcoming you back again soon.Warm regards,Ketut IrianaGeneral Manager
Riana Luck
Superior Double Room with Pool View
Stayed in Dec 2024
Family
9 review
5.0/10
Posted on Jan 27, 2025
Arrive at night, receptionist mirah was very friendly
But she didn’t give me good room, the curtain doesn’t work, cant be open and can’t close.
❎The cleaning service was very bad, mop the room and very very wet floor and dirty, also I saw birthday cake plate outside not being pick up for 2 days.
❎The swimming pool bed was a bit disgusting,🤮
And the pool very dirty un maintained
❎the road to the loby is far and the buggy only go every 30 minutes and stop at 7pm so have to walk with kids to the road
✨The gym is clean and good condition
✨ my kids enjoy the electric motorbike
6/7
Response from Property: Dear Riana Luck,Thank you for taking the time to share your detailed feedback. We’re glad to hear that Mirah provided a warm welcome and that your kids enjoyed the electric motorbikes and our gym facilities.However, we sincerely apologize for the issues you experienced with your room, the cleanliness, and the pool area. Your comments about the curtain, wet floors, and the unattended birthday cake plate have been shared with our housekeeping and maintenance teams to ensure immediate improvements. We also regret any inconvenience caused by the buggy service schedule and the distance to the lobby, especially when traveling with children.Please rest assured that your feedback is invaluable to us as we strive to enhance our guests’ experiences. We hope to have the chance to welcome you back and provide a stay that better meets your expectations.Warm regards,Ketut Iriana'General Manager
Anonymous User
Superior Double Room with Pool View
Stayed in Jan 2025
Business traveler
20 review
8.0/10
Very Good
Posted on Feb 26, 2025
Nice and budget hotel, good amenities, swimming pool and nice service
Response from Property: Dear Valued Guest,Thank you for your kind review! We’re happy to hear you enjoyed your stay and appreciated our amenities, swimming pool, and service. It’s always wonderful to know our guests had a pleasant and comfortable experience at a good value.We look forward to welcoming you back to Mercure Nusa Dua on your next visit!Warm regards,Ketut IrianaGeneral Manager
Ratan
Superior Double Room with Garden View
Stayed in Dec 2023
Family
1 review
7.5/10
Posted on Jan 15, 2024
Location - Good.
Lobby - Stained and very old furnitures.
Rooms - Just ok, but strange toilet layout. Wash basin is inside the room look horrible. Shower and WC is separate. AC not cooling enough.
Breakfast - Just ok, with very limited choices.
Swimming Pool - Good.
Stayed 3 nights, and won't even consider for next Bali trip.
They need measure upgrade to their lobby and rooms, specially toilet and basin.
JanCity
Superior Double Room with Garden View
Stayed in Oct 2023
Couple
128 review
10/10
Outstanding
Posted on Dec 24, 2023
this is a great hotel with great value and great staff and great location, highly recommend for all visiting Bali
Anonymous User
Superior Twin Room with Pool View
Stayed in Nov 2023
Family
6 review
7.5/10
Posted on Dec 27, 2023
Everything is good.
Reza luthfansyah
Superior Twin Room with Pool View
Stayed in Nov 2023
Family
10 review
8.0/10
Very Good
Posted on Jan 4, 2024
Good location
Artur
Superior Twin Room with Garden View
Stayed in Jun 2023
Traveling with friends
18 review
8.0/10
Very Good
Posted on Jul 28, 2023
Our overall impression is good, although the room design, mildly speaking, is weird and inconvenient for 2 people to stay in the room with the washbasin being not in the bathroom but in the room itself. There’s no wardrobe in the room and there are hardly any shelves where you can put your clothes either, so we had no choice but to keep our clothes in the suitcase. There’s no separate smoking area, so non-smokers will have to tolerate smoking guests at the restaurant while having a meal.
Our room hadn’t been cleaned before we checked out, however after asking the receptionist to have our room cleaned, 4 housekeepers were sent to our room and they did their job well.
As for the pluses, there’s a beautiful garden where you can have a nice walk or spend some time in a summer house. There are shuttle buses running every hour on the hour that will take you to the private beach, which is equipped with beach chairs and umbrellas, but their number is rather limited. The gym is small but clean and has new machines.
Snezha
Deluxe Double Room with Terrace and Garden View
Stayed in Feb 2023
Couple
15 review
8.0/10
Very Good
Posted on Mar 15, 2023
Stayed for a week, wanted to extend but it got fully booked unfortunately. If you are not too fussy, I would highly recommend Mercure Nusa dua..It's a resort type with lots of greenery, very quiet and relaxing. The room with terrace and garden view we had was exactly what we needed, really relaxing to open the balcony door and watch that lovely garden for hours, sipping your coffee. Air con worked great, minibar and kettle, tea and coffee facilities. Separate toilet and bathroom. Lovely swimming pool with jacuzzi, and sliders for the kids. Free shuttle to a private beach running every hour. Parasols and chairs for free on the beach and as well as beach bar offering beach towels, drinks and snacks. Very convenient. Breakfast was good, too,, with local and western food. As a whole good value for money
Needs a few touches here and there, and a bit more attention on the cleaning site.
Thank you!
Will definitely come back again