Jl. Pratama No.70, Tj. Benoa, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80363, Indonesia
View Hotel Details
Rooms (31)
See all
9.5/10
Erika
9.0/10
RoyChengHK
Featured (11)
See all
Exterior
See all
Dining (13)
See all
9.0/10
Guest User
8.5/10
Muratai
Leisure & Recreation (36)
See all
10/10
Jiale Cheerie
7.5/10
Guest User
Public Areas (14)
See all
9.0/10
RoyChengHK
4.0/10
CO8888
User Uploads (83)
See all
9.5/10
Erika
8.5/10
Muratai
7.5/10
TravelAuditor
6.5/10
Stepan Putintsev
7.5/10
Guest User
9.0/10
Guest User
Near Hotel (24)
See all
7.5/10
TravelAuditor
7.5/10
Guest User
Other hotel pictures (18)
See all
8.5/10
Muratai
9.0/10
leon5180
Photo Categories
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.4/10
Very Good
68 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities8.2
Service8.9
Cleanliness8.4
Uuuriii9
Deluxe King Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 17, 2025
It was really comfortable place to stay with kids. Ocean and pool were amazing. Room is clean, hotel employees were really friendly. We had wonderful day in Novotel.
TravelAuditor
Deluxe King Room
Stayed in Mar 2025
Family
9 review
7.5/10
Posted on Apr 22, 2025
The first thing that caught my attention was the almost complete lack of power outlets — there are barely any, and the ones that do exist are placed in inconvenient and hard-to-reach spots.
The second issue is sound insulation: you can clearly hear noises from the hallway in the room, even though the soundproofing between rooms is quite good.
The third — and it’s really uncomfortable — is the placement of the light switches: they’re on the opposite side of the bed. So if you’re lying down, you can’t turn off the light above you yourself. You have to ask your partner to turn off the light above you, while you do the same for them. It makes no sense.
As for the beach — swimming is not really an option: as soon as you get waist-deep, you run into seaweed. That’s why we mostly used the pool, though unfortunately, its depth is no more than 1.2 meters.
Other than that, everything was fine.
.
Первое, что бросилось в глаза — очень мало розеток (считай что нет совсем), и расположены в неудобных и труднодоступных местах.
Второй момент — слышимость: звуки из коридора отлично слышны в номере, хотя между номерами шумоизоляция на уровне.
Третье — и это жутко неудобно, выключатели располагаются на противоположной стороне кровати. То есть, если ты лежишь над собой, свет выключить не можешь. Ты можешь выключить на противоположной стороне кровати. Получается, ты должен просить свою жену, чтобы она выключила свет над тобой, а ты над ней. Ну, тупизм.
Что касается пляжа — купаться невозможно: уже на глубине по пояс начинаются водоросли. По этой причине чаще пользовались бассейном, жаль его глубина не более 1,2 метра.
В остальном — все нормально.
Response from Property: Dear TravelAuditor,Thank you very much for taking the time to share your detailed feedback with us.We sincerely appreciate your comments, as they help us identify areas for improvement. We apologize for the inconvenience caused by the limited power outlets, sound insulation, and the light switch placement. Your observations are valuable and will be shared with our management team for future enhancements.We’re glad to hear that overall you still had a pleasant stay and were able to enjoy the pool and other facilities.Thank you once again for your constructive feedback, and we hope to have the opportunity to welcome you back and provide an even better experience.Sincerely,Juliana Liew - General Manager
CO8888
Beach Cabana Garden View
Stayed in Mar 2025
Couple
18 review
4.0/10
Posted on Apr 21, 2025
It’s really unbelievable & ridiculous on the bad water pressure & unstable water temperature as the 5 stars hotel like this.
Room is spacious but comes with the insects, worms, spider, & leech.
Staffs service provided are great.
Breakfast so so.
Location so so.
Not recommended & won’t stay here anymore.
Response from Property: Dear C08888,Thank you for taking the time to share your feedback with us.We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the water pressure, water temperature, and room condition. Please rest assured that we take your comments seriously, and we are addressing these issues with our Engineering and Housekeeping teams to ensure improvements are made.On a positive note, we are glad to hear that you found our staff’s service to be great, and we truly appreciate your acknowledgment of their efforts.While we are sorry to learn that we did not meet your expectations this time, we thank you for bringing these matters to our attention and allowing us the opportunity to improve.Sincerely,Juliana Liew - General Manager
Erika
Deluxe King Room
Stayed in Jul 2023
Couple
3 review
9.5/10
Amazing
Posted on Aug 14, 2023
A bit further up in Benoa, so not as fast (and more exp. delivery fee) to receive grabfood/gofood if that's the concern. Staffs were very friendly & helpful. We got garden room, so there's a bit more mosquito. Can bring some repellent. But room is clean & amenities are great!
Response from Property: Dear Erika,Warmest greeting from Novotel Bali Benoa!Thank you for taking the time in writing this review, sharing your thoughts and feedback with us.It's glad to hear that you had a pleasant stay with us, enjoyed our room and our staff service.However, I am sorry to hear that the hotel location was not up to your expectations,.We sincerely hope you will return to us in the future, as we will strive to serve you better.Sincerely,Bilal Chamsine - General Manager
RoyChengHK
Deluxe Pool Access King Room Garden Wing
Stayed in Jun 2025
Family
3 review
9.0/10
Great
Posted on Jul 28, 2025
First of all, it's a well-established five-star hotel with decent amenities.
Luckily, our two rooms were upgraded to tropical rooms upon check-in. However, for some reason, the window and other areas in the room were very dusty, and the drains were clogged. Finally, if you needed anything restocked, you had to wait a long time.
But parents and children were very satisfied. The staff were always smiling and very friendly.
Regarding the location, since I rented a car this time, it was fine, but otherwise it would be inconvenient.
Original TextTranslated by Google
Response from Property: Dear RoyChengHK,Thank you for choosing to stay with us and for sharing your feedback. We’re pleased to hear that you and your family, especially the children, had a satisfying experience and that our team helped make your stay more enjoyable.We’re glad you appreciated the room upgrade to our Tropical Terrace rooms. However, we sincerely apologize for the issues you encountered with cleanliness and the delays in service. This is not the standard we aim for, and we will certainly follow up with our housekeeping and service teams to improve.We hope to have the chance to welcome you and your family back for an even better stay in the future.Sincerely,Juliana Liew - General Manager
Guest User
Deluxe Room Garden Wing
Stayed in Jun 2025
Traveling with friends
2 review
7.5/10
Posted on Jul 15, 2025
It was so good for the price, I'm glad I made a reservation~
There are almost no Koreans, and it's right in front of the beach, so it was good for a vacation~
It's not a busy place, but it's quiet, and it seems a little old, but I'm satisfied with the reservation because it's not expensive~
I'll rest well~
It was good except for the fact that the weather in Bali is not so good these days~
It seems like the weather has changed from Korea... It's raining a lot~
Original TextTranslated by Google
Guest User
Deluxe Pool Access King Room Garden Wing
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jun 23, 2025
The hotel is big, beautiful, clean, has everything you need (swimming pool, spa, small gym, cafe, bars). The only downside is the beach, very small and at least during our stay it was covered in seaweed(
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for taking the time to share your feedback.We’re delighted to hear that you enjoyed our facilities, including the pool, spa, gym, and dining outlets. It’s wonderful to know you found the hotel clean, well-equipped, and beautiful.We appreciate your comments regarding the beach. Due to natural tides and seasonal conditions, seaweed can occasionally accumulate, and we are working continuously to keep the area as clean and enjoyable as possible.We hope to have the pleasure of welcoming you back for another relaxing stay at Novotel Bali Benoa.Sincerely,Juliana Liew- General Manager
Guest User
Deluxe Pool Side King Room Garden Wing
Stayed in May 2025
Family
6 review
9.0/10
Great
Posted on Jun 20, 2025
The hotel facilities are old, but very clean
The service and management are very good, all employees will try their best to help guests, and there is a smile everywhere
Although the facilities are old, the price-performance ratio is very high, and the breakfast is also good.
Will stay here again.
Original TextTranslated by Google
Response from Property: Dear Guest user,Thank you for your kind and honest feedback.We’re glad to hear that you found our hotel clean, our service attentive, and our team warm and welcoming. Your recognition of our staff’s efforts truly means a lot to us.While we acknowledge that some of our facilities are aging, we’re pleased that you still found great value in your stay and enjoyed our breakfast offerings. Your intention to return is the greatest compliment we could receive.We look forward to welcoming you back to Novotel Bali Benoa in the near future.Sincerely,Juliana Liew - General Manager
Anonymous User
Deluxe Room Garden Wing
Stayed in Jun 2025
Couple
14 review
8.0/10
Very Good
Posted on Jul 7, 2025
Normal hotel for a couple of nights. Breakfast is good. The pool is big.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We’re glad to hear you enjoyed our breakfast and appreciated the large pool. While we understand your stay was brief, we hope it was comfortable and met your expectations.We would love the opportunity to welcome you back for a longer and more memorable stay in the future.Sincerely,Juliana Liew - General Manager
Jiale Cheerie
Deluxe Room Garden Wing
Stayed in Apr 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Jun 1, 2025
Very good,
Environment: clean and tidy
Original TextTranslated by Google
Response from Property: Dear Jiale Cheerie,Thank you for your kind words! We’re glad to hear you enjoyed the clean and tidy environment. We look forward to welcoming you back again soon!Sincerely,Juliana Liew - General Manager