Pretoria Hotels with Balcony

The hotel service was good and the facilities were very good. The only thing that is disappointing is the meal issue. There are no restaurants nearby and you can only eat here.

The hotel is in the best location od Pretoria, connected with many restaurants, shops. It is new, beautiful and in the new area of Pretoria. The personal is all so friendly and helpful. Our room is very big, nice and comfortable.

What a place! I can't rate it high enough. This hotel is so amazing - I almost want to be selfish and keep this gem to myself! But I am not that type of person :) Menlyn Boutique Hotel is just superb! The staff, the food, the facilities and attention to detail - spectacular! They all go out of their way to make you feel special and looked after. Thank you Jafta for your kindness! My only regret is that I didn't stay longer. My daughter and I are already planning our next visit from KZN.

Very pleased with our stay here. This is a small hotel on the outskirts of Pretoria at the end of a quiet leafy street, well situated for the N1 and N4 freeways. The parking is secure, the staff were brilliant very friendly and informative. The food was of a high standard, although a very limited dinner menu. Good view from the dining room. I liked the layout of this hillside building. The bathroom was spacious and the gardens were small but well layed out with small pool, jacuzzi and water features/ponds. Famous 'jacaranda' trees stand just down the road and they're worth seeing! The only gripes I would have is that the room was a bit cold, and noisy at night due to traffic, planes etc. No sound-proofing. Just bring ear plugs. Breakfast service was slow (on weekdays) But overall this was a great place to stay, excellent value for money, and I'd recommend it to anybody :-)

I booked my room through the Marriot bonvoy app, given that the hotel was transitioning to the Marriot brand. I booked a luxury room, city view with balcony. The first night I was kept awake by a nightclub opposite, and so the manager moved me the next night to another room, room 225, which was an internal room but no sofa, balcony or city view. But it was quiet. The room itself was spacious and clean enough, although the door looked like it had been jimmied at some point and the bed was oddly positioned next to it. Frankly it looks like it was at some point a store room that was converted, but still was clean and I was really only there to sleep. The issue came at check out when the staff wanted to charge me for the luxury room for the whole week, even when i challenged the lack of balcony and sofa. There was also no city view (it was an internal room and my view was an air duct). In fact this room does not exist on the Marriot booking app, which is not surprising because it is not a Marriot-standard room. Eventually the manager agreed a discount and kindly offered a bottle of wine. Other observations- we ordered a chicken club sandwich and fries the first day, they took 1.5 hours to arrive- we were told variations of stories like ‘chef is grilling the chicken’ or ‘toasting the bread’ or ‘building the sandwich’. I think you need to teach your chef to make a grilled chicken sandwich as I could have prepared a whole chicken dinner in that time. We had no water for a whole day, and instead of being upfront with when the water was coming back we were fobbed off, told it was filling the tank on several occasions when in fact the water had not returned. I get utilities can go a bit awry in ZA, just tell your staff to be upfront and say they don’t know. However we were offered a room to shower in, and a bucket of water to flush our toilets, so all was good in the end. Whilst I think the hotel itself is not a Marriot standard (yet) I do appreciate that between the excuses the staff was brilliant. I know I’m not an easy guest if my expectations are not met, but they remained calm and courteous and ultimately we were able to reach agreement. So I think your staff are definitely Marriot standard even if the hotel is not. A particular thank you to the student from the international hotel school, Lerato, who served us in the restaurant each night. She was great! So whilst I wouldn’t rate this hotel as a Marriot just yet, I think it has a lot of potential and so hopefully with a bit more care to the rooms it will be up to scratch.

So we stayed here before and after our Safari Tour in Pretoria. First stay was OK. Terrible shower/bathroom and the food was expensive for dinner and breakfast. Second stay was a huge change. They read our first review and when we arrived 12 days later after our tour they addressed our shower issue and got us a nicer room that had a good shower. The staff and front desk really listened to us and made our stay really welcoming. My husband lost a personal item (no real value) on the day we were leaving for our tour and we told the front desk that we checked the room and we could not find it. We didn't even know where we lost it. Well when we came back 12 days later the same front desk clerk presented us his lost item and we were so appreciative. To hold something for 12 days and remember us was worth it! We also lost another item on tour and the staff didn't even notify us knowing we were returning in 2 days! Safety in Pretoria is unknown to us but this was close enough to Luffa Park which is amazing for our short stay; some of the best food we had for our 3 week trip. So location is pretty good IMO. Rooms were comfortable and we had no issues navigating the stairs to our room.

I was in South Africa on business and chose the Capital Trilogy based on recommendations from my colleagues. My room was very clean upon arrival and was well maintained for the duration of my trip. It is situated in a perfect location, within walking distance to many restaurants. There is also a shopping center next door.

This accoomodation is in a beautiful location in Pretoria, very safe, clean and comfortable. We stayed in the Garden Suite which was very spacious, spotlessly clean and had everything we needed for a very pleasant stay. We met two housekeepers who were extremely pleasant and helpful giving a 5-star service for breakfast. Within a 2 minute drive is a small shopping mall with a supermarket, pharmacy, restaurants etc. This place is a hidden gem in Pretoria and I would recommend it to anyone looking for a long or short stay. We did not meet the owners but were taken very good care of by the housekeepers Mumsie and Martha. Watch out for the mosquitos near the outdoor pool.