Page Hotels with Balcony

One of the newer hotels in Page, at least based on Google maps, I booked it primarily for the indoor pool to beat the desert heat. I was a bit disappointed it was so small, especially when there was a couple acting like 7 year olds trying to playfully drown each other. The reason for my lower than excellent review for such a new hotel was the price. We booked direct because of their so-called ”Price Match Guarantee” but after we arrived we saw on a third-party site, they were offering a lower rate we called their CS about it. (Their website has a claims that only works before you book or 24 hours after you booked with them) They said they will not do a price adjustment because that is a third party. So we naturally asked, why bother booking with your site/club then? They replied ”points for future stays.” I'm sure that customer service person is like most of us with real jobs - we can't spend 2 months of the year staying at fancy hotels, at most 2 weekends, there's no way we'll ever level-up to diamond status, so their argument rings very hollow. The adjustment was not unreasonable ($200 a night for holiday vs $153). It all comes down to commissionable rates - and it was obvious Hilton wanted to keep that as profit. Back to the hotel, their breakfast did not have scrambled eggs that day, unlike some lesser chains I have stayed at. There were the usual hot breakfast offerings : French toast, hard boiled eggs, cereal. There was free coffee 24/7 which was nice. Their app seems advanced in that you can pick your own room, and get a digital key, but the interface could use some work, as the app assigned us the same room the front desk assigned us, whereas all our other choices were two beds - which we did not ask for. Their business center was down the day of, but I did not know for how long. We had an issue with upstairs, possibly kids, jumping up and down repeatedly for almost two hours, despite complaining to the front desk, they were not ameliorate this until bed time - which to me means the walls are not soundproofed.

A very lovely stay. Huge clean rooms with large and comfortable king bed, separate living room area, microwave and coffee machine in the room. There is a 24hour tea coffee making station at the lobby as well with takeaway paper cups. Breakfast was simple but good, including waffles, bagels, toasts, eggs, sausages, cereal, yogurt, sauces and spread. Hot drinks and juices were served.

Really super worthy hotel experience ~ in Lake Powell Park, the scenery is super good, and the accommodation conditions are also very good ~

普普通通，CP值算高

The experience is great 👍🏻 stick 👍🏻 stick 👍🏻 stick 👍🏻 stick 👍🏻 stick 👍🏻 stick 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Appeared to be a new property. Appearance of outside property was excellent. Check in was easy. Interior of hotel was excellent. No problems with the room. Breakfast food was acceptable- normal hotel food. Food staff was excellent- working hard to keep food out and tables cleared and cleaned.

A hotel with a great location, very close to Antelope Canyon, Horseshoe Bay and Lake Powell. The staff is very professional and patient. We just arrived here and couldn't figure out the time zone, and the staff patiently answered our questions. This hotel also has a breakfast restaurant with a great view, where you can enjoy the beautiful scenery while having breakfast.

Great place. Friendly check- in. Room spacious and comfortable Good hot shower Breakfast OK, not many healthy options Best thing lovely swimming pool and the laundry ( $2 for a wash, $3 to dry plus $1.25 for washing powder) This all needs to be in 25c coins. 1.5 hours later, clean, dry clothes. Such a bonus when travelling long term Great location for the Glen Canyon Dam and the Horseshoe Bend which is spectacular. long term.

We have service dogs. Upon checking in, the owner of the hotel and who also owns Country Inn and Rodeway Inn in Page, Az, his name is Deepak, asked us why we have service dogs and what disease we have to have service dogs. We’re too tired to argue with him after driving for 9 hours from Los Angeles. We showed him the service dog IDs and told him the disease we have. The owner, Deepak, even told us that it is illegal to ask what disease we have but he still wants to know since he’s the owner and he claimed that people lie. We were placed on the ground floor because of the service dogs when our room that we booked through booking.com has a mountaintop view and balcony. Our room didn’t have a balcony or mountain view, it was facing the parking lot. We booked for a deluxe king suite. Also, one of the sinks was clogged up. We could not wait for the handyman to do the repair since we have to rush out to our scheduled tour. The breakfast was TERRIBLE. There were no juices, cereal and milk available as advertised. The frozen breakfast sandwich was awful. The muffin was ok. When we asked for breakfast, the girl at the front desk said they didn’t have any. When I insisted to check the back room, she came back with a box full of sandwiches and muffins. I asked her why do you to have to lie and her response was do not give me a bad day. WE DO NOT RECOMMEND THIS HOTEL. We feel we were defrauded. Very bad customer service. We complained to Booking.com but they did not document our complaint accurately. We’re really disappointed with both the hotel and booking.com.