Check Galveston Hotels with Balcony

Had only an overnight stay for an early appt at Shriner's the next morning. No complaints whatsoever. We loved the indoor pool and hot tub. Our room was spacious and comfortable. We had a 2 double bed suite with fold out couch. Everything was clean. Staff was friendly and checked with us to ask if our room was ok. The breakfast was plentiful and had a variety of choices. I don't usually eat oatmeal but I could not pass up the oatmeal bar with all its toppings and fruits and nuts. There was 3 types of juices, eggs that were scrambled and boiled, jalapeño mini-quiches, sausage, cereals, various breads, milk, yogurt, waffles, fruit and coffee. I had read someone else complaining about the smallness of the pool. I think some people forget that Galveston is an island with very limited space. The island has had to be built up several times to remain above the tide. The city has weathered many storms, and things are not going to stay pristine in that harsh sun and salt-spray environment. Target is right across the highway via an underpass, so easy access. There is a view of the bay but again, it's not pristine. It's a port city, thus it looks like one. We will definitely stay again.

My family and friends had a delightful time. I was a little hesitant at first because of a few reviews. I was greeted by Tae at the front desk whom was amazing on getting us the right rooms for my family to be together. She is an outstanding host who provided us with all the great local restaurants with best prices. Don’t get me wrong, the other staff members were also great but she really stood out. swim up bar was a great place to relax and have fun. But was more amazing is the beach was right across the street with beautiful views each morning. The only downside was that one of the elevators were down and sometimes it was a little wait but not bad at all. Great place and fun staff !!!!!

A very popular & busy site during prime time (4th July Week), which stretches staff and puts them to the test of still offering good service and clean rooms — they passed our white glove inspection! We actually had to wait two additional hours before our room had been inspected by management team members — which we looked at as a positive sign — not a huge inconvenience. We used the extra time to drive around and get our bearings. The room is spacious, updated and clean. Balcony overlooking the Southeastern shoreline and the famous Pleasure Pier — which was a nice plus. Bedding is super comfortable. Bathroom included a more desirable walk-in shower. Plenty of storage nooks & armoire for longer stays. Located right on the Seawall Blvd (note: accessing beach with armfuls of gear and kids can be a somewhat scary adventure given the density of traffic during prime seasons). The pool offers a robust seating and lounge area for sunbathers and kid watching. We skipped the in-house free breakfast — not because of quality — so we could try out more local eateries. Parking is just around the corner in a private parking garage — secured via your room keycard. A modest daily fee is extra.

Hilton should be ashamed to have their name on this place. I understand it's a More affordable ”Hilton” option, but mildew and musty stench fill the place, the lobby, the halls, the elevator the rooms. The front desk lady isn't the best at customer service, and is quite rude. If you book this place they the Hilton app know without a doubt you'll be paying upon arrival. And that your payment never came out the bank. Our trip was almost ruined because of this. (It's in their policies) The breakfast is literally stale bagels and pre packaged muffins. The coffee was excellent though! Pool was excellent except for a young couple being way to affectionate in front of families w kids. For the amount of money spent here, I could have gotten 2 nights at motel6 and had the same musty quality. I'll stick with what I know and what I like. I'm not fancy or bougie in any way, but when paying Hilton prices you expect Hilton quality. THIS AINT IT!!!! No pics cuz it was that disappointing.

The $40 plus tax park and cruise, and round trip shuttle to the cruise port sounded like an amazing deal after comparing parking at the port. Shuttle from the hotel to the port went smooth. Returning was terrible. On disembark day, I called the hotel at 7:30 AM to make sure we knew where pickup was and the shuttle bus number. We arrived at the pickup place at 9:45 am and confirmed with port staff we were in the right location. At 10:19, I called the hotel to check on the shuttle’s route. I was told the driver was at the hotel picking up passengers and headed our way in about 10 minutes. At 11:00, I called the hotel again to check on the shuttle as we had seen several other shuttles come and go repeatedly. She said we had been waiting way too long and he should be there shortly and if he didn’t arrive in a few minutes to call back. I called back around 11:30- was told they would personally talk to the driver and they would call me back. I missed the call but called back promptly and was told a driver was on the way. Just before noon, a Mercedes’ shuttle #405 van pulled into the designated parking spot. He said he would take us to Holiday Inn Express and I told him we needed the resort and he said he would take us. He was not a charter bus that had dropped us off and he definitely was not bus number 803 as the hotel had told us . He said he was normally a private shuttle but he was filling in and helping out and would take us. He was confused as how we had waited so long but overall was apologetic and friendly given we had sat in the sun waiting for a ride for over 2 hours at that point. We arrived back at the hotel and I stopped at the front desk. The staff apologized and said that this driver wasn’t even their driver and was just a nice driver to bring us back and was not affiliated with the hotel. The manager I believe apologized and thanked me for the feedback and said she would get with the shuttle company to improve their service. She also said they would get us taken care of at check in and all set up for our stay. When I told her we were only there to pick up our vehicle and head out on our 7 hour drive, she just said oh ok I thought y’all were staying not leaving. She made no attempt to compensate us for the trouble or the terrible experience of sitting out in the sun for two hours. Won’t stay here again or recommend it. If you’re cruising, just pay the extra money and park at the port so you can leave in a timely manner!

The hotel itself could use some updating. But let’s be real, when you spend all day out on the beach having fun and getting wore plum slap out, the last thing you’re worried about when coming back to the hotel to clean up and rest are things like paint chips, cracks, lumpy floor, etc. I did find quite a few loose hairs on stuff every time after the cleaning ladies had come, but hey… The same thing happens at McDs (🤢) but this time, I wasn’t trying to eat anything that they cleaned, so all in all… A big thumbs up! Great location, comfy bed, decent price, easy check in, friendly service,

When we first arrived I was a little sceptical because the hotel outside was a little worn and the fence around it lead me to feel like I was in an unsafe place to where they have to lock you in. But as I went inside and around the hotel I settled down and took it all in. It wasn't so bad, the room was clean and my children really enjoyed the balcony. The front desk clerk that checked us in went above and beyond to make sure we settled in nicely. I also loved the convenience of having a Walmart literally in the hotels front door and fast food places in walking distance. No need for travel, which is a plus for me. Overall we enjoyed the stay and would return again.