Galveston Hotels with Balcony

The hotel was perfect for what we wanted apart from the dark & dreary decoration of the rooms... dark browns, mustard & dark orange colors were not what I expected at a seaside resort! I imagined walking into a light blue or light green room as you'd see in the condos to rent. These colors were just dark & desperately need renovating. The bathroom had seen better days for sure...the bath base looked slightly grubby but it had a raised anti slip mat which often retains a darker appearance & the shower doors were streaked & didn't fit together properly. Basically it was a bit messy & unappealing! However, the facilities were excellent. Balconies are great w/ wonderful views. Club ten level allows a child free zone, which makes it way quieter & offers a free delivered breakfast or a voucher to reduce your breakfast bill @ Blakes Bistro & I believe free valet parking (apart from tips of course!) The restaurants here at The San Luis are excellent. Everything we ate here was delicious but expensive. Service was excellent also & all staff were extremely attentive & friendly.

Had only an overnight stay for an early appt at Shriner's the next morning. No complaints whatsoever. We loved the indoor pool and hot tub. Our room was spacious and comfortable. We had a 2 double bed suite with fold out couch. Everything was clean. Staff was friendly and checked with us to ask if our room was ok. The breakfast was plentiful and had a variety of choices. I don't usually eat oatmeal but I could not pass up the oatmeal bar with all its toppings and fruits and nuts. There was 3 types of juices, eggs that were scrambled and boiled, jalapeño mini-quiches, sausage, cereals, various breads, milk, yogurt, waffles, fruit and coffee. I had read someone else complaining about the smallness of the pool. I think some people forget that Galveston is an island with very limited space. The island has had to be built up several times to remain above the tide. The city has weathered many storms, and things are not going to stay pristine in that harsh sun and salt-spray environment. Target is right across the highway via an underpass, so easy access. There is a view of the bay but again, it's not pristine. It's a port city, thus it looks like one. We will definitely stay again.

My family and friends had a delightful time. I was a little hesitant at first because of a few reviews. I was greeted by Tae at the front desk whom was amazing on getting us the right rooms for my family to be together. She is an outstanding host who provided us with all the great local restaurants with best prices. Don’t get me wrong, the other staff members were also great but she really stood out. swim up bar was a great place to relax and have fun. But was more amazing is the beach was right across the street with beautiful views each morning. The only downside was that one of the elevators were down and sometimes it was a little wait but not bad at all. Great place and fun staff !!!!!

The $40 plus tax park and cruise, and round trip shuttle to the cruise port sounded like an amazing deal after comparing parking at the port. Shuttle from the hotel to the port went smooth. Returning was terrible. On disembark day, I called the hotel at 7:30 AM to make sure we knew where pickup was and the shuttle bus number. We arrived at the pickup place at 9:45 am and confirmed with port staff we were in the right location. At 10:19, I called the hotel to check on the shuttle’s route. I was told the driver was at the hotel picking up passengers and headed our way in about 10 minutes. At 11:00, I called the hotel again to check on the shuttle as we had seen several other shuttles come and go repeatedly. She said we had been waiting way too long and he should be there shortly and if he didn’t arrive in a few minutes to call back. I called back around 11:30- was told they would personally talk to the driver and they would call me back. I missed the call but called back promptly and was told a driver was on the way. Just before noon, a Mercedes’ shuttle #405 van pulled into the designated parking spot. He said he would take us to Holiday Inn Express and I told him we needed the resort and he said he would take us. He was not a charter bus that had dropped us off and he definitely was not bus number 803 as the hotel had told us . He said he was normally a private shuttle but he was filling in and helping out and would take us. He was confused as how we had waited so long but overall was apologetic and friendly given we had sat in the sun waiting for a ride for over 2 hours at that point. We arrived back at the hotel and I stopped at the front desk. The staff apologized and said that this driver wasn’t even their driver and was just a nice driver to bring us back and was not affiliated with the hotel. The manager I believe apologized and thanked me for the feedback and said she would get with the shuttle company to improve their service. She also said they would get us taken care of at check in and all set up for our stay. When I told her we were only there to pick up our vehicle and head out on our 7 hour drive, she just said oh ok I thought y’all were staying not leaving. She made no attempt to compensate us for the trouble or the terrible experience of sitting out in the sun for two hours. Won’t stay here again or recommend it. If you’re cruising, just pay the extra money and park at the port so you can leave in a timely manner!

What more can you ask for 79 bucks. Great location on the Seawall with view of the pool and ocean. Check in was smooth and staff was friendly. Spent a few hours in the hot tub drinking beers from Fish Tale bar. Room was cozy and cute decor. Bed was comfortable with 6 pillows on each bed. Breakfast had eggs, pancakes, waffles, grits and tacos. Have to eat at the room or pool. No place to sit but to me a minor inconvenience. For those who complain about this hotel don’t!, You spent next to nothing to stay here!