Hersonissos Hotels with balcony

It was a memorable time for us traveling from US as family of four with two kids age 7 and 11. First striking thing was everything was included in the all inclusive price. There were no hidden charges or extra fees for things like ala carte reservations. There were plenty of activities for the kids to keep them occupied. Ice creams and desserts were available all the time. Only downside for us was that we are vegetarians and food options are very limited as Greece goes heavy on meat.

Convenient location, about fifteen minutes from Heraklion and the airport. Located on a quiet and pleasant stretch of beach. The rooms are spacious and equipped. Thinking down to the smallest details. Outstanding user experience. A welcome collaboration with Psaki Restaurant. What made our stay extraordinary is the wonderful service and the kind and dedicated staff. Thank you!

All of the staff were amazing. Super friendly and helpful. They took care of us like family. Especially the beach bar staff were #1. We were with a large group of friends and they were so attentive and added a lot of laughter and fun to our experience. I would highly recommend this hotel.

Beautiful hotel, right in the city center. I had a suite, but unfortunately, the room’s hygiene was disappointing. The air conditioning blew out strange dust clouds — it turned out to be extremely dirty (see photo). In addition, the shower seals were full of mold, so I didn’t shower. The room faced a derelict building, which also came with a terrible sewage-like smell. Such a shame. With half board, you get a credit to spend — which is actually a clever system — and the food itself was very good and delicious. But having to pay extra for a cappuccino at breakfast is just absurd. That should simply be included 🤷🏼♀️

It’s ok. Sone things are good. Like dinner is a fair price for the smorgasbord style. Breakfast is ok. Not great. But enough. Sufficient. AC does the job in the room. Slow. ButAC in common areas is at 25. For many cultures 25 is warm and puts ion a sheen or sweat still. Not fun to sweat indoors while eating. Prices are high for juices. Smoothies and such. Too bad. And some rules are weird. saying I can’t have my own food or drinks. Etc. sorry. Your a three star hotel. You don’t get to tell me what to do. We are paying for shelter annd accommodations. And we will live as we wish when it comes to basics. Food for thought. Wifi is useless in rooms. Or our room. Travellers need wifi in the modern eta. Simply unacceptable. Staff is ok. Not charming. But willing to try and help. Also: The pool - can’t be used after 6 pm, that’s insane. Travelled all over the world. I have never seen that before. It’s asinine. You leave for the day. Come back. And can’t swim after 6 pm, ridiculous. .

We spent 5 days in this beautiful hotel. In this hotel we met the most kind, friendly and responsive people of Greece - the hostess of the hotel and her family. We were met very hospitality with a wide smile and it was a great start to a good rest in Crete. Given that we have just left Santorini, the next strike of ferrymen began and we were very excited by the whole situation and confusion. Great thanks to the hotel owner for her daily joy, good mood and positive. The hotel is very good, located on one of the noisy streets of the city, but a little bit away from the noise itself, i.e. sleep was comfortable. Breakfast and dinner are quite good, for them separate thanks. There are parking spaces nearby (behind the building opposite the hotel exit). The rooms are comfortable, there is everything necessary. The beds are comfortable. The sea is near, 15 minutes walk. No regrets have chosen this hotel for a holiday in Crete.

Room wasn’t ready on arrival. We were offered another hotel for the 1st night however we didn’t accept and decided to stay with my daughter. The staff were extremely apologetic and agreed on our departure we could keep our room on till 6pm . Food was ok and plenty of choice. Ordering drinks from the main bar in the evening was a task and we could be waiting up to 40 mins as only 2-3 staff making drinks.

I was waiting more from the hotel… I don’t think the pictures shows exactly what the hotel offer… specially the pools… Me and my boyfriend had a very bad situation. We went to a tour in Santorini and the Ferry boat was late on the way back. Our guide called the hotel asking for a late dinner for us and the hotel said they would provide. When we reached in the hotel we saw that they put our food ON THE FLOOR, close to the room door. I made a mistake (I assume) I wanted hang out that thing saying “ make up my room” but I choose the wrong side and put there “ do not disturb “ But if our guide called the hotel saying that we were in Santorini of course they could go into the room to put our food in the fridge or keep in at the bar… I went down and talked to a guy in the repception showed him the picture I attached here and he answered me that was my mistake putting the “do not disturb” at the door and he could do nothing for us, we should eat that food that was on the floor 😱😡. No excuses for this… On the day after I talked to the manager and she apologized and gave us a voucher for the lunch. We apologized but I will never forget this situation…

Good day. For the money that we paid for a hotel-hotel worthy! Good, solid repair. Everything is working. Clean toilet. There is everything you need in the kitchen. True frying pan scratched into the board. But this is also a question for tourists! Why are you spoiling hotel property !? After you still come guests !! Well, a hotel, we could already change this stuff to a new pan. Also, called the hotel, be so kind as to comply with the rules. The number of towels is not normal. Only 2 per person And the first 5 days, these were beach brown towels, then they brought white ones. Also, there is no quenched paper. The cleaning lady said that it wasn’t allowed and buy paper yourself at the hotel’s store! This also violates the norms of the hotel business! There are also no toiletries. Even elemental soap. Otherwise, everything is tolerable! Clean well, clean everywhere. The question now is different: to Trip through which we booked this hotel. In the voucher from the company indicated meals (breakfast, lunch and dinner) Upon check-in at the hotel, we were denied meals! They stated that they do not have free food. And the fact that we were deceived by the company in which we paid for the tour! As a result, no one fed us! Voucher from the company. Food trip and hotel voucher without food in my arms. I will file complaints with the relevant authorities!