Qesm Safaga Hotels with Balcony

it's a fabulous staying there, the reception manager a gentle man received me well, he said I hoped you would come again, this is your family stay, we will wait you again, it's a life.time memory. my stay there there was only one Chinese family in the whole hotel, I felt so honored. it's a magic and gorgeous country and hotel. thanks! if chances, I would visit there

I enjoyed my relaxing stay at this resort. It began with a very nice surprise when I found out that as a Titanium Bonvoy member I was upgraded to an oceanfront suite / bungalow. (My stay was during quiet weekdays in a less busy season, so that probably helped also.) The suite was very spacious and had an amazing view of the ocean and sunrise. The breakfast was the best variety and quality I've had a hotel in Africa or the Middle East. Same with the dinner buffet. The pool areas are well kept, despite never seeing any guests using them. The bank machine by the front desk didn't work with my card, however it gave a great rate when I exchanged my British Pounds for Egyption Pounds. Most of the staff were friendly and great, especially the elite guest relations team who emailed me before my arrival and the managers who introduced themselves to me when they saw me on my first day. Housekeeping did a great job too (clean room, water bottles and coffee supplies always restocked, cute towel art), except for an isolated incident that was quickly addressed and rectified. The gym was the only noticeable negative, and was the worst gym I've seen at a Marriott resort property. Very little equipment, and very dated and worn out or broken. However, this wasn't much of a problem, because the coastal pathway is an oustanding place to go for a morning run. If you run to the west end of the pathway and back to the Sheraton, it's a 10k run. I also enjoyed going out to the end of the jetty in the mornings and snorkeling in the reefs that were full of colorful marine life. This hotel is very worthy of a 5 star review. Thank you to all the hard working staff who work hard to ensure enjoyable stays. I will be back.

nobody speaks French in the establishment, there is not even a prospectus written in French. In the room, no documentation on the hotel except for Room service. in all the five-star hotels we have been to, there are leaflets in the room in all languages ​​so that we can understand how the establishment works, the meal times... when we arrived, we were not told Said drinks were extra. moreover, if you want to take something to drink or eat (in addition), there is no price indicated. It is therefore normal that when we sit down to eat, when we are asked what we want to drink, since there is no price indicated anywhere, we order. what is quite strange is that at the gym we can have bottled water for free, in the room the same thing, So why at the table we are not even allowed to drink water free ? besides that, the hotel is clean, my rooms too. the food is good.

We can't say enough about how incredible our stay was, and a huge part of that was thanks to Mr. Mina Guirguis. From the moment we arrived, it was clear that he is a perfect fit for the role of Front of house Manager. His warm, welcoming demeanor made us feel at home immediately, and his hospitality was second to none. Throughout our stay, Mr. Mina was attentive to every detail and went above and beyond to ensure we had everything we needed. Any request we had was met with prompt and cheerful service, and it was clear that his vast experience in the hospitality industry truly shines through. It was a pleasure having a chat with him – not only is he professional, but he’s also genuinely kind and engaging, making the experience even more memorable. Whoever is visiting, make sure to meet Mr. Mina Guirguis– he will make sure your visit is worth every moment. Thanks to his care and dedication, we’ll definitely be returning. His presence truly elevates the entire experience, and we highly recommend him to anyone coming through!

I don't write reviews but I felt I needed to share my experience a this hotel. This is my 2nd time visiting this hotel as it caters for the disabled. With lifts and disabled amenities. That was a big plus for me. Moataz Ibraham the hotel manger. It's amazing manager also friendly and aprochable. Taking to the guests making sure everyone is satified and always around for any questions. I have notcied a massive improvement from last year with the layout, new pier for the snorking area and the entertainment area in general the hotel its self. So looking forward to the aqua park thst is getting built at the moment but you never herd building work.Moataz new i was disabled and comming with my daughter for her 21st. He gave me a ground floor room, organised the island boat trip that was fantastic and camel riding at the beach. Also cocktails night to meet all the staff and other guests in a relaxed atmosphere also a chance to get dressed up haha. Special mention to Medhat Elsharef for wonderful clean pool areas and lovely conversations made us feel so welcome. Ahmed Amwaj is new the food manger very friendly always there to help and the food in the main area was fantastic, fresh and plenty to choose from. Always a seating area and clean and great atmosphere. Even in the evening to can relax at the main lobby have cocktails or coffee all of the staff are very welcoming and take the time to chat. I you have the entertainment area that myself and my daughter went to most nights. There was something on every night so you will never get board. Wifi throughout the whole hotel and my room was displayed and looked after by Ahmed Refaei. I always had tea and coffee and fresh water, clean towels everyday. I will definitely be back as its my favourite hotel in egypt and all the staff are friendly but either a professional manner. Also Special thanks to the people who did the photo shoot at the hotel. Thsy was a wonderful experience snd pictures that last a lifetime. There are also shop at the front of the hotel very nice people. You will always find somthing you might need and a pharmacy also. They are to many people to mention i would like to but never had one bad experience Thankyou for making my stay and my daughters a wonderful experience xx

Poor hotel for a holiday. It was my 20th visit to Egypt over the last 6 years, so I have a comparison because I have stayed in 3, 4 and 5 star hotels. First of all, you can smell cigarette smoke everywhere - outside the hotel building, there are smokers everywhere and the beach itself is dirty with cigarettes. Deckchairs on the beach are ”reserved” in the evening, the day before. In the morning at 8 there are almost no free sunbeds, workers on the beach turn a blind eye to it for money. The cuisine is aimed only at meat eaters, vegetarians are screwed - seriously. The free internet in the lobby does not work. Finally, the creme de la creme is when guests log out after starting only on the 7th day, which was supposed to be fully usable. You lose your all-inclusive wristband, your room and only dinner on a voucher from the reception. When I talk to the receptionist that it is not in accordance with the contract, they lie and blame it on Tui. I spoke to a Tui employee and he confirmed the hotel's lie. Bathrooms are old and moldy. The hotel service was fine, the hotel itself was clean and cleaned regularly. I certainly don't recommend it.