Penticton Hotels with Balcony

This place may be the biggest and classiest joint in town. Many rooms have great views of the lake and nearby hills. We even had a nice balcony to take it all in. There are amenities galore here, and the town centre is only a short walk away. However, everything felt kind of ‘meh.’ Perhaps we caught the staff on an ‘off’ evening, when the hotel was unusually busy during the Easter long weekend. While working very hard, they were not rude to us, but they seemed indifferent at best. And in the business of hospitality, consistency should be a huge part of the game. You simply cannot have ‘off’ nights. It does not help that the uninspired furnishings of the public areas scream generic North American lodgings. (Don’t come here depressed.) All things considered, the rooms themselves are still nice. Not surprisingly, the hotel delivers all the basics: cleanliness, adequate room temperature control, general noise levels under control, reasonably comfortable beds, good toilet pressure and water temperature controls in the bathroom, sufficient supply of towels, decent lighting options in the room, enough electrical outlets to charge your piles of modern junk, workable wi-fi, and competent housekeeping. We just wish the management can make this property as promising as the locale.

The location is perfect. Staff was great. The room was not great. The mattress was old, soft, not comfortable and smelled weird. Seemed like the maintenance is not something important. Ceiling lamp missing, bathroom smelled rotten, floor dirty, old and broken. The toilet was leaking and every 20 min or so I could here the water running to refill the tank. The worst of all is that one night I was awake by some noise in the kitchenette. Sure enough there are mice behind the fridge. They have access inside the cupboard where pots and pans are. Pooping around! The staff is aware of that problem as a mouse trap was installed on top of the fridge. I don’t recommend this place. Good thing I have some international travel experience as most Canadian would not have tolerated this room for 4 nights...Good luck!

I had a reservation booked and somehow the 3rd party site didn't make a rule clear on the rate. With rockslide at Summerland,BC , my trip was thrown into limbo. To be crystal clear, i never got to Penticton, but Raj (sp) was very accommodating on my plans. I hope to be in Penticton for friends maybe in Oct. I will put this property as number one on my list to syay at, simply based on the cust service of Raj when I called direct. The hotel seemed good from ratings and this is very important for traveller's unfamiliar with property

If you are visiting the friendly town of Penticton this is a fabulous place to stay. It is a super short walk to Skaha Lake and a short 8 min. drive to Okanagan Lake. The number one reason that makes this little gem so special is the owner Estelle who genuinely cares about the satisfaction of every guest. Estelle was so helpful to my family and her staff is very friendly as well. Our room was super clean and featured a separate bedroom with two beds for my older kids which they loved having all to themselves. We were in town for the first time for the Iron Man race so we had lots of stuff and it was great being able to park right in front of your door. The weather was nice and lots of people were out enjoying the common areas and lovely pool. This is the type of place you can chat with your neighbor if you want, or just do your own thing. We liked the food and vibe on the lake at Dragonboat Pub and also liked Salty's Beach House.