Caloundra Hotels with Balcony

Just to make it clear, prior to my stay I’d hade two calls from the property to say that the pool would be closed for building works. That wasn’t a problem as my trip was for business What I wasn’t warned about was getting to my room. Access to the room on the ‘boardwalk’ was via two basement car parks – down a lift thru a car park, up a lift, thru another car park, then up another lift (truly). Fortunately Arrived at 5.50pm to find reception closed – information said open until 6pm. Next day I was locked out of my room as I hadn’t provided my details. Room was well equipped and comfortable but had more instructions than you’d get at an AirBnB run by an obsessive owner. It also listed that Wi-Fi had to be paid for – although I did later find information on access.

Great beach facing apartment. Well equipped kitchen which included an oven, microwave, cook top, dishwasher and frig. All 3 bedrooms could be converted to a king bed. Daily light service where they topped up supplies and made beds and changed towels. Free muffins and tea/perc coffee in bar area each morning. Jacuzzi was lovely although it could be overtaken by small children/toddlers at times.

We have been guests/ visitors of Aspect Caloundra for over 8 years.....this year we were bitterly disappointed in our stay. From booking to departure and beyond it was awful. I booked online (hint....please don't) through their booking website back in June of 2023 to ensure we attained a 2 bedroom high level apartment. I followed up my booking with a telephone call to confirm this booking was in place, requesting our usual 7th floor or above and paid a $200 deposit over the phone with my credit card. 6 months later, I phoned a couple of days before to confirm and pay the balance owing, only to be informed that my booking was for a unit with partial ocean view on the second floor. The Manager (J) was not at all accommodating on the phone and preceded to tell me that as I booked online and didn't choose the Premium unit optionin my online reservation, I was to wear the reservation that was in place. Being high season she was fully booked and could do nothing....but...If I had of called and spoke with her, she looks after all her regular and return guests. Well.....Miss Manager J....what am I, A HAM Sandwich and I did call you and request this with you personally! She was insulting and did not care...also preceded to tell me that she has thousands of people call and make reservations each year and she can't remember every return guest and their preferences. It's the 21st century Miss Manager J.....there are computer systems that help us to perform our business professionally and efficiently. Anyway....as disappointed as we were, we went with the level 2 room, and were grateful for the fact that we were on holiday in such a beautiful part of the world, acknowledging that some in the world did not have this privilege. The cleanliness of the room left a little to be desired, however, comfy all the same. Sadly, we had to check out 2 days early due to a family member taking ill back in Brisbane. We left after reception was closed around 5pm, leaving the key in the safe box. I called at 9am the next morning to pay them the courtesy of letting them know our situation, and allowing them the knowledge to clean the unit early. On the day of our scheduled departure, we then received a text message asking us if we wished to extend our stay 1 more night for $300. An inappropriate text, given our sad and distressing circumstances, and the fact that I had called and personally spoken with the receptionist on shift that day. Then.....to add salt to the already festering Aspect wound...they billed our credit card $300, WITHOUT Authorisation for an extra night, WE DIDN'T WANT OR USE! Just gobsmacked at the chain of unprofessional and inappropriate events, to the point of it being laughable. I have referred many, many family, friends and work colleagues to this accommodation site over the last 8 years, however, this experience has been nothing but unpleasant, unprofessional, and it has left us seeking alternate holiday accommodation in the future.

Centrally located on the beach, in the town centre, view of the desert and mountains! How unique! Easily walk to restaurants in the evening and shopping during the day. Staff was very nice and accommodated our camper for parking as it was too high to go in the underground parking, Very comfortable room, king bed, separate bedroom and laundry facilities. Great stay,

We stayed in a budget one bedroom apartment on the second level with a balcony that faced the 11 level resort across the road. It received the sun in the morning. It was a spacious apartment however the bathroom was relatively small. Bed was comfortable and the washing machine and drier worked well. The pool was great. We would have rated the unit higher however when we advised reception that the dish washer didn’t work and looked as if it had a fault, they advised that they would let the unit owner know. It was obvious that the dish washer had been faulty for a while. Surely if a unit is advertised with a dish washer, the managers have a responsibility to ensure it is operational.

The motel is quite clean and closed to everything.

My wife and I stayed here for two nights from 20th to the 22nd of October. We were in room 305. We have stayed in many hotels/resorts in Queensland which looked great on their website but then were an utter let down on arrival. The Monaco IS NOT one of those places. The building and grounds are spotless, bright, modern and welcoming. Our room was absolutely amazing. It was clean and modern and well maintained. We had a fabulous view from our balcony of the Pumicestone Passage and street along the promenade. The hotel is 50 metres from the sea and cafes and is in a brilliant location. Parking is free too. Our room had a fully equipped modern kitchen which gives you the option of self catering or using the many cafes and restaurants which are all within walking distance. What can we say.......the hotel was absolutely fabulous. We will be back.

I think it's a very convenient place to use it for work. Meals around the area are convenient. I was comfortable sleeping. Reasonable for the hotel grade.