To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(38)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(8)
Rami233
Standard Twin Room
Stayed in Apr 2024
Solo travelers
26 review
4.5/5
Great
Posted on May 22, 2024
Great breakfast and reception staff. The room was good also, but there were no towels and tissues (I assume it was a mistake, but did not ask).
Fernando Berti
Standard Twin Room
Stayed in Jan 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on Feb 21, 2024
Good hotel, it is located good place , the room is big and comfortable and cleans .
Anonymous User
Standard Double or Twin Room
Stayed in Apr 2023
Couples
4 review
2.5/5
Posted on Jun 18, 2023
1.Have the room next door smoking and the smoke come in to my room all the night it so terrible for 3 day2night 😔
2.They didn't prepare me towels and I waiting long time after call and request towel at1am😭
note: if check out late a bit they will charge 50% of room rate.
Samohovka
Standard Twin Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Good location, weak wifi
Anonymous User
Standard Twin Room
Stayed in Aug 2024
Solo travelers
1 review
2.5/5
Posted on Sep 13, 2024
I had a very unpleasant experience with this hotel. I booked and paid for a room (about a month before the trip). I arrived at night at the hotel, and they didn't want to check me in, saying that I had allegedly cancelled the reservation yesterday. I didn't cancel anything, I checked Trip, where I booked, everything was confirmed, no messages about the cancellation.
Then the employee at the reception tells me that, unfortunately, they have no vacancies and he can't check me in.
I demand to call the manager or the owner of the hotel, he tells me that there is no one at the moment. Then he tells me that he can take me to another hotel for one night, with which they allegedly cooperate. I refuse. Fifteen minutes of verbal sparring - and this employee finally "finds" a room for me in this hotel. I check in.
They gave me room 209. The room is terrible. Dirty carpet, torn sheets, stained curtains, cracked chipboard furniture, traces of pigeons on the balcony.
There is practically nothing to eat for breakfast. The view from the window is of a construction site, a parking lot, and a few beautiful buildings in the distance.
The hotel is located far from the center, you will have to get there by taxi.
I categorically do not recommend this place.
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Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The room is very clean, in good condition, and the breakfast is also OK. I recommend staying here. I have stayed in this place many times. I will choose this hotel again on my next business trip. The environment is very good.
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Aixiaodeyizhimaoxiansheng
Standard Double Or Twin Room
Stayed in Oct 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Nice hotel, convenient transportation, within walking distance of the subway entrance
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Guest User
Standard Double Or Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Clean and sanitary, wide view, the front desk guy is very patient
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Wangweiwei
Standard Twin Room
Stayed in Jun 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The room is very clean, with a small balcony, not far from the Caspian Sea
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Guest User
Standard Double or Twin Room
Stayed in Jan 2024
Couples
8 review
4.0/5
Very Good
Posted on Mar 10, 2024
I liked the hotel for its location. Cleanliness is 4-star. Excellent restaurant for breakfast. The view is gorgeous. The hotel is worth the money. We were satisfied)
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Guest User
Standard Twin Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Convenient transportation, far away from downtown
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Oct 1, 2024
They cheated me, took full payment for my 3 days stay and when i visit hotel, they said no room is available. they did not refund. i booked through agoda. agoda service is even worse. the manager told he will refund, but later when i left the country after my trip. he is not responding.
Guest User
Stayed in Jan 2024
Couples
1.0/5
Posted on Feb 29, 2024
worst hotel that I visited. too many reasons: 1.) they said breafast at 8 once we come to restaurant by 8 till 820 the restaurant still close. 2.) there is no airconditioning they only have heater so we dont have any choice just to open the balcony door which mosquitos start coming in to bite us. we have lack of sleep on this. 3.) we are on the fifth floor there are always a noise coming from 6th floor. We complain many times nothing happen. note: the supervisor talk to us and she said she will fix the ac but we stay for 7 days nothing is fixed! dont ever book this hotel is a total waste of money!!!
Response from Property: Dear Kenny Ann We regret to hear about the experience in the hotel. 1. Restaurant opens at 8.00 without any delay 2. The AC depends on the weather conditions outside. We are not able to turn on the AC in the cold weather, being based on other guests convenience. 3. Our staff is always ready to assist guests without any delay. With Best Regards Hotel Team
Joaquin D
Stayed in Apr 2023
Couples
1.0/5
Posted on May 8, 2023
The hotel was nothing as advertised on ***********, when we made our reservations. Firstly, the hotel is listed in *********** as "BS Hotel", you will note a quick search on this name does not show any reviews online. Upon arrival we noted the real name is "Boulevard Side Hotel", see reviews here (https://www.tripadvisor.com/Hotel_Review-g293934-d7721333-Reviews-Boulevard_Side_Hotel-Baku_Absheron_Region.html). Our first night (Apr. 25) we were not given the room we requested, a double room, but were instead given two single beds and promised we would be changed the next night. The air conditioner did not work in the room the first night, although the hotel states on *********** that they have air conditioner. We were advised by the front desk that temperature would regulate itself-this did not occur. We had to sleep with windows open with excessive outside noise due to it being next to an auto repair workshop/gas station and main thoroughfare in Baku. During the second day (Apr. 26) we were given the originally requested double room, however the room was visibly dirty, with garbage left in the closet and an excessive smell of cigarette. We note the hotel advertises on *********** as non-smoking, however the scent in the room was unbearable and the nightstands had visible cigarette burn marks. Only one ragged towel was left, we are two travelers. The air conditioner did not work in the new room, and we were advised by the property this time that they did not have air conditioner only heater. Please note Baku is currently on summer weather. After the second night of no sleep, we decided to move out and made a new booking on ***********. During the morning of Apr. 27, we advised the lobby of our decision to leave due to the poor state of the hotel and service. Regarding the air conditioner they advised that indeed it was only a heater as it had not been put into what they called "Summer Mode". Then they proceed to state we could not check out, I insisted on our decision, and they said they could change the room one more time. We declined and confirmed we would check out due to the state of the hotel. They said they would not reimburse the remaining four nights, we insisted we would dispute this but left as the hotel felt unsafe. We note this type of fraudulent postings are not in accordance with the regulations and standards of ***********. As you will note from my profile I have been a loyal customer and put my full trust on *********** for may years, booking for my personal and business travels as well as family travels. I am sure they listed themselves as “BS Hotel” instead of their real name “Boulevard Side Hotel” to deceive customers into not reading the reviews available online. Definetly do not stay here.
Response from Property: Dear Guest We appreciate for the comment and regret that your stay in the hotel was not convenient. It may happen that due to the unexpected circumstances the guests are not able to get the room in time. When you were given the room, the additional services have been added to your stay as a compensation for the inconvenience. Regarding the summer mode in the AC, so we should calculate the general comfort of all guests living in the hotel. When the weather is not hot, the AC is not turned on for the summer mode, since it would be very cold in the night. Only this condition is a core in decision making of our management. Do hope to see you again in our hotel. With Best Regards Hotel Team
Guest User
Stayed in Dec 2022
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Comfortable and clean. + We stayed here just one night, although we choosed small standart room, the room was very comfortable, the staffs of hotel are very kind and helpful, the restaurant has amazing Baku city view and the foods in restaurant are too delicious and fresh. İf you wanna stay in comfortable clean hotel with good location and restaurant then ı highly recommend this hotel.
Response from Property: Dear Mr. Abdulkhan Thank you for the comment and we are pleased to see you in the hotel. With Best Regards Hotel Team