AaaddelgadoWe were 11 pax and we arrived early. We were told that we cannot check in early as they were fully booked for the long weekend. So we left our bags at the hotel and toured around first. We went back before 3pm to get our room keys, but they were not yet ready, we had to wait a few minutes while they assign the rooms. While waiting, we stayed at the lobby, it was cool, nice, neat and had a cozy sofa. The restrooms near the lobby and cafe had no flush. They asked me to pay Php7,998 for the additional room (triple sharing) which I booked directly with the hotel (booked it a day before our trip), it was for 2 nights, I paid this via credit card. They also asked me to pay 5,000 pesos security deposit for the 5 rooms, they only accept cash or Gcash, they do not accept credit cards for the security deposit. When the rooms were assigned, we were given 1 key card per room. Rooms were standard sized, with single sized beds except for the triple sharing room. There was an open closet for our stuff and a safe. No mini ref. Only 1 pillow was provided per bed..sad…they charge 50 pesos per pillow per night if you want another pillow. Beds were comfy. AC was cold and working well. Only 1 hand towel was provided for each room eventhough 2 persons were booked for each room, if you request, there is an additional charge. The bath towels were a bit grayish too. 2 toothbrush and a roll of toilet paper were provided, but no facial tissues. Had to request for handsoap refill as it was almost empty, they refilled. 2 in 1 Body wash/shampoo was provided in the shower area, there was a bidet. No bottled water but they provided a dusty open pitcher (had to clean) in our room so we can get water from the dispenser near the elevator. Need to call them to borrow the hairdryer. You may also request for disposable slippers for a fee. The phone on my parents room was not working, we informed them but they didn’t fix. The wifi in the rooms wasn’t reliable, had to use data. Rooms were not cleaned daily, you probably need to request for cleaning. Breakfast was served at their Studio Cafe, you can choose from their plated breakfast selection, no coffee refill for free, they charge 90pesos for coffee refill and 60pesos for extra cup of rice. Hotel was centrally located along Lacson St. Very near restos, banks, pharmacy, pasalubong centers Merzci and Bongbongs. Easy to get a grab or taxi. They have good and affordable spa at the 5f - we had a good massage after a full day of touring, they accept cash or gcash only, they gave us 10% discount vouchers upon check in. We didnt try their pool and gym, so can’t comment on that. Staff were nice and courteous. They refunded the security deposit in cash upon check out. Thanks.
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