Casa Chukum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar

Casa Chukum

Avenida 3, Esquina con 28, Bacalar, Quintana Roo, 77930, Mexico
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With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.Show More
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hotel overview picture
Highlights
Free parking
Excellent service
Sparkling clean
Top local pick
Ideal location
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Amenities
Sunbathing area
Public parkingFree
Wi-Fi in public areasFree
Luggage storage
Outdoor swimming pool
24-hour front desk
Shuttle service
Fax/copying service
All Amenities
Property Description
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.
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4.9/5
Outstanding
Cleanliness4.9
Amenities4.9
Location4.9
Service4.9
All 68 Reviews
Surroundings
Airport: Chetumal International Airport
(38.5 km)
Landmarks: Galeon Pirata Centro Cultural Independiente
(230m)
Landmarks: Balneario Ejidal Mágico Bacalar
(290m)
Landmarks: Tours | Adventure Lab | Bacalar North Dock
(300m)
Landmarks: Área Natural Protegida
(310m)
Landmarks: Muelle Ecologico
(470m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
King Suite With Pool View

King Suite With Pool View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Garden view
Balcony
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Room with Balcony

King Room with Balcony

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Garden view
Balcony
Room Details
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Queen Room with Garden View
5

Queen Room with Garden View

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Room Details
Check Availability
Double Room with Garden View

Double Room with Garden View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Garden view
Balcony
Room Details
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Guest Reviews

4.9/5
Outstanding
68 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location4.9
  • Service4.9
Average for similar properties in Bacalar
Most Mentioned
AI Summary
Guests appreciate the spacious, clean rooms, convenient location near attractions, and friendly, attentive staff. The accommodation provides great amenities, delicious breakfast, and a lovely rooftop terrace.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
Casa chukum is een hele fijne plek om te verblijven, ruime kamers, goed zwembad, lekker ontbijt, de inrichting is heel artistiek en bijzonder. Maar het beste van alles zijn de mensen die er werken, enthousiast en bereid om je met alles te helpen. Wij hebben bij het hotel een fantastische boottocht geboekt, die onze verwachtingen ruim overtroffen heeft. Kapitein Leo is zeer kundig en houdt van zijn werk en dat zie je aan alles. Hij heeft ons in excellent Engels veel verteld over de lagune, we hebben heerlijk gezwommen en steeds de beste plekjes kunnen bekijken dankzij Leo. Ik raad iedereen aan om deze boottocht te doen !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
Fue una experiencia increíble. Desde el momento en que llegué, todos fueron muy amables y atentos. La hospitalidad y el servicio fueron excepcionales. Es una opción increíble para hospedarte. La gente siempre es amable, la comida deliciosa, la habitación es cómoda y el lugar es muy lindo.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2025
We had great stay. The hotel staff were extremly nice, helpful and made our stay in Bacalar exceptional. The room was big, spacious and with everything we needed (also mini fridge) + outside of our room was garden with pool and tables to sit in the morning while drinking coffee. In hotel are also few dogs and cats who were extremly nice and were adeed bonus to our stay. :) Thank you very much!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2025
Upon arrival the establishment exudes color and happiness. Art is bountiful and eclectic and makes you feel you are a part of their home. My eyes kept catching pops of color, which led me to walk around the courtyard with their pool and colorful intriguing art that I was photographing. I had the opportunity to meet the owners and they couldn’t be any more kind. In fact not only did they offer to drive me back to my hotel, but one of them is Italian and invited me to a home cooked pizza at their hotel. My boat tour was beyond amazing. With so many choices of over 150 boat tour operators I couldn’t have chosen a better fit. If it’s a vibe you’re after they have it, if it is a knowledgeable guide and entertainer, they have it. They customized a trip for just me on a beautiful small hobie cat which was exactly what I wanted. I extended the tour, took my guide out to lunch and did more sailing. In case you don’t want to dine out, they provide wonderful snacks and drinks. Their soul mission is making sure the guest experience is top notch. Whatever you’re researching for, they can offer it. All you have to do is ask! My only complaint was the weather didn’t fully cooperate, but that just meant more meaningful and delightful conversation between me and my captain. I didn’t know much about Bacalar before coming and had I known. I probably would’ve stayed closer to town and after seeing this hotel, I would definitely book there for the next time as the vibe that they’ve created is inclusive and accessible to all. My captain, Leo was perfection all around. I didn’t feel like I was the solo traveler but rather have been friends for ages. This means everything. To converse and have joyful banter while seeing the 7 shades of blue hues that the lake offers. What took 6 hours seemed like 2. Every detail was taken into account. Leo knew it was also my birthday and brought me a little surprise to enhance my tour. When simple accommodations are met, attention to whom their clients are and are intent on making sure that this experience surpasses all and offer surprises, you don’t question whether or not this is the best outfitter, you book it. They have a multitude of different boats. A pimped out double decker pontoon, a large catamaran of 22 and 33 feet, as well as a small 17 foot catamaran. Don’t hesitate, just book it and know that it will be awesome!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2025
Magnifique petit hôtel très bien situé La décoration est soignée originale Les chambres sont spacieuses et confortables La piscine et le jardin sont agréables Les terrasses sur le toit sont un plus pour apprécier le calme L’équipe est disponible souriante au service et tout est bien entretenu
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2025
Cette hôtel serait parfait sans l'odeur des chiens qui se balades dans l'endroit où on petit déjeune. Pourtant nous adorons les animaux, mais l'odeur est désagréable. Ils sentent comme tout les chiens mais dans un hôtel et surtout où nous nous restaurons c'est gênant. Sinon rien à dire. Très bien placé. Très bien accueilli. Le coin extérieur est paradisiaque. Nous avions une chambre qui donné sur le jardin avec la piscine.
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S‍a‍r‍a‍ ‍J‍a‍n‍e‍t‍h
February 15, 2025
Excelente lugar, trato muy amable.
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T‍r‍i‍p‍0‍8‍2‍6‍8‍5‍3‍5‍6‍0‍3
January 4, 2025
Beautiful, fun and quirky hotel with really friendly staff and furry friends The staff were so helpful and gave us lots of recommendations for restaurants, places to visit etc. Breakfast was yummy! Beds were comfy! Lovely garden to chill in with hammocks and a pool ☺️

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 17
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.

Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Casa Chukum?

The cancellation policy for Casa Chukum varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Casa Chukum?

Standard check-in time at Casa Chukum is 15:00-24:00 and check-out time is 12:00.

Can I bring my pet inside the Casa Chukum?

As much as we love pets, unfortunately, we are unable to accommodate them in Casa Chukum.

How far is the Casa Chukum from the closest airport?

The closest airport is Chetumal International Airport, and it is about 47 mins from hotel by car (38.5 km).

About This Property

Nearest AirportChetumal International Airport
Distance to Airport38.53KM
Average Price FromSEK1359
Hotel Star Rating3