Casa Chukum
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1 night
1 room, 2 adults, 0 children
All properties in Bacalar
Casa Chukum
Avenida 3, Esquina con 28, Bacalar, Quintana Roo, 77930, Mexico
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We Price Match
Highlights
Delicious breakfast
Lots to do
Excellent service
Top local pick
Sparkling cleanShow more
Amenities
Sunbathing area
Outdoor swimming pool
Public parkingFree
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Shuttle service
Fax/copying service
All amenities
Property Description
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.
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9.9/10
Cleanliness9.9
Amenities9.9
Location9.9
Service9.9
All 71 reviews
Surroundings
Airport: Chetumal International Airport
(38.5 km)
Landmarks: Galeon Pirata Centro Cultural Independiente
(230m)
Landmarks: Balneario Ejidal Mágico Bacalar
(290m)
Landmarks: Tours | Adventure Lab | Bacalar North Dock
(300m)
Landmarks: Área Natural Protegida
(310m)
Landmarks: Muelle Ecologico
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Double Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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5
Deluxe King Room With Garden View-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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5
Premium Room, 1 Queen Bed, Non Smoking, Garden View
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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5
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
9.9/10
Outstanding
71 reviews
Ratings are higher than 95% of similar properties.This property hasn't received any negative reviews.
- Cleanliness9.9
- Amenities9.9
- Location9.9
- Service9.9
Average for similar properties in Bacalar
Review summary
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Location: Centrally located near the lagoon, town center, restaurants, and Eco Park, with easy walking access.
Guest User
July 22, 2025
Super séjour à Casa Chukum ! L’hôtel est charmant, bien situé et très agréable. Le petit déjeuner était excellent, frais et copieux. Un grand merci à Samantha, une hôte adorable, très à l’écoute et toujours disponible. Je recommande vivement !
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Guest User
July 22, 2025
Nous avons séjourné 3 jours à la Casa Chukum. Nous avons particulièrement apprécié le lieu. Très sympa, super chouette décoration, calme avec une piscine bien agréable. L'équipe est super cool et le petit déjeuner très copieux et vraiment pas cher. La chambre était très confortable et très bien entretenue. Nous avons aussi profité de l'excursion en voilier sur la lagune proposée par l'hôtel. C'était vraiment top. Bref, nous recommandons vivement ce lieu paisible tenu par une équipe hyper sympa 👍
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Guest User
July 21, 2025
A great hotel for a great price! Lovely rooms and pool, fab rooftop terrace, with great staff and free coffee in the morning. Good location too - I’d recommend
Axel T
July 6, 2025
La experiencia en casa Chukum ha sido excelente. No tienes que preocuparte por nada, el mejor lugar para relajarse. Los cuartos cuentan con doble cristal y la atención de Monse ha sido espectacular, regresaré.
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FerHuelgas
June 25, 2025
This hotel is perfectly located just a few blocks from Bacalar’s main square and only one block from a public access point to the beautiful lagoon. The decoration is super cool—full of fun, creative details that give the place a unique and playful vibe. What really stands out, though, is the warmth and care from the staff. They make you feel welcome even before you arrive, sending helpful messages and making sure everything is ready for your stay. The rooms are modern, practical, and comfortable, with cozy beds, good air conditioning, a nice shower, and enough space to relax. Staying here was definitely a great decision. My teenagers loved it and are already talking about coming back!
Jocelyn T
June 9, 2025
Casa Chukum es un lugar mágico, tan especial como la Laguna de Bacalar. Fuimos por poco tiempo pero me habría quedado toda la vida. Paz, belleza y una energía única. Volveré sin dudarlo. El personal irradia calidez genuina guiado por el alma del lugar.
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Roberto Rubén R
June 10, 2025
Nos gustó mucho quedarnos en casa Chukum. La atención de todo el equipo Samantha Pablo y Emmanuel fue excelente. Siempre están atentos a las necesidades. Nos brindaron muchos tips para ir a comer y para ir a visitar. Una gran opción para quedarse y pasar días agradables en Bacalar. Pablo también nos apoyó con la renta del Vehículo lo cual nos ayudó bastante. La alberca por las noches estaba bien iluminada y era ideal para cerrar los días después de pasear.
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Diego G
June 2, 2025
Casa Chukum es excelente en todos los sentidos. El hotel es hermoso, con una decoración muy cuidada. La habitación era amplia, muy limpia y cómoda. Pero lo mejor fue la energía del equipo: siempre atentos, amables y con una disposición increíble. Me hicieron sentir realmente bienvenido.
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Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Public parking
Free
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Additional charge
Business Services
Fax/copying service
Front Desk Services
24-hour front desk
Tour and ticket booking service
Express check-in and check-out
VIP check-in service
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Public Areas
Garden
Smoking area
Water purifier
Health & Wellness
Sunbathing area
Accessibility
Stair-free main entrance
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 17
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Casa Chukum?
The cancellation policy for Casa Chukum varies depending on the type of room and booking conditions.What is the cancellation policy for Casa Chukum?
What are the check-in and check-out times at Casa Chukum?
Standard check-in time at Casa Chukum is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Casa Chukum?
What amenities and services are available at Casa Chukum ?
Casa Chukum offer top amenities and services include Shuttle service.What amenities and services are available at Casa Chukum ?
Can I bring my pet inside the Casa Chukum?
As much as we love pets, unfortunately, we are unable to accommodate them in Casa Chukum.Can I bring my pet inside the Casa Chukum?
How far is the Casa Chukum from the closest airport?
The closest airport is Chetumal International Airport, and it is about 47 mins from hotel by car (38.5 km).How far is the Casa Chukum from the closest airport?
About This Property
| Nearest Airport | Chetumal International Airport |
|---|---|
| Distance to Airport | 38.53KM |
| Average Price From | PHP7823 |
| Hotel Star Rating | 3 |