Tierra Maya Hotel Spa & Sanctuary
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1 night
1 room, 2 adults, 0 children
All properties in Bacalar
Tierra Maya Hotel Spa & Sanctuary
Calle 26 entre Av 5 y 7, Bacalar, Quintana Roo, 77930, Mexico
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Highlights
Excellent service
Sparkling clean
Ideal location
Lots to do
Free parkingAmenities
Private parkingFree
24-hour front desk
Wi-Fi in public areasFree
Spa
Tour and ticket booking service
Safe at front desk
Spanish
Room service
All amenities
Property Description
Located in Bacalar (Bacalar Centro), Tierra Maya Hotel Spa & Sanctuary is within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 3 mi (4.8 km) from Cenote Cocalitos and 23.4 mi (37.7 km) from Palacio Municipal De Othon P. Blanco.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 31 reviews
Surroundings
Airport: Chetumal International Airport
(38.0 km)
Landmarks: PARROQUIA DE SAN JOAQUIN
(270m)
Landmarks: Tours | Adventure Lab | Bacalar North Dock
(370m)
Landmarks: Zócalo
(400m)
Landmarks: Fuerte de San Felipe
(430m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Cable channels
Clothes hangers
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36
Deluxe Double Room, Multiple Beds, Non Smoking
2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Check Availability
Guest Reviews
8.4/10
Very Good
31 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Bacalar
AI Summary
The spacious, clean rooms with comfortable amenities and friendly, attentive staff provide excellent customer service. The convenient location near the lagoon's docks and Bacalar's central square is ideal for exploring.
Guest User
June 4, 2025
Me gustó mucho que esta cerca de todo, realmente cómodo, la atención muy buena, muy amables, solo el dia que llegamos la.alberca estuvo cerrada y bueno no pudimos usarla pero tampoco es grave y luego cuando la usamos hasta inflables nos prestaron , limpio agradable me gustó la decoración muy lindo lugar.
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Guest User
February 29, 2024
Petit hôtel avec peu de chambre ce qui donne une ambiance chaleureuse et conviviale. Le personnel est adorable, toujours à votre service et à votre écoute. Les chambres sont très bien décorées. L’emplacement est très bien pour rejoindre les pontons sur la lagune ainsi que la place centrale de bacalar. Merci à nos hôtes pour ce séjour !
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blanca patricia
March 20, 2025
LA HABITACION COMODA Y MUY BIEN SITUADO
DULCE ROCIO
March 5, 2025
Es un lugar acogedor habitaciones amplias
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Daniela Jazmin
March 2, 2025
Es un hotel bonito y esta cerca del centro, algo que no me gusto fue que le comente al chico de la recepcion es que el pasillo a mi habitación estaba muy oscuro y me dijo que asi era la temática dle lugar y al otro dia que el hotel estaba mas lleno todo estaba mas iluminado
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Aurelie
March 2, 2025
L'hôtel mériterait un rafraîchissement, mur fissuré, ou trace d'humidité, peinture qui cloque.
Hormis cela les chambres étaient confortable, emplacement proche du centre ville.
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Sol
February 27, 2025
Cómodo, con café y agua.
Muy buena estancia, hay café en el lobby y botellas de agua en la habitación.
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franz
February 25, 2025
No Channels on tv
Wifi poor quality or not working it all
Services & Amenities
Most Popular Amenities
Private parking
Free
24-hour front desk
Wi-Fi in public areas
Free
Spa
Additional charge
Tour and ticket booking service
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Tour and ticket booking service
Safe at front desk
Languages Spoken
Spanish
Food & Drink
Room service
Health & Wellness
Spa
Additional charge
Public Areas
No smoking in public areas
Picnic area
Garden
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra crib: Free |
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 10
Located in Bacalar (Bacalar Centro), Tierra Maya Hotel Spa & Sanctuary is within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 3 mi (4.8 km) from Cenote Cocalitos and 23.4 mi (37.7 km) from Palacio Municipal De Othon P. Blanco.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Tierra Maya Hotel Spa & Sanctuary?
The cancellation policy for Tierra Maya Hotel Spa & Sanctuary varies depending on the type of room and booking conditions.What is the cancellation policy for Tierra Maya Hotel Spa & Sanctuary?
What are the check-in and check-out times at Tierra Maya Hotel Spa & Sanctuary?
Standard check-in time at Tierra Maya Hotel Spa & Sanctuary is 15:00-23:00 and check-out time is 12:00.What are the check-in and check-out times at Tierra Maya Hotel Spa & Sanctuary?
Does Tierra Maya Hotel Spa & Sanctuary provide breakfast?
No, Tierra Maya Hotel Spa & Sanctuary doesn't provide breakfast. Does Tierra Maya Hotel Spa & Sanctuary provide breakfast?
Can I bring my pet inside the Tierra Maya Hotel Spa & Sanctuary?
As much as we love pets, unfortunately, we are unable to accommodate them in Tierra Maya Hotel Spa & Sanctuary.Can I bring my pet inside the Tierra Maya Hotel Spa & Sanctuary?
How far is the Tierra Maya Hotel Spa & Sanctuary from the closest airport?
The closest airport is Chetumal International Airport, and it is about 46 mins from hotel by car (38.0 km).How far is the Tierra Maya Hotel Spa & Sanctuary from the closest airport?
About This Property
| Nearest Airport | Chetumal International Airport |
|---|---|
| Distance to Airport | 38.02KM |
| Average Price From | PHP9110 |
| Hotel Star Rating | 2 |