Savoy Park Hotel

As a relatively frequent visitor to the Savoy Park beer garden, I usually partake in a cuppa or a drink but up until this point (since the new owners took over) NOT for food. Was always aware that the Savoy's reputation for food had slipped a bit in recent years, perhaps COVID lockdowns had something to do with that. Important to document first that the new owners work incredibly hard on putting their own stamp on what is a very nice place. Social media activity is very prominent with regular events which is great to see. Over the weekend my partner and I decided to give the restaurant a bash and see if the new owners have improved on general quality. Choice within the menu is excellent, I had the scallop and kale starter and my partner going for their prawn cocktail. Scallops were incredibly disappointing, way over cooked, charred and really oily. Crispy kale was shrivelled kale and very little of it. I let my partner have a scallop and she couldn't believe how rubbery and tough it was. Her prawn cocktail was a large portion and she said it was ok but marked it 3/10. Main courses? I have the blackened salmon with tenderstem broccoli. Salmon was oily, way way over cooked again with the potato mash sat there and clearly had been lying for a while. Very very disappointing. My partner had the beef cheek which was a cracking sized of portion, too much in fact for her. Her issue was the mashed potato and the pepper sauce which (she likes spicy food too ) which she described as very very spicy. In the end she couldn't finish the dish. We both agreed that the quality of execution and cookery was pretty poor to say the least which is such a shame. If the Savoy had a really reliable Chef I think it would be a quality addition to the work and real effort the new owner's have put in, which is significant. Such a pity when food doesn't live upto the venue itself.

I have written a complaint to the hotel and I am yet to have a reply so I thought it was time to share my views. We were accused of not paying for our room when we arrived, we had paid, just bad communication from the staff. The hotel was extremely shabby and smelly, it needs a revamp. Our room was so warm on arrival we couldn’t actually stay in there for long, I was 6 month pregnant at the time and it made me feel sick. The bathroom hadn’t been cleaned and the toilet was….well rather disgusting. We were given the excuse they had had to clean all the rooms that day so was hard to keep track. They did eventually acquire a fan for us but it did very little. The room was shabby and again pictures on the website set false expectations. Lots of mould of the windows in both the bathroom and the bedroom. We only ate breakfast there as didn’t want to risk a bad meal, very average. All in all we were very disappointed with our experience especially with the price we paid.

This hotel was spotless and very comfy. Staff all went out of their way to help, very efficient and friendly. Great teamwork observed. Service was good. Bed unbelievably comfortable, room good size and very quiet. Great location for beach