Aylesbury

I was fairly shocked to learn on arrivals there was no breakfast provided on weekdays which for a Premier Inn is poor - the sink didn't drain properly and taps had an economiser fitted so at best produce a spray not proper flow of water. One good thing was given it was hot a fan was provided given rooms were not airconditioned. This was critical to be able to sleep. This is a low grade Permier Inn, if I were them I'd sell it rather than have it drag down a typcially good performing brand on general standards.

The welcome was nice and we were presented with a refurbished room. However, the room had no air conditioning! The bathroom door would not shut properly. The shower was weak. All unremarkable comments, you might think. However, dynamic pricing or not, booking at least a week ahead at almost £150 room only in a hotel that clearly wasn't full, this stay represented very poor value for money. The follow morning, we enjoyed breakfast at the adjacent restaurant at a fair price. Upon leaving, I noticed the men's rest room was in a disgusting state.

It's just the type of hotel where you sleep because you are passing through/doing something in the area. That being said, our experience was poor and we feel we totally didn't get our money worth, considering a £150 charge, we found ourselves with: not a warm welcome (ok it was during the heatwave and the reception was essentially hell on earth but still); only 1 set of towels instead of 2 as if the booking hadn't been read correctly; the air conditioning wasn't working and we are fairly sure this was known because there was an old fan in the room (there was also a refurb going on in another wing of the place so would explain why it might have been cut). There were only x3 sockets available and none near the bed, making it inconvenient for charging or if you had to be there for work. As mentioned, there was a refurb so also the restaurant was closed and wasn't possible to get food, pubs in the area were shutting the kitchens at 9pm (pretty surprising and we are not from inner London) so that made it a rush in the evening and nothing to look forward in the morning after the night.

The staff was amazing really helpful if I was stuck with anything or needed anything especially Bernie she was a amazing and would recommend it too anyone who is around the area and is looking to stay at a hotel and I will definitely be coming to stay here highly recommend this hotel 5stars from me 👍

This Inn is very tired and outdated. Although the room was fairly clean I was very disappointed in the overall feel of the room. The room ‘depressed’ me. I’ve stayed in numerous Premier Inn’s over the UK and this was the worst and would not stay here again.

This is the 2nd time we have stayed in this premier inn because it was so lovely the first time. A BIG shout out to Dave on the reception, an absolute gentleman that goes above and beyond to help you. Will see you again! Thank you for making our stay so comfortable x