C. de López Núñez, 3, Avila, Castile and Leon, 05001, SpainView Hotel Details
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1 night
Sofraga Palacio Guest Reviews
4.6/5
Great
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(107)
Positive reviews(7)
Reviews with photos/video(1)
Guest User
Premium Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
Stayed in Sep 2024
Solo travelers
109 review
3.7/5
Posted on Oct 14, 2024
The hotel is in an excellent location, with its back against the city wall, which can be seen through the window of the breakfast room. The hotel's decoration style is also very good, and the veal in the restaurant is very tender and tastes good. However, the check-in experience is not good. First, the hotel's luggage cart is just a decoration, and no one will come to help pull the luggage. It rained on the day of arrival. I dragged my suitcase awkwardly across the cobblestone road (the last 20 meters) to the ground floor, and then fumbled for the elevator to reach the floor where the front desk is located. Second, the shower in the room was a bit blocked. I used a large shower head on the second night, so the bathroom was full of water. Fortunately, I lived alone. If the second person took a shower, the bathroom could not be used at all, and the water would probably flood the living room. When I checked out the next day, I also greeted the front desk. The front desk attitude was very good and said sorry directly, but was it too late?
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mangomanager
Premium Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 28, 2024
It is located at the entrance of the ancient city and has its own parking lot, which is very suitable for self-driving guests.
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Guest User
Premium Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Excellent location, the bar downstairs is a bit noisy until 2am
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wwkan
Superior Room, 1 Double Bed, Non Smoking
Stayed in Nov 2023
Family
4 review
3.2/5
Posted on Jan 1, 2024
The water in the faucet was too small and it was too uncomfortable to take a bath. Breakfast was good.