Hampton Inn and Suites Augusta/Washington Road I-20

Awesome hotel. Great amenities. Quiet, very professional and clean time!! Wonderful breakfast and the coffee all day long is the best!!

The hotel is very clean. The staff is friendly. They have baked cookies at the front desk , but it’s old. It needs to be remodeled. You can see a lot of cracks and wear and tear but overall again like I said it is clean if you can just go past the wires and tears also the “grounds around the hotel” the landscaping around the facility is absolutely beautiful. The pool area is beautiful. Enjoy!!

In town for the Masters and as a HH member, found this hotel. The hotel is well maintained and looks/feels modern. The amenities are good. The room was very comfortable. The staff was very friendly and made the stay great. I am not sure if it was just because it was tournament week, but everyone really seemed to care about providing great service. Very close to ANGC. Definitely would stay here again if availability is not an issue.

Our room was covered in mold. All over the walls top to bottom.

The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way.

This is a good Hampton Inn, but I wouldn’t use it again for a few reasons unless I really needed to be on Washington Road. The pros: I had a room on the 5th (top floor), and the bed was comfortable and the room clean, with a good bathroom and walk-in shower. I needed a room for one night, and got one, at a relatively decent price. Check-in online was easy, and I was pleased to be able to use a digital key, meaning I didn’t even have to stop at the front desk. Breakfast in the hotel was good, and I could checkout using the Hilton app. And it was easy to get into downtown Augusta. The cons: The area around the hotel is busy and crowded with heavy traffic (don’t even think of trying to turn left) and the hotel, nestled well back off the road was hard to find at night, even with GPS. Arriving at 9:15 PM, most parking was taken so I had to park around the side. My king room was smaller than most Hampton Inns, but was fine for just me, but would have been uncomfortable for two, as there was no place to spread out. Nearby I-20 made it noisy, not loud, just a low but constant sound during the night. It didn’t wake me, but when I was awake I always heard traffic. Before breakfast I walked to the nearby Starbucks for a latte and the neighborhood was dirty and littered with trash and beer cans, and little to no sidewalk. Recommendation: The hotel is good, but I have also stayed in the Hampton Inn Augusta West and found the surrounding area better.