Residence Inn Augusta

The accommodation impresses with a well-maintained pool, gym, and free internet. Guests value the attentive staff, diverse breakfast, clean facilities, comfortable rooms, and convenient location near dining and shopping.

We stayed last minute at this property and what a great surprise. Recently renovated, the property is clean and well appointed. Staff were welcoming and room was large with everything needed to make our stay comfortable. Breakfast had a nice choice assortment and the whole area was well staffed and kept clean. We will happily book this property in future trips.

Anita went above and beyond to make us feel welcome when we arrived late in the evening! I appreciated her kindness and attentiveness. She was quick to help and wasn’t just hiding in the back when no one was there to serve. She was out sanitizing tables and was quick to greet and help us. Although Anita was amazing, the hotel could improve. We were assigned a room that smelled smokey (Anita quickly got us a new room). The pillows also were only one size (big and fluffy) which isnt my preference for sleeping. Additionally, early in the morning there was a homeless lady loitering in the sliding door area, waiting to sneak in on someone else’s swipe (which she did get in on my swipe). The other front desk person who was working the morning was hiding in the back so I had to ring the bell several times, hoping she would come address the homeless lady.