Residence Inn Augusta

Miss Anita is one of the most awesome individuals that you may ever want to meet. She has made our stay as the residence inn remarkable. If there was anybody ever do a raise or some kind of recognition it is definitely Miss Anita on the front desk

We stayed last minute at this property and what a great surprise. Recently renovated, the property is clean and well appointed. Staff were welcoming and room was large with everything needed to make our stay comfortable. Breakfast had a nice choice assortment and the whole area was well staffed and kept clean. We will happily book this property in future trips.

The entire staff was friendly and helpful. The room was very clean and stocked with everything we needed. Anita stood out as she always made sure we had everything we needed and provided great advice on local restaurants. Great job Anita!!!

Anita went above and beyond to make us feel welcome when we arrived late in the evening! I appreciated her kindness and attentiveness. She was quick to help and wasn’t just hiding in the back when no one was there to serve. She was out sanitizing tables and was quick to greet and help us. Although Anita was amazing, the hotel could improve. We were assigned a room that smelled smokey (Anita quickly got us a new room). The pillows also were only one size (big and fluffy) which isnt my preference for sleeping. Additionally, early in the morning there was a homeless lady loitering in the sliding door area, waiting to sneak in on someone else’s swipe (which she did get in on my swipe). The other front desk person who was working the morning was hiding in the back so I had to ring the bell several times, hoping she would come address the homeless lady.

Anita was the best night hostess I ever had at a hotel. Every time I walked in she always ask if I needed anything, how was my day going. I felt like I was home with how kind she was about everything she did that night. She also always made sure their was fresh coffee though out the night. Hands down near night hostess I had any any hotel so far.

The level of hospitality was unexpected. Anita went above and beyond to accommodate our needs. The room, though imperfect, was comfortable, clean and quiet. Great location, too. We will definitely stay here next visit to Augusta. Must say that the rest of the staff was exceptional, as well.