Hotels near Kilkenny Playground, Auckland

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

After 20 hours of traveling we missed our connecting flight and had to find accommodation for the night. The Jet Park Hotel staff took our call and made things easy including arranging for the shuttle to come to the airport to collect us. Our room was lovely with huge, comfortable beds, a refreshing shower and yummy meals from room service we couldn't of ended a stressful day better. Would not hesitate to use again as nothing was a problem with the staff and the room was relaxing, clean and peaceful.

My husband stayed here once by chance and now it has become the place he stays most weeks, Large, clean, quiet rooms, equipped with everything you could need, coffee machine, microwave, big screen tv, the comfiest bed and a huge bathroom with a good shower. But the best thing by far are the staff, from the friendly welcome and attentive service, you couldn’t ask for more, little touches like remembering your names, means a lot…. Have to give a special mention to Pawan, it’s just like a friend greeting you, a genuine friendly welcome back every time, makes you feel like you are home. Thanks Pawan!

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

Overall, it was pretty good and very cost effective. Helpful staff. • Luggage storage room available. Laundry service avail on site (4 bucks for washing machine, 4 bucks for dryer & 2 bucks for washing powder), Ironing service was free of charge. • Toothbrush & Toothpaste were available upon purchase @ the reception. Hot water, box fan, kettle, small fridge, tea, coffee, sugar, clean towel, soap, shampoo were all avail. The first two nights I stayed, I had to use a shared bathroom, however, it was very clean. After that I extended my stay where I was moved to another room which included a bathroom. Also, perfect location as it is situated on the busiest street in the city centre where you'll find a lot of restaurants & shops nearby even supermarkets. * The down part was that it gets very noisy at night, you could hear the traffic & people on the street screaming. Plus, the mattress wasn't in its best shape.

Holiday Inn Express is one of my favorite hotels during my 2-week stay in New Zealand. It is located in the heart of Auckland’s cbd area and close to everything (shops, restaurants, bars, harbor). It is a 6-minute walk to the Sky Tower where you can pick up the Airport Express bus for $17 nzd. The hotel entrance is on a significant incline. The reception is on the 2nd floor which you can take either an elevator or escalator up. The cafeteria and small lounge are to the right of the reception desk. Breakfast was the usual scrambled eggs, sausage, ham, toast, yogurt, cereal, fruits, muffins, and other pastries. Due to the high volume of clients the 2 coffee machines were usually low on milk to make certain coffee drinks. I love the room set up. The closet is across of the bathroom and had plenty of room for your luggage. The shower is enclosed in a glass cube with wave designs. A nightlight in the bathroom saved on electricity if you need a little light to move around the room. The bed was comfortable and the a/c worked. The reception staff was kind to let me stay an extra hour past the check-out time for the room that I had with my tour. The room that I booked after the tour was ready early and I got to settle in at 11 am before my afternoon tour. Construction is happening around the hotel with the streets being torn up and a new building under construction next to the hotel. The hotel is well insulated that I couldn’t hear any of the construction.

The main advantage is the location, just off the main shopping area of Queen Street, less than 10 minutes walk to the Viaduct and Britomart areas. Supermarkets less than five minutes walk, SkyCity just up the road, etc. The building itself is nothing flash with a small reception area and two small lifts. We stayed in a 2 bedroom, 2 bathroom apartment on the 7th floor and the apartment was quite comfortable and had plenty of space to relax. The WiFi worked well. The small kitchen had the basics we needed to have breakfast and prepare a light meal and snacks. One bathroom was an en suite off the main bedroom whilst the other bathroom was larger and contained the washing machine and dryer. Unfortunately we suffered from the construction noise in the street outside which of course is nothing to do with the hotel, but meant we had to sleep with the air conditioning on rather than have a window or sliding door open. There was less noise on the weekend but there was still some construction taking place.

I would like to say thank you for your hospitality. We stayed 3 nights in this hotel. Our studio room was clean and had everything we needed for a comfortable stay. Great service from Harshna. She is amazing! Thank you ! We are looking forward to be back again soon!

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

This is definitely the best hotel with top service in Auckland. We were on a group tour and stayed in several hotels all over the country, Horizon stood out as the most accommodating, comfortable, and friendly. It's just a few minutes walk from Weta, the neighborhood is clean, modern and convenient, surrounded by convenient stores and restaurants. I carelessly left my spare phone in a hotel in Wellington, and I am super grateful that the Concierge at Horizon went out of their way to help get it back... (it was a slightly complicated situation as I left New Zealand before the phone reached Horizon).