The Veil
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
The Veil
No.1 of Instagrammable Hotels in Astana
Zhalayyri street 4, Astana, 010000, Kazakhstan
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We Price Match
Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Sauna
Spa
Massage room
Private parkingFree
Airport pick-up
Bar
Restaurant
Taxi booking service
All Amenities
Property Description
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.
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8.5/10
Very GoodEverything is fine!
All 38 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(14.8 km)
Train: Astana Railway Station
(7.4 km)
Landmarks: Park Sharlya De Gollya
(190m)
Landmarks: Astana Triatlon Park
(600m)
Landmarks: Skeyt Park
(710m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Senior Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
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10
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
4
River View Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Check Availability
8
Standard Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Wardrobe
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
38 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.3
- Location8.6
- Service8.5
Average for similar properties in Astana
AI Summary
The property impresses with spacious, stylish rooms, friendly staff, and a prime location offering stunning views. Guests appreciate the quality breakfast but suggest adding more fruit options.
Guest User
April 23, 2025
The room was very comfortable
Original TextTranslation provided by Google
Guest User
April 17, 2025
This hotel is so rubbish. They didn't even give me an extra bottle of water to drink. They also controlled the number of people in the room. Only one person can stay in a room. My husband and I went there, and he said it could only be accommodated by one person. 😂 Then he added the fee for one more person.
Original TextTranslation provided by Google
Shuishou123
April 12, 2025
The Veil Hotel lives up to its name. The dimly lit rooms feel shrouded in a veil.
Advertised as a suite, it's actually just an ordinary room – very ordinary indeed. No swimming pool, no gym, and the elevator broke down 2-3 times, causing great anxiety. The front desk staff showed no service awareness. I highly do not recommend this place.
Breakfast，The staff's English proficiency is very poor, making communication difficult.
The room design clearly had no experience—terrible job! So many pointless features, like twelve light switches scattered around the entire room. With so many interconnected switches, turning off the lights before bed becomes a frustrating challenge, wasting time as you fumble around trying each one.
Guest User
March 17, 2025
Everything is fine!
Original TextTranslation provided by Google
Guest User
January 14, 2025
A very nice hotel. Very big and clean rooms. Polite staff. Strongly recommend.
Kuailexiaogousiyangyuan
November 4, 2024
The front desk staff is super nice!!! The room is very comfortable and the facilities are clean and tidy!! Very design!
Original TextTranslation provided by Google
Anonymous User
October 21, 2024
The hotel is very unique in shape. It is not far from the river. You can walk along the bridge to the opposite side. The scenery of the river is also very good. The layout of the room is also different from most hotels. The public area is minimalist in style, and the wall is designed with water ripples. Greeting cards and snacks are given upon check-in, and breakfast is ordered.
Original TextTranslation provided by Google
Ditiaoyoukexiaozhang
October 16, 2024
The hotel has a strong sense of design and looks very beautiful from the outside. The room facilities are really average, at most the level of Atour. The restaurant claims to be the best in Astana, but as soon as I sat down and spoke a few words in English, I was racially profiled by the customer next to me. It was funny and outrageous. But the service from the front desk to the restaurant is great, thumbs up
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sauna
Spa
Massage room
Private parking
Free
Airport pick-up
Additional charge
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Playground
Kids' club
Childcare service
24-hour front desk
Wi-Fi in public areas
Luggage storage
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Bellhop
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Russian
Turkish
Food & Drink
Bar
Room service
Lobby bar
Health & Wellness
Massage room
Sauna
Spa
Beauty and makeup
Turkish bath (Hammam)
Activities
Gaming area
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Childcare service
Kids' club
Children's meals available
Business Services
Fax/copying service
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 47
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.