The Veil
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1 night
1 room, 2 adults, 0 children
All properties in Astana
The Veil
No.1 of Instagrammable Hotels in Astana
Zhalayyri street 4, Astana, 010000, Kazakhstan
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Amenities
Sauna
Spa
Massage room
Private parkingFree
Airport pick-up
Bar
Restaurant
Taxi booking service
All amenities
Property Description
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.
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8.6/10
Best hotel restaurants in Astana.
All 38 reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(14.8 km)
Train: Astana Railway Station
(7.5 km)
Landmarks: Park Sharlya De Gollya
(190m)
Landmarks: Astana Triatlon Park
(600m)
Landmarks: Skeyt Park
(710m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Senior Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Extra-long bed (over 2m)
Lake view
Mountain view
Garden view
Check Availability

6
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

3
05 The Veil Suite
2 King bed
Free Wi-Fi
Wi-Fi in room
Check Availability

3
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability

2
River View Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Check Availability

7
Standard Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Wardrobe
Check Availability

7
Junior Double Room
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Wardrobe
Check Availability
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Guest Reviews
8.6/10
Very Good
38 reviews
- Cleanliness8.7
- Amenities8.3
- Location8.7
- Service8.6
Average for similar properties in Astana

Review summary
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Design: The hotel is praised for its unique and modern design, which offers a visually appealing environment.(based on 2 reviews)

Guest User
July 25, 2025
酒店職員有禮,熱心且樂於助人
位置很好,離市中心不遠
早餐為 a la carte 形式,但誠意十足
若然更多中菜選擇則更佳
房間佈局一般
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Guest User
May 31, 2025
Best hotel restaurants in Astana.

Guest User
April 23, 2025
The room was very comfortable
Original TextTranslation provided by Google

Guest User
April 17, 2025
This hotel is so rubbish. They didn't even give me an extra bottle of water to drink. They also controlled the number of people in the room. Only one person can stay in a room. My husband and I went there, and he said it could only be accommodated by one person. 😂 Then he added the fee for one more person.
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Shuishou123
April 12, 2025
The Veil Hotel lives up to its name. The dimly lit rooms feel shrouded in a veil.
Advertised as a suite, it's actually just an ordinary room – very ordinary indeed. No swimming pool, no gym, and the elevator broke down 2-3 times, causing great anxiety. The front desk staff showed no service awareness. I highly do not recommend this place.
Breakfast,The staff's English proficiency is very poor, making communication difficult.
The room design clearly had no experience—terrible job! So many pointless features, like twelve light switches scattered around the entire room. With so many interconnected switches, turning off the lights before bed becomes a frustrating challenge, wasting time as you fumble around trying each one.

Guest User
March 17, 2025
Everything is fine!
Original TextTranslation provided by Google

Guest User
January 14, 2025
A very nice hotel. Very big and clean rooms. Polite staff. Strongly recommend.

Kuailexiaogousiyangyuan
November 4, 2024
The front desk staff is super nice!!! The room is very comfortable and the facilities are clean and tidy!! Very design!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sauna
Spa
Massage room
Private parking
Free
Airport pick-up
Additional charge
Bar
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Playground
Kids' club
Childcare service
24-hour front desk
Wi-Fi in public areas
Luggage storage

Spa

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Languages Spoken
Turkish
Russian
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Spa
Beauty and makeup
Massage room
Sauna
Turkish bath (Hammam)
Activities
Gaming area
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Playground
Childcare service
Children's meals available
Kids' club
Business Services
Fax/copying service
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 47
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.
Frequently Asked Questions
What is the cancellation policy for The Veil?
The cancellation policy for The Veil varies depending on the type of room and booking conditions.What is the cancellation policy for The Veil?
What are the check-in and check-out times at The Veil?
Standard check-in time at The Veil is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Veil?
What amenities and services are available at The Veil ?
The Veil offer top amenities and services include Shuttle service.What amenities and services are available at The Veil ?
Does The Veil provide breakfast?
Yes, Breakfast is offered at The Veil. Breakfast option(s): Western. Does The Veil provide breakfast?
Can I bring my pet inside the The Veil?
As much as we love pets, unfortunately, we are unable to accommodate them in The Veil.Can I bring my pet inside the The Veil?
How far is the The Veil from the closest airport?
The closest airport is Nursultan Nazarbayev International Airport, and it is about 31 mins from hotel by car (14.8 km).How far is the The Veil from the closest airport?
Is airport shuttle service offered by The Veil ?
Yes, at The Veil, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Veil ?
About This Property
Nearest Airport | Nursultan Nazarbayev International Airport |
---|---|
Distance to Airport | 14.76KM |
Nearest Train Station | Astana Railway Station |
Distance to Train Station | 7.47KM |
Average Price From | PHP14686 |
Hotel Star Rating | 5 |