Diplomat Hotel by AG Hotels Group
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

Diplomat Hotel by AG Hotels Group

29/1 D.Konaev street, Astana, 010000, Kazakhstan
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Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.Show More
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hotel overview picture
Last booked 20 hrs ago
Highlights
Free parking
Airport pick-up available
Lots to do
Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
24-hour front desk
All Amenities
Property Description
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.
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3.5/5
Cleanliness3.5
Amenities3.4
Location3.7
Service3.6
All 15 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.9 km)
Train: Astana Railway Station
(9.0 km)
Landmarks: Yunus Emre Institute
(190m)
Landmarks: Vodno Zelenyy Bul'var Astana
(330m)
Landmarks: Baiterek
(350m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Senior Suite
23

Senior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Twin Room with City View
6

Standard Twin Room with City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Double Room with City View
4

Standard Double Room with City View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Junior Suite
5

Junior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Standard Double Room with Bayterek View
1

Standard Double Room with Bayterek View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Presidential Suite
10

Presidential Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

3.5/5
15 reviews
Verified Reviews
  • Cleanliness3.5
  • Amenities3.4
  • Location3.7
  • Service3.6
Average for similar properties in Astana
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 13, 2024
酒店位置不錯,服務態度也很好!
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A‍S‍K‍A‍R
November 30, 2024
Old hotel, inconvenient elevators. Not sure if I'll ever stay here.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2024
The room is very big~ but the furniture and design are in the simple European style. Maybe it's because the hotel is older. There is a musty smell in the corridor. The restaurant is well decorated, bright and clean, and the food is mainly bread, salad and fruits. I also want to share something. Because I checked in that night, a lady knocked on the door not long after. She spoke neither Chinese nor English. I didn’t understand her and didn’t dare to open the door at all. It’s better to be cautious when going out.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2024
Too bad. The toilet moved. The room was very old.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 12, 2024
Good with nice view
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2024
Не советую и не рекомендую
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
Фотографии и комнаты в Отеле не соответствуют ! Грязь и капая-то унылая нищета ! Никогда не бронируйте этот отель ! Бронировала руководителю , у него было вручение государственной награды в Астане ! Он был просто в шоке от увиденного в отеле ! Ничего общего с фото отеля!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2024
Old fashioned hotel in center of Astana. Not a real 4 star hotel, needs to be renowed. There was not hot water during 5 days stay! The rooms are outdated and dirty. The breakfest on top of the hotel is mediocare. The spa is in different building.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Отель соответствует категории 2 звезд, в номере, как и во всем отеле много не отремонтированного ( отель в плачевном состоянии), наверное лет десять не было даже косметического ремонта, вид и состояние ужасное. Единственное преимущество удобное расположение. Не советую никому.
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Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 7 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeHalal
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2004
  • Renovated: 2015
  • Number of Rooms: 80
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.

Frequently Asked Questions

What is the cancellation policy for Diplomat Hotel by AG Hotels Group?

The cancellation policy for Diplomat Hotel by AG Hotels Group varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?

Standard check-in time at Diplomat Hotel by AG Hotels Group is 14:00 and check-out time is 12:00.

Does Diplomat Hotel by AG Hotels Group provide breakfast?

Yes, Breakfast is offered at Diplomat Hotel by AG Hotels Group. Breakfast option(s): Halal.

Can I bring my pet inside the Diplomat Hotel by AG Hotels Group?

As much as we love pets, unfortunately, we are unable to accommodate them in Diplomat Hotel by AG Hotels Group.

How far is the Diplomat Hotel by AG Hotels Group from the closest airport?

The closest airport is Nursultan Nazarbayev International Airport, and it is about 28 mins from hotel by car (13.9 km).

Is airport shuttle service offered by Diplomat Hotel by AG Hotels Group ?

Yes, at Diplomat Hotel by AG Hotels Group, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport13.92KM
Nearest Train StationAstana Railway Station
Distance to Train Station9.04KM
Average Price FromEUR145
Hotel Star Rating4