Best Western Plus Astana
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Best Western Plus Astana
No.5 of 4-Star Select Hotels in Astana
Dostyk street 13A, Astana, 010000, Kazakhstan
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Amenities
Sauna
Spa
Massage room
Gym
Airport pick-up
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
The Best Western Plus Astana is a modern hotel located in the heart of the historic center of Astana in a lively area within short distance to main administrative sites, business centers, shopping malls and must visit places. The hotel is surrounded by exceptional centrally planned architectural ensembles that will make you feel the rhythm and spirit of the capital of Kazakhstan. The hotel is located close to the main boulevard Nurzhol and the symbol of Astana Baiterek, in front of the House of Ministries.
Stay at this modern hotel with a special generous atmosphere. Each detail has been passionately chosen and each room was made with a single purpose- to establish the sense of unique stay. Every type of room is well equipped and qualitatively furnished. The charmingly designed lobby and other common areas cause unique impression of a grateful stay. Moreover, all areas of the hotel with air conditioning and access to high-speed wireless internet and together with high hospitable service will make your stay a pleasant one.
The Best Western Plus Astana offers numerous additional amenities such as modern fitness center, free parking, meeting room and private dining room with a billiard table. Exclusively styled lobby restaurant, the Emerald Restaurant and Lounge is glad to offer International and Traditional cuisines for all guests. Breakfast is served in our second restaurant, which overlooks the House of Ministries.
Flexible well-equipped meeting room for up to 70 people allows for holding banquets, make presentations for your partners and colleagues. The private dining room with billiard table allows guests to hold private business meetings in a relaxed atmosphere.
All amenities operated by qualified and attentive staff. These all make the Best Western Plus Astana the right choice for business and leisure travelers expecting a comfortable stay in the heart of Astana.
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8.4/10
Thank you for your help to give me higher floor,and your English is very impressively good.
All 106 reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.5 km)
Train: Astana Railway Station
(9.9 km)
Landmarks: Nurzhol Blvd
(190m)
Landmarks: Akademiya Gibkosti
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
1 Queen Bed, Non-Smoking, Higher Floor, Safe, Wi-Fi, Coffee And Tea Maker, Air-Conditioned
1 Queen bed
Non-smoking
Cable channels
City view
Check Availability

4
Mini Double Room With Two Single Beds - Non-Smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

16
Executive Suite With King Bed - Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

12
1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

7
Apartment With King Bed And Kitchen - Non-Smoking
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability

17
Premium King Room With King Bed - Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

5
1 Queen Bed Wifi Mini Bar Coffee Tea Maker Safe Air-Conditioned Non Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
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Guest Reviews
8.4/10
Very Good
106 reviews
This property hasn't received any negative reviews in the past 3 months.
- Cleanliness8.5
- Amenities8.0
- Location8.7
- Service8.3
Average for similar properties in Astana

Review summary
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Prime Location: The hotel is centrally located, with proximity to landmarks such as the Presidential Palace, Bayterek Tower, and various attractions. Many users appreciated its convenience for exploring the city and easy access to transportation.(based on 33 reviews)

Guest User
July 6, 2025
房間比較大,衞生和服務一般般,也對得起價格了。建議自己帶洗漱潔具。位置很方便,到附近都可以步行。性價比還算可以。
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Guest User
July 2, 2025
地理位置十分優越,但是酒店比較老舊,衞生做得不好,廁所上一任房客的尿痕都沒有拖乾淨。。。。黃黃的。早餐品類也很少
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Anonymous User
June 24, 2025
ทำเลดี ใกล้หอไบเตเร็ก เดินทางสะดวก ในตึกมีไม่กี่ชั้น ห้องพักค่อนข้างสะดวกมีสิ่งที่ต้องการพร้อม สะอาดใช้ได้ อาหารเช้าถือว่าดีเลย ราคา ทำเล สิ่งที่ได้รับ คิดว่าโอเคคุ้มค่า
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Guest User
June 20, 2025
Best western is famous for its old classical design. But this time it was a little bit dirty or there was no person in the room for a long time. However, they got a new massage service on the 3rd floor which was amazing!

Nikita
June 15, 2025
Хороший отель в центре города, расположен в здании соединенного с жилым зданием, персонал гостеприимный, в спа работает профессиональный массажист.
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Guest User
June 14, 2025
衞生:好,非常乾淨整潔
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Black-dragon
June 1, 2025
房間舒適,地理位置極佳,早餐豐富,服務周到。
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Guest User
May 4, 2025
Thank you for your help to give me higher floor,and your English is very impressively good.
Services & Amenities
Most popular business facilities
Sauna
Additional charge
Spa
Massage room
Gym
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Multi-function room
Playground
Wake-up call
Wi-Fi in public areas
Free

Spa

Gym

Bar

Billiards room

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Postal service
Multi-function room
Fax/copying service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
Russian
Food & Drink
Convenience store/kiosk
Bar
Alcohol-free rooms (on request)
Room service
Public Areas
Shopping mall
Executive floor
No smoking in public areas
Smoking area
Elevator
Health & Wellness
Spa
Billiards room
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Cleaning Services
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:30–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2007
- Renovated: 2017
- Number of Rooms: 100
The Best Western Plus Astana is a modern hotel located in the heart of the historic center of Astana in a lively area within short distance to main administrative sites, business centers, shopping malls and must visit places. The hotel is surrounded by exceptional centrally planned architectural ensembles that will make you feel the rhythm and spirit of the capital of Kazakhstan. The hotel is located close to the main boulevard Nurzhol and the symbol of Astana Baiterek, in front of the House of Ministries.
Stay at this modern hotel with a special generous atmosphere. Each detail has been passionately chosen and each room was made with a single purpose- to establish the sense of unique stay. Every type of room is well equipped and qualitatively furnished. The charmingly designed lobby and other common areas cause unique impression of a grateful stay. Moreover, all areas of the hotel with air conditioning and access to high-speed wireless internet and together with high hospitable service will make your stay a pleasant one.
The Best Western Plus Astana offers numerous additional amenities such as modern fitness center, free parking, meeting room and private dining room with a billiard table. Exclusively styled lobby restaurant, the Emerald Restaurant and Lounge is glad to offer International and Traditional cuisines for all guests. Breakfast is served in our second restaurant, which overlooks the House of Ministries.
Flexible well-equipped meeting room for up to 70 people allows for holding banquets, make presentations for your partners and colleagues. The private dining room with billiard table allows guests to hold private business meetings in a relaxed atmosphere.
All amenities operated by qualified and attentive staff. These all make the Best Western Plus Astana the right choice for business and leisure travelers expecting a comfortable stay in the heart of Astana.
Frequently Asked Questions
What is the cancellation policy for Best Western Plus Astana?
The cancellation policy for Best Western Plus Astana varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Plus Astana?
What are the check-in and check-out times at Best Western Plus Astana?
Standard check-in time at Best Western Plus Astana is 14:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Best Western Plus Astana?
What amenities and services are available at Best Western Plus Astana ?
Best Western Plus Astana offer top amenities and services include Shuttle service.What amenities and services are available at Best Western Plus Astana ?
Does Best Western Plus Astana provide breakfast?
Yes, Breakfast is offered at Best Western Plus Astana. Breakfast option(s): Full English/Irish. Does Best Western Plus Astana provide breakfast?
Can I bring my pet inside the Best Western Plus Astana?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Plus Astana.Can I bring my pet inside the Best Western Plus Astana?
How far is the Best Western Plus Astana from the closest airport?
The closest airport is Nursultan Nazarbayev International Airport, and it is about 29 mins from hotel by car (13.5 km).How far is the Best Western Plus Astana from the closest airport?
Is airport shuttle service offered by Best Western Plus Astana ?
Yes, at Best Western Plus Astana, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Best Western Plus Astana ?
About This Property
Nearest Airport | Nursultan Nazarbayev International Airport |
---|---|
Distance to Airport | 13.5KM |
Nearest Train Station | Astana Railway Station |
Distance to Train Station | 9.88KM |
Average Price From | PHP6322 |
Hotel Star Rating | 4 |