Spa Hotels in Aspen

I reached out to the hotel with a query in advance but didn't hear back even with follow up and ended up escalating to my Marriott Ambassador to prompt an answer. The hard product is pretty nice and there are a few special touches which are especially appreciated in light of the hotel not charging a resort fee, however management should be accountable for the lack of training and quality control over the service levels. Upon check in I met with a gentleman who had very poor spoken English and the language barrier was substantial. I say this as someone who has lived in multiple countries with English as a second language and been an English tutor for years. The additional time spent trying to clearly enunciate was unlike anything I've seen over my extensive international travel. The St Regis butler service is known for two major things, packing/unpacking luggage and serving hot beverages. It was fortunate I didn't have need for the first service as that was never offered to me. The two times I called for hot beverages they wanted to charge me room service for them and had no idea that this was a butler offering. The butlers were also ill informed about the hours of afternoon tea as well as the need to reserve at least a day in advance to set expectations. They were however endlessly trying hard and it was clear that where their service fell short, it was not to do with their work ethic, but simply because they've not been adequately trained. The suite I had had stained sheets and a bathroom tv remote that didn't work. The elite breakfast used to cover the cost of two continental breakfasts excluding tax and tip. With the raised prices at breakfast, you can't even get the price of two continental breakfasts per room. When you spend $23k+ and 100 nights at a hotel chain to maintain Ambassador status and they can't even extend their own promised included continental breakfast, I'd be curious to understand how they expect guests to stay loyal. The spa was a continued theme of service disappointment. The spa is newly renovated and prices are steep. I was looking forward to taking advantage of the facilities and making a day of it to try to get bang for my buck. At dinner, the night before my treatment, I was called by the spa to be advised that there was no water at the spa and while my treatment could go ahead, the facilities would be unavailable. I expressed my disappointment and was offered a chance to re-book but as I was only there for one more day, that was the only opportunity. So I made new plans for the day. Lo and behold when I checked in shortly before my spa treatment was due to start, it transpired that the facilities were working well and despite knowing I wanted to make use of them, they did not call me to advise they got them working again. This left a really bad taste in my mouth. The hotel did not consider it warranted to contact me about the disappointments when I outlined them in the hotel survey so it's clear

We just wrapped up a long weekend here during mud season. We had issue with the heat in our room which the staff quickly tried address and ended up moving up to the Roch suite. It was very generous and unexpected. From the time we arrived until we left the hospitality was top notch. The suite was fanastic and loved the fireplaces and balcony. The bed was a Bryte ‘smart’ which had variable firmess and interesting, soft rolling motion feature. Very comfortable ! Mini bar was stocked and all non- alcoholic beverages were complimentary. You can arrange for free airport transport. We ate Element 47 for breakfast (vegetable scramble was soooo good) and Ajax Tavern. Both were good. There is 24 room service, but the late night menu is light but nice to have the option. The hotel is within walking distance of everything, including the Rubey Transit location where you can catch a clean and free bus to Aspen Highlands Plaza to get the Maroon Bells shuttle. This hotel may not have the unique, location specific vibe of the Hotel Jerome ( our second choice and I recommend the J -Bar there), but we really wanted a fireplace and balcony and we loved our stay at the Little Nell. Thank you !

The food is generally delicious. This is a very large hotel. The service of the staff is good. The location was very convenient and nice.

The St. Regis Residence Club, Aspen is an ideal spot for travelers wanting to discover the city. Visitors to Aspen will find that the St. Regis Residence Club, Aspen is a fantastic accommodation choice.From the hotel, Aspen-Pitkin County Airport is just 6km away. With multiple attractions nearby including John Denver Sanctuary, Herron Park and Smuggler Mountain Trailhead, guests will find plenty to keep themselves occupied.At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Aspen hotel features parking on site.

In the heart of Aspen, Aspen Mountain Lodge is within a 5-minute drive of Aspen Mountain and Silver Queen Gondola. This hotel is 2 mi (3.2 km) from Aspen Recreation Center and 2.3 mi (3.7 km) from Summit Express Ski Lift.Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

When you stay at Villas at Snowmass Club in Snowmass Village, you'll be near ski lifts, within a 10-minute walk of Snowmass Mountain and Snowmass Club. This golf aparthotel is 8.6 mi (13.8 km) from Aspen Mountain and 7.3 mi (11.7 km) from Buttermilk Mountain.Pamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.Satisfy your appetite at Black Saddle Grill, one of the aparthotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this aparthotel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 55 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, and you can also request cribs/infant beds (complimentary).

When you stay at this apartment in Snowmass Village, you'll be near ski lifts, just steps from Snowmass Mountain and 5 minutes by foot from Snowmass Ice Age Discovery Center. This apartment is 10.4 mi (16.8 km) from Aspen Mountain and 0.3 mi (0.4 km) from Snowmass Mall.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this apartment, which features a fireplace. A kitchen is outfitted with an oven, a stovetop, and a microwave. Conveniences include an iron/ironing board, and housekeeping is provided on request.

When you stay at this apartment in Snowmass Village, you'll be near ski lifts, just steps from Snowmass Mountain and 5 minutes by foot from Snowmass Ice Age Discovery Center. This apartment is 10.4 mi (16.8 km) from Aspen Mountain and 0.3 mi (0.4 km) from Snowmass Mall.Don't miss out on recreational opportunities including an outdoor pool and a sauna. This apartment also features complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this apartment, which features a fireplace. There's a private balcony. A kitchen is outfitted with an oven, a stovetop, and a microwave. Conveniences include an iron/ironing board, and housekeeping is provided on request.