Sozankyo

服務態度很好！

This stay experience is really very good, from entering the service has been very good, the staff will help pick up the items, the environment is hygienic and clean, nothing can be beat. There are no shops near the inn, but entering the hot spring inn is not expected to go out again, because it is to soak in the hot spring, this time booked the room is a private bath, feels very comfortable and beautiful environment. The room was clean and the dinner and breakfast portions were very much more filling and delicious. After dinner, soaking in the hot springs and going to the rooftop bar for a drink is really a human pleasure. Unfortunately, it was raining that day and I couldn't go out to the rooftop position to watch the stars. However, the hot spring inn has a long history, although many places are also very new after the renovation, but there are still many places fixed buildings are also very old, I have visited the large baths and private hot spring rooms that require reservations, the style is more old, if possible A person dipping I would be a little scared, because in the suburbs there are also bound to be more insects and a few spider webs in the outdoor trees.

The room I booked has a toilet and a sink, but you have to go to the public pool to take a shower, which is a private bath. But everyone who stays in the room can choose the time period for the private bath, so it’s not a big problem. The room is still very large and clean, the hotel service staff is also very enthusiastic, the breakfast is very good and has a sense of ceremony. It’s good to stay here for a night to relax after visiting the volcano!

From the moment we arrived, we felt the enthusiasm of the store employees. The gentleman at the gate would always pay attention to the signs of cars passing by. As soon as we stopped, he would immediately come out to guide us to the parking location. The gentleman who helped us arrange the room was also very nice. He would carefully observe our needs and make arrangements, which made us feel their enthusiasm and concern. When traveling to Japan, there are many good hotels, but this one really made me feel their enthusiasm and professionalism. The scenery is also very good, you can directly see the Aso Mountains

職員非常友善，食物oK，房閒清潔，好好的選擇。

酒店環境一流，服務態度非常好，食物水準高。下次去阿蘇一定會再book這間

When booking a room, I booked two children, one older and one child (actually 7 years old, the system did not change the age). Before check-in, I found that the age of the children was wrong, and I sent a note to inform them of the order requirements. When CI checked in, the store informed me that there would be an additional charge, including breakfast for children, which was JPY3,300 (no quilt, pillow or water for children included). I originally thought that it would be treated as an additional charge for breakfast; but the next morning, breakfast for children was not included. There was only a bowl of rice, a bowl of soup and two pieces of seaweed! ! ! This is really unacceptable (after all, there are additional fees) In addition, the sound insulation is not good. On the night we checked in, there was a group of Hong Kong people chatting and making noise, which could be heard clearly in the room.

The hotel has a private hot spring, which is great, and the breakfast and dinner are also great. It's a pity that it was the rainy season when we arrived, so we didn't go to Mount Aso. I'll come again next time!