7Pines Resort Sardinia

For every positive at this property, there was an equal, if not greater - negative. Unfortunately, I left with a disappointing impression, which is especially sad as 7Pines Sardinia was meant to be the highlight of our summer travels. Pros Location: Beautifully secluded just outside Porto Cervo, making it easy to relax and unwind without the party scene. Beaches: Multiple beach options — a private beach, beach club, and a hidden beach. Breakfast staff: Every single morning staff member at breakfast was A+++. They created a warm, inviting environment and genuinely cared about our day. Front desk staff — especially the woman with Tom Ford glasses and Nico — also stood out as kind and professional. Resort condition: Fresh, modern, and immaculately maintained. Cons Communication & service gaps: I’ve never heard “fully committed” more in my life. There was no welcome email, no orientation, and no information about amenities or services (we only discovered there was an app from a QR code on our keycard). As a result, we were left unaware of holiday closures and restaurant reservations, leading to a series of frustrating dead ends. Even on-site dining wasn’t prioritized for guests — we were left ordering delivery in paper bags. Arrival experience: While I had no issue with our room not being ready, reception couldn’t even provide an iced beverage on a 35°C day — instead suggesting we go buy one at the restaurant (where a basic iced latte was €12). Small, but far below the standard of a five-star resort. Air conditioning issues: This was the single biggest problem. On night one, the A/C reset to 25°C, making sleep impossible in the heat. Engineering visits confirmed the issue but never resolved it. By the second night, the power went out after another “fix.” With no suites available to move into, the problem continued our entire stay. Nico offered to move us to a sleeping room during the 3rd night, but since we had a boat charter scheduled for early AM, we opted to stay. He was kind and one of the only people who followed up, but the technical issues and lack of solutions and communication made things worse. Cone Club seating: Marketed as “first come, first serve,” yet the desirable cabanas and 2 rows were permanently blocked with “reserved” signs — even though they sat empty. Only upon departure were we told about a minimum spend policy. Transparency upfront would have avoided a lot of frustration. While the resort’s design, setting, and a handful of exceptional staff gave glimpses of what it could be, the lack of seasoned management, poor communication, and unresolved service issues overshadowed it all. As frequent travelers (120–150 nights a year in hotels), this stay fell far below expectations for a property of this caliber. Regretfully, a resort I had been eager to visit for the last few years ended up being the disappointment of our summer. Seems as if management could not care less. Brought these issues up during departure, assum

Beautiful surroundings , the hotel is really well positioned and has been built with beautiful outside areas . Rooms are well equipped and clean. However for more than 2000 euros a night we found that’s it is not 5 star service and extremely overpriced for the services received. We found the staff either under trained or unfriendly. We spent our last two days of our honeymoon here. We found the room small and complementary services overpriced ( ex: tennis court rental, basic snacks and soft drinks). Unfortunately we felt like nothing was personalised , for example : we had to ask for coffee capsules in the room, we warned of a very early morning departure but had to ask for a breakfast box and only got one for 2 people that we got asked to pick up… Having worked in luxury hotel industry I would expect more personnalisation and such services to be offered as we check out or when asked of our check out time. In this case felt like they asked our check out time for housekeeping staff and not to accommodate us. We enjoyed the Spazio by Franco Pepe, we have been waiting a long time to eat there and try the tasting menus, only thing missing is drinks price list ( quite a shock price for a local Ichnusa beer)

I recently stayed at 7Pines Resort Sardinia and had a wonderful experience. The hotel is very nice, calm, and relaxing — perfect for a peaceful getaway. The food was excellent as well. A special thanks to Hamza for recommending the Cone Club, where we enjoyed a truly memorable lunch. Hamza told us about the talented team in the kitchen — Chef Pasquale, an awarded Michelin-star chef, together with his Moroccan right-hand chef. Their collaboration creates a unique mix of flavors, where you can taste both the essence of Sardinia and the spirit of Marrakech on the same plate. Hamza was always gentle, professional, and helpful with every small detail, making our stay even more enjoyable. Thank you for all 7 pines team Highly recommended!