Caretta Paradise Resort & WaterPark

Just back from a week at carretta paradise and could have stayed another it's super for family's with kids and adults too , Our room was in block j over looking the pool and kids pool areas ,the room was great size with fridge and kettle ,Netflix on TV too was great ,room was cleaned 3 times and new towels etc offered every day if needed ,cleaners were so friendly too .have no complaints about any staff around the complex, the bar staff were always happy and friendly,the drinks were definitely not strong but u can ask for larger measures and put into your own larger thermal cups ,we brought our own plastic pint glasses which came in handy! We did purchase vodka from the supermarket to top up the drinks which was not an issue for us as the mixers / soft drinks were absolutely fine , food is edible, the snack bar was great for munching on during the day ,dinner had great salad selection, and always something to find to fill a hole ! We ate out on our last night at the red apple just a short walk away and the food was unreal !! Great value and lovely staff and a huge cocktail menu! Wish we had found it sooner !! 4 massive main courses ,carafe of red wine ,6 cocktails, 4 shots and a cider and a kids chip came to 120 euro ! Entertainment was typical kids disco etc and ended at 11 pm ,the fun park where u pay extra is right beside the entertainment, 10 euro for 5 hours on loads of bouncy castles ,which was well.worth it ! All in all a great week, yes the food wasn't amazing but it's what yo expect from.all.inc tbf ,the surrounding area is very quiet but a 10 euro taxi from reception takes u a 5 min drive into tsilivi which has ample choice of restaurants and shops ,I would definitely return Nd try to get about a bit more from the complex lots to see and do with tours etc , More Date of stay: May 2025

This hotel is amazing for kids but it does have its faults. We are now on our last night here and it’s a shame of the few issues we have had and how it’s been dealt with. Check in can take a while as you need to download an app and only 2 staff were working with a coach full of people staying here. The food has been nice, some parts (especially the jacket potatoes and fillings in main restaurant) are always cold no matter when you go there. The staff in bars, snack bar and restaurants are pleasant. Our room was in a good location, overlooking a pool and entertainment and close to everything. Cleaning staff did a good job but towels need to be left in a pile to be taken. Ours only got changed once in the week- the day we decided to leave them on the floor rather than hanging them up. Our bathroom did have a leaking shower so the floor would end up with a huge puddle after one shower and the lock on our door was temperamental. We also had to make sure we come back to our room just before everyone left the pool otherwise our shower would struggle to be warm- let alone hot enough to shower in. Be warned with the fun park though- the hotel doesn’t help if any issues and staff on reception will speak to you awful!!! We ordered a drawing of our son from a guy who sits near the fun park. We had paid a 20euro deposit and were told a day and time to pick up. We waited and didn’t turn up. We went to main reception, and one lady wasn’t able to understand so got another member of staff who was rude and wouldn’t help. They just claim the fun park is nothing to do with the hotel(despite it being in their grounds.) Luckily the staff at the fun park were helpful and sorted it. But how I’ve been spoken to I doubt reception would be much help if any bigger issues. Overall, we would come back but I think a week is long enough. And I’d just hope to not have any issues to avoid being spoken to badly by staff when all we wanted was help.

My honest review- 10day stay 12th-22nd of May Positive *pools are amazing..very clean pool side Never stuggled to get a bed *the drinks are not bad all local alcohol and non *the staff are very friendly Room - block O (me and my 2 boys) * large room *smart tv *good air con *close to slide area,across from burger restaurant and snack bar and entertainment area ..loud at night but that didn't bother us My sister was in block C and there was 4 of them in there room ..there room was smaller ..never had as much space or areas to get ready (i did i had two masive mirriors and 2 wardrobs they had one of each) .. never had cups and glasses (I did) and they didn't have a smart tv and we paid the same price *fun zone was good but not included in All inclusive Cheak in was fine fast ..used the app no probs Entertainment was ok if u have little kids who like discos then it's good ..mine weren't fussed ..liked the arcades more The shop at the front of the hotel is cheaper then the one at the fun zone but if the guys on he does give a discount 🙂 food - (I am in no way fussy or a food snob) Typical all inclusive - it wasn't very nice I did make an effort and try a variety ..ended up just making rolls on ham and salad then last few days ate out ... the biggest issue we had it was all luke warm or cold ..everytime - the hottest thing we had was chips once and thats cause we were there when they put them out and they just dumped them.on top.of cold chips that were already in the tray ..mostly pork like mince dishes and the burgers are pork...my 13year old ended up refusing to eat at the hotel and bought from shops early on in the holiday They only one we didny try was the Greek restaurant that u book The pizza one Bella gusto was nice but again was cold pizza and pasta What was good was the Gyros at the snack bar and the ice cream Also they do nice coffees from the machines and bars Also all deserts were very good It's a shame cause it's a nice hotel and the restaurants were very clean People are saying they never went hungry and a get what there saying but people pay alot of money to come here for it to.be mostly rotten and cold it's ment to be 4star had better at a 3star.. And a do feel bad writing this about the cleaning cause the maids are lovly and had good banter my youngest..but my whole stay they didn't clean my bathroom once ..one day they only emptied the bins and did nothing else .. I had to phone a few times for toilet roll and towels aswell Maybe there short staffed or pushed for time but a wasnt impressed with not cleaning the loo and not leaving paper and towels There is a beach across the road and down abit but we choose to go on the bus to the bigger one 4 maybe 5 stops along bus was 2 euro each and a taxi back was 18euro We went to zante town one day that was nice.. taxi back was 30euro he did take us to the wrong hotel first so no sure if we got charged for that (caretta beach) We manged to get a late ch

Lovely hotel, we visited with a 2 year and old and 6 month old. The entertainment was so good for the little ones! Definitely recommend. Zizou and the team were very accommodating for the little one, filling all his musical requests (cha cha slide)

Lovely hotel, great staff except for one, cleaning staff always working, place was spotless, waterpark very small, entertainment not very good, not much to do near hotel, food is awful, always cold and always same food every day saving grace is the gyros from snack bar.