Pak Chong Apartments

Pros: service is definitely top notch and very attentive to each family and consistently asking for feedback… Housekeeping is everyday and the WhatsApp communicate is a 👍 idea especially for tourist. Food is wonderful as they are served hot and minimise wastage, coffee definitely hit the spot! No crowds at all and the place is really pretty sight with a lot of swans and fishes and bicycles to rent ( probably have some baby seats too) Places are a little far away but buggy service was available. Cons: being a tropical hotel definitely will be expecting some insects but definitely not expecting so much mosquitoes from level 1. Daughter was bitten 4 times for a 2 hours nap and at least in total 5 bites from mosquitoes for each members.. we have feedback several times to the staff and they really do something which we appreciate a lot 🙏 but honestly we hope more can be done on the maintaining the hotel given it is a 5 stars hotel We were given a private pool but it is full of bird ****s which we didn’t really expect. Since we r not using the pool and outdoor area, we didn’t feedback. In the end we didn’t use the pool and outdoor area due to the bird ****s and mosquitoes. Location is a little far away from some of the known attractions places.. which I missed out during planning Probably need to be prepared with what nature will bring us..

We booked online using Govt promo and we got very good deal and main we choose this hotel as its not too far away from eatery and attractions. Reservations and front have been helpful. We got food coupons worth of 800 bht to be used in the hotel at the time of check in which can only be used at restaurants and for food and non alcoholic drinks only. Hotel only has 1 restaurant with very limited choices. Nothing much and breakfast spread is very limited and its nearly same all the days. So food really need improvement in this property besides that every thing was good. Housekeeping were very sweet and did all the set up and arranged complimentary cake for his birthday and also followed our time changing. Room service were quick. I think spa was closed due to covid precautions. Our stay was pleasant one. Pet friendly hotel and many had brought their dogs with them. Deluxe rooms ( we stayed in this room type ) are spacious and they have interconnected rooms for families with children. Rooms and amenities are well maintained. Modern hotel !!! They have rock climbing, rabbit n alpacas for children to enjoy with additional fee. Recommended this property if you are not serious or fussy with food.

Everything almost good. Nice room Nice staff But!!!! I booked the room with a bathtub at the balcony but the water heater wasn’t work. After i called the staff, he try to help me and consult their technician but it still didn’t work. It was a problem with the electrical safety system. All room was full, they only can say sorry to me. So, i didn’t have a hot water for bathtub. That was really disappointed.

Overall, our stay at the Mövenpick Resort was one of the highlights of our trip to Khao Yai. It was quite an adventure to drive there, but such a delight when we arrived. The room was spacious, clean, and well-decorated. It felt like we were staying at a castle. While the pool is not huge, it has outdoor and sheltered parts.

The hotel is quite far but that is not a bad thing if one wants to be cut off from the rest of the world and have a relaxing time…. We booked the penthouse suite which came with 2 bedrooms, living room, balcony, private pool and jacuzzi… The view of the lakes, and Khao Yai in general from this level is simply stunning. Beside eating at the hotel, there is also a Thai eatery outside the hotel ground about 2 minutes' walk away. Breakfast with the view of the serene lakes, the greenery and mountain backdrop is just amazing… one can watch the sunset from the back and sunrise rom the front of the hotel as well…. Mattress was firm so we had really good restful sleep here. The hotel managed to get us a private pickup with driver for the entire day to visit Khao Yai stopping at waterfall, watching wild deers and monkeys along the way... there are many places of interest nearby for all ages... winery, go kart, zoo, etc Overall we thoroughly enjoyed our stay here… Would definitely come back again…

Overall, a Good Stay with One Issue The hotel overall is quite good, but the only downside to our stay was the heater issue in our room. The water temperature was inconsistent—sometimes hot, sometimes cold—which was quite inconvenient, especially given the cold weather during our visit. Fortunately, the hotel management addressed the issue by upgrading one of our rooms to a different one, which made our stay more comfortable. We appreciate their effort to resolve the problem. The breakfast of the hotel is good too.

We enjoyed the scenic grounds with many lovely spots to take pictures. The lobby also has quaint decorations for more photo ops. The rabbit paintings in the hallway telling the story of Peter Rabbit will delight young guests. The room and bathroom was spacious and the view from our Lakeview room was gorgeous, even when raining. The bed was comfortably firm and we had a choice of pillow firmness. Our stay was regrettably short. We would recommend U Khao Yai for anyone seeking a picturesque place to unwind.

I was here for a few days. It’s quite a lovely place and the facility and the staff are great. Just a few things to be aware of when choosing to book here: The rooms are spacious. Mattress is medium soft/hard. The buffet breakfast is plentiful and well serviced but it’s quite limited after a few days. The pool area is lovely as is the garden area but it needs updating. I’d advise you to check your room for hot water and mold before you settle in. The room safes are not secured to the wall so someone could, technically, take it out of the room and break open. My room, A318, had no hot water at all. I did talk to the desk staff about it and they tried to get it fixed eventually telling me it was fixed but it was always cold. I don’t need or expect hot water in Asia (I live in Thailand) but cold water kinda sucks in a shower. They offered to move me to a different room but I declined. There were spotty areas of mold in my room - be careful of that too. The hotel is a bit tired, especially the grounds and some of the furnishings and fixtures - it could all use a facelift and refresh. I did enjoy my time here and will consider returning but I will definitely be more careful about the room. They have a published water conservation policy posted in the rooms but it’s not followed at all. As per the policy, I hung my towels on the rack so they wouldn’t be washed. I came back and had new towels. When I informed them of the hot water situation they told me the engineer said to run the shower water for 10 minutes to get it hot. Odd? You betcha! So much for conservation and environmental awareness. Nonetheless, it’s good medium priced small hotel worth giving a try.

Overall stay is beyond expectations. The view from the parking, entrance, lobby, walkaway were breathtaking. And the room is remarkable. We stayed in Villa 3. We were served by a butler named Boom Bim. She’s very beautiful, friendly & helpful. The best part, the hotel prepared halal food specially for us. The foods were very delicious & yummy. Thank you chef Som Chai. Happy & satisfied!

Beautiful setting. We booked the room with the upper floor, all nice and well-equipped with everything we need for our stay. Staff were friendly and helpful. Few points that we think the resort could take into their account to improve. 1. The pool area is really nice, except the beach bar and their music choices. I think they are trying to make it look like a fun beach bar but instead, look very cheap and out of the setting. Their music playlist is a crime. There were about 10 songs and they kept playing in the loop. If you cannot put together some nice and chill playlist (all covered song, not even the real artists), rather just don't play it at all. 2. Towels were run out at the pool area, we had to ask 3 times (within 1.5 hour) to get towels. There were no other guests at the pool area….just two of us. Not sure why they took so much time to get towels…. In my opinion, whoever responsible for the pool area should take more attention to improve it. 3. The seating in the room’s balcony had lots of dust.