Cluj-Napoca Apartments

I've stayed well over 1,000 nights in Marriott hotels over the last 20 years & my stay at the Cluj Courtyard was by far the worst experience I have had! We arrived in the hotel pretty late at around 7pm, had a shower & went straight out for dinner, I set the air con to 18deg's before we left as the room was very hot when we arrived. To note there were no instructions on the air con, it was a case of 'trial & error' with the control panel We arrived back at the room at around 10.30pm & the room temperature was showing 25.5deg's 🥵 so I rang to reception to ask what was wrong. I was told that a few adjustments had been made and the room temperature should start to drop so we went to bed. After a couple of hours at around midnight we had to get out of bed as the temperature was just too hot to sleep, it was still showing 25deg's! I was told that the air conditioning must be faulty and there was little that could be done. No fans were available. We did eventually get offered a room across the corridor which he told me would be cooler temperature so I said we would take it just to sleep in. When entering the room across the corridor it was 24deg's but had again been set to 18deg's but we were assured the temperature would drop quickly. We had a cold shower & got into bed although the new room was still very hot. We had a miserable nights sleep with the room being still 23deg's when we left in the morning (it had ran all night set at 18deg's) We had to go back to our original room to pack which was still at 25deg's. The outside temperature that night was 19deg's so both rooms, with the air con on full, were still considerably warmer than the outside temperature! We only really used the hotel to shower & sleep but our experience was terrible & the actual hotel I believe is as good as brand new having only opened a few months ago. The most disappointing thing however is that I have had no communication from the hotel at all since we left. Yes sometimes things go wrong, very, very occasionally things go wrong twice but when as a hotel you know your customers have had an absolutely miserable nights sleep with a combination of multiple phone calls, moving rooms in the middle of the night & little if any actual sleep and you don't even have the decency to apologise makes a terrible stay absolutely shocking! As above, I have spent over 1,000 nights of my life in Marriot hotels and this stay was by far the worst from the one thing that as a hotel you have to get right ie affording your clients a great nights sleep!

Hands down one of the best hotel stays I have experienced. We stayed 3 weeks and initially I was concerned it would be too long, but I didn't want to leave. Rooms were spacious and clean. Bed and pillows very comfortable. Beautiful view from the balcony. Location was close to City Center, a few minutes with an Uber or Bolt. The breakfast was good and enough variety. The staff in the restaurant was attentive and professional. The staff at the pool and pool bar was great. The pool itself was big enough and even on busy days not overly crowded. Great for swimming laps when not busy (usually mornings). The front desk staff was helpful. I highly recommend this hotel and look forward to going back next year

Amazing hotel. Short walk from the center of Cluj, service was excellent. They gave us an upgrade to a huge room, which was beautiful and had funky lights with everything controlled from a tablet. Them breakfast. Wow, possibly the best hotel breakfast I have had. Amazing buffet, even better a la Carte. Only there one night, wish it had been longer.

You can find cheaper options in the city, but if you need an equipped (almost everything, except the dishwasher) apartment, with a kitchenette, plus a nice balcony with a beautiful view, in a good area of ​​the city, it is strongly recommended to choose this apartment hotel. First of all, unlike many other aparthotels in Cluj, there's the reception working up to 10 PM which is very convenient if you need to ask something important for you, or need any other assistance (anyway, after you get an explanation of how easily enter and leave the apartment, and the building, by using a code, and if everything is good, no real necessity in interaction with the reception). Daily changing towels, taking out the trash, etc', location is great for this city (it looks not scary to walk around that neighborhood even late at night). The hotel is just a couple of minutes walk from a side entrance to Iulius Mall. In this big and modern mall there is also a big Aushan supermarket, a big selection of fast food chains, Starbucks and local caffe, etc' for almost every taste. You can also take a walk in the park around the lake and near the mall and the hotel. Taxis with affordable prices in Cluj, especially when you use apps and not catch on the street. Bolt is a bit cheaper than Uber. For example, the trip to airport from the hotel was ~ 30 romanian lei (about 6 euro).

I spent a great deal of time at The Hotel Platinia during a business trip and it was fantastic! The rooms are spacious, modern and extremely clean. The hotel staff could not be nicer, they will make sure your stay is very comfortable. The housekeeping services are unparalleled. I had an unusual over night work schedule and they were able to service my room at odd hours. The breakfast is great, and the waitresses were beyond friendly. I would recommend this hotel to anyone.

Good for Cluj

Professional staff members. Welcome you with smile and their breakfast is impeccable. I love it so much I’ll go stay there anytime I’m in Cluj. 🙌. I recommend signing up for their rewards to get 10% off foods and beverages. They have breakfast for champions and their restaurants food is good as well.

A fantastic stay for a business delegation trip. The staff was always super kind to us and all the services excellent. My room was super clean and had all the comforts you must have during a business trip. The Breakfast offered always a really good choice and was delicious. Thank you all!!

Really nice hotel in a great location. Check in was quick and we were shown to our large, comfortable room on the top floor. There’s no lift as this is an old, renovated building with a courtyard in the middle. Breakfast was sufficient in an attractive room, and the room tariff very reasonable. The hotel is in a great location, just a few minutes walk from Union Square. Our room overlooked the Opera House. The staff we encountered were all friendly and helpful. I can recommend this hotel when staying in Cluj.