General Santos Apartments

Amazing treatment from the staff I would love to stay their again

The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.

Stayed 4 nights on level 4. Only positives - halfway noise minimal due to us being near the carpeted area and the aircon was quiet as it was a split system. Negatives - Asked for the room to be cleaned once in 4 nights. 10 x 1 litre water bottles not thrown out plus wine bottle. Toilet paper not refreshed. Toiletries not replaced. Dirty cups and glasses not replaced. Breakfast - You get meal plans to choose from for breakfast. From memory 5 or 6 options. All bar one are Filipino foods eg Bangus (dried fish). Only western option is pancakes. Ask for it and get told no pancakes because of pandemic (April 2022) there's no flour to make them. Get the egg option and get handed bread. Main ingredient = flour. Next day get pancakes offered. Wow! Pandemic ended quickly. Picture has 3 pancakes but receive 2. Have to barter for 3rd pancake. I asked for the banana that comes with the pancakes as all I got was 2 lonely pancakes. Told there's a marketing issue (yeah marketing) and management didn't order bananas. The entire island is known for fruit and literally 20m away is a stall selling bananas. No bananas given for 4 days even though asked for every day. No syrup for pancakes and small amount of honey provided is crystallized so eating the pancakes is like crushing dry matter in your mouth and trying to swallow. This carried on for 4 days until checkout at 6am for our 7am bus ride. Tried calling every ten minutes at reception to place our breakfast order so we can get it at opening time of 6am so we aren't late. Every ten minutes called from 5am till 6am. Noone answered till 6am. Then told breakfast doesn't start till 6.30am. Told them we planned our day from what their menu says at the bottom ”breakfast only served between 6am and 10am”. We also tried organising at reception night before prior to 7pm and noone at reception. We then went downstairs and only asked for 2 coffees. Not even full breakfasts. Was told breakfast doesn't start till 6.30am. Couldn't even get our coffee to start the day. Lastly asked for taxi to get us to the bus terminal. We had 20 minutes to get there. Told it well be organised by reception. Wait 15 minutes and asked how long till they arrive. Then told they couldn't get a taxi. So we wasted 15 minutes. Now left with 5 minutes to spare my filipina fiance walks the main street searching for a taxi that doesn't exist. Meanwhile the 2 porters/ security/ cleaners point her way, talk in tagalog and laugh. A tricycle driver stalked her back to the hotel. She asks him how much and he proceeds to rip her off in front of the 2 employees. They never once insisted to the driver to reduce his prices or even offer to organise a tricycle for us. We took a few minutes to barter him down. So for what is meant to be one of the more expensive stays in the area, believe me you aren't getting what you pay for.

I took a suite for a few nights (P3600/night) and, while calling it a suite is definitely a stretch, it does have a kitchenette and a separate day bed and window seat as well as the main bed. And despite the room being near the lobby, it was quiet at night. The room (in fact the whole hotel) is a bit dated - oak veneer and cream paint everywhere - and there are quirks (ceiling fan with no wall switch, kitchenette worktop light that won't switch off unless you reach in and unplug it). On the plus side, the bed is comfy and the A/C is quiet. There's a table and chairs as well as a desk, and plenty of storage including a laptop safe. The bathroom is small but has everything you need. The wifi, which is normally terrible in Gensan hotels, is actually good (60mbps, not many dropouts). Way better than the Greenleaf, Avior, East Asia and Grand Summit. The buffet breakfast is fine, though sometimes there's irritating background music in the breakfast room. Overall the Microtel is still a decent budget option and staff are courteous and helpful.

If you want a place just for the night - RSG microhotel will do. It is very affordable and the room is adequate. No luxury here. A few parking spaces available for private vehicles and commuter vans. Big buses will not be able to park here. Can be booked online. I was not asked what I wanted for breakfast - something which I found rather strange. However, I believe I could have specified what I wanted for breakfast. Just do not know if there would be additional charges for it. The hotel would do better if they improved the road leading to the hotel and if they placed a more prominent sign along the road to inform visitors where to enter.

Location is somewhat far from the malls and the ”downtown area”. The room was spacious and clean, but somewhat dark. Provided with a desk, chair and closet. Food was descent. I loved the buffalo wings. The lights in the bedroom were minimal and dark. No refrigerator provided. There was hot and cold shower, but every time you turned on the water, it would initially give off a foul smelling clear water. Service was very good.

The stay was good except for the space was really micro, and didn’t expect this to be that small. The aircon needs to be fixed as it seems to be too loud. It’s an economy hotel and good for brief stay. The rates are good and just as expected. Did not accept credit card payment? The place seems convenient to nearby commercial area